T-Mobile Retentions

lordra

tinroofman wrote: »

she called them today & quoted the Tesco mobile deal on the Sony Erricson Mini Pro with 250mins, 5000texts & 500mb of internet for £10... They offered (& she snapped up) the Mototolla Motoluxe free on her existing plan - 300mins, unlimited text & internet for only £9.50!

You have not mentioned the duration of the contracts in either case. Can you do this please? I'm curious as a new Moto costs about £250. If it is a 24 month, then it only works out to £228 which is good, I guess. I'm not a Moto fan.

tinroofman

lordra wrote: »

You have not mentioned the duration of the contracts in either case. Can you do this please? I'm curious as a new Moto costs about £250. If it is a 24 month, then it only works out to £228 which is good, I guess. I'm not a Moto fan.

They are both 24 month contracts...

Her new phone arrived today. It looks pretty good, camera is excellent, very easy to use...

I don't think I could have got any better deal than this!

buscape

Was on the the phone to T-Mobile earlier as my contract runs out at the end of the month.

They offered me 300 mins, 5000 texts and 250mb internet for £7.50 over 12 months. Sounds good, but I'm currently on 300 mins, unlimited texts and 1Gb internet and I'm always going over the 1Gb so 250Mb will last me about a week! Even to get 1.5Gb internet (which isn't enough) they wanted £25/month.

Told them about Three's £15 30 day sim-only (300 mins, 2000 texts, AYCE data) and they didn't attempt to match it, even on a 12 month contract.

It's a shame really, as I would have signed up if they could have come close to Three's offer, even over 12 months. Even got a call back from their 'high value team' and they made no effort to try and keep me on, so I gave my 30 days notice, got my PAC and I'll be going to Three at the end of the month.

kayaitch

kayaitch wrote: »

Yes I have a sim only deal too as I'm very happy with my iPhone, so I'm hoping they might call me before the end of the notice period to offer me this deal as well.

T-Mobile have not called to try and keep me as a customer, and nor can I get through to them to give them the opportunity to do so - no doubt they're really busy with all the people ringing up to complain about the price hike! If they had offered me a £5 a month deal I would have taken this, but too late - we have now PAC'd out to Orange on their £7 a month sim only deal, which will save my partner and I £3.58 a month each.

markdoc_2

Orange are now owned by the same company so you havent really crossed over to the competition.

Orange are equally sneaky in their rip off tricks, I dont trust either of them at the moment!

kayaitch

markdoc wrote: »

Orange are now owned by the same company so you havent really crossed over to the competition.

True, I was aware of this but strangely T-Mobile weren't offering the same deal. We wanted to reduce our outgoings so job done.

markdoc_2

So what do you get forn that £7 ?
And how much included Data?

kayaitch

markdoc wrote: »

So what do you get forn that £7 ?
And how much included Data?

150 mins
500 texts
250MB 3G which will be plenty as we have wifi at home and at work and have an iPad with data allowance, so seldom need data on our iPhones
We are very happy with this and will review again in a year.

sasparillo

Just spoke to T-mobile retentions and had an offer which I wanted to think about. The lad on the line told me that if I took my PAC code I would immediately lose my loyalty bonus although he admitted I might still get a deal if I rang up again. I left the PAC code for now as my contract expires end of April. But is it right that I would have lost my customer loyalty bonus if I had taken my PAC there and then?

stephen25uk

womble12345 wrote: »

i pay a fiver for the 100/100 deal.

i pay a fiver for 300 mins 300 texts...1GB data...12mth deal,got it last year when my contract was up and didnt want a new phone