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T-Mobile Retentions

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  • manutd99
    manutd99 Posts: 508 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    buscape wrote: »
    In that case, you can have it on T-Mobile for £21.42 per month.

    You will have to port your number to another network and then back in to get this deal or simply sign up as new customer with a new number.

    Thanks - Il keep this mind when dealing with retentions.
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    I'd quote that Three offer to retentions even though you've got no intention of signing up with Three, they're more likely to try and beat it.

    If you quote them the T-Mobile offer they'll just say 'we can't match 3rd party retailers' and not bother to offer anything better as they know you're going to end up with them anyway.
  • Quick question

    Im about to phone TMobile to ask for a PAC then see what retentions offer

    When they call back to make me an offer how long do I have to accept it?
    Is it pressure to decide on the spot or do I have a few weeks?

    Im asking as Quidco have had better cashbacks towards the end of the month recently which may be a factor for me

    Many thanks
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    You would have to accept or reject it there and then.
  • iamsporticus
    iamsporticus Posts: 81 Forumite
    edited 23 August 2012 at 10:54PM
    TMobile dont love me any more :(

    Ive been a customer for a few years and was eligible for an upgrade this week

    Their website offered absolutely nothing of note so I phoned up asking what they could do with a Samsung Galaxy S3 - I was subsequently offered a stock deal from their website which really wasnt anything special and in fact was poorer than those available to new subscribers

    I then explained my interest in the new iphone whos release is coming in a few weeks and mentioned I was prepared to go PAYG until the autumn - this prompted another offer of a £20pm SIM giving the same deal as one from Giffgaff at £10 but with a 12 month tie in!!!!!!!!!!!

    Understandably I politely declined this too and asked for my PAC which would cost me over £20, this charge was then dropped when I queried it thanks to this site but without a satisfactory explanation as to where it came from

    Ive been waiting from a call back from retentions for a couple of days but no joy yet
    Im seriously tempted to wait for the iphone but would have taken the S3 at a decent price, but as they wouldnt even match that advertised by the CW with a good Quidco cashback on top Im happy to go PAYG with Giffgaff and wait

    Best of luck everyone :)

    PS I am on a contract but due to travel have spent double my usual monthly amount for 4 of the last 6 months so had imagined Id racked up some points on their system for upgrades
  • kph100
    kph100 Posts: 57 Forumite
    Havent gone as far as trying to leave but been offered below

    Currently on 100 mins, 100 texts, unlimted internet for £10.50 pm

    Can either reduce cost to £5pm
    but have an old samsung monte so would like to get better phone -

    been offered keep same plan at £10.50 for 24 months with

    Samsung S3 £220
    HTC one S £140
    Samsung S2 £110
    Galaxy Ace 2 - Free

    Love the look of the S3 but seems big and delicate and im not a huge phone user but would like to use internet more out and about.
    Galaxy Ace 2 seems pretty good reviews
    anyone got any advice or other suggestions
    Thanks
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    edited 24 August 2012 at 1:49AM
    Samsung Galaxy S2 here for £13.12 per month with 100 minutes, unlimited texts and 750MB internet.

    HTC One S on T-Mobile with 300 mins, unlimited texts and 250MB internet here for £15 per month on T-Mobile.

    Galaxy Ace 2 here with 100 minutes, 500 texts and 250MB internet also on T-Mobile for £6.83 per month on an 18 month contract.

    Nokia Lumia 710 here on the same 18 month contract as the Galaxy Ace 2.

    Since you're not a huge phone user, the Lumia 710 or the Galaxy Ace would make the most sense, no point paying out more money for something like the One S or S2 to get the same amount of minutes or extra minutes you won't use.

    To get those deals above, you will have to sign up as a new customer which will mean getting a new number or porting your number to another network and then back onto T-Mobile again.
  • kph100
    kph100 Posts: 57 Forumite
    Thanks for the reply, to be honest im not really into the hassle of these redemption sites, any suggestions wihtout those ?
  • manutd99 wrote: »
    So £240 what deal is that on?

    On my existing deal which is 100, 100, unlimited for a fiver a month
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    edited 24 August 2012 at 3:53PM
    kph100 wrote: »
    Thanks for the reply, to be honest im not really into the hassle of these redemption sites, any suggestions wihtout those ?
    Samsung Galaxy S2 on 02 for £18.50 per month with £40 automatic cashback, £16.83 per month with the cashback taken into account.

    Galaxy Ace 2 on T-Mobile, £20.50 per month, 18 month contract, £100 automatic cashback so £14.94 per month including the cashback.

    Lumia 710 on T-Mobile, 18 month contract, £20.50 per month plus £120 automatic cashback, so £13.83 per month all in.

    HTC One S on Orange, £20.50 per month, 24 month contract with £25 automatic cashback, £19.46 with the cashback included.
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