T-Mobile Retentions

Mutt08

catwoman73 wrote: »

Their upgrade deal was £6 per month off a £10.21 monthly contract. I couldn't believe it! It took about 2 mins to do on the website and I didn't even have to phone and haggle with them

I now get 100 mins 100 texts and unlimited data and landline calls for £4.21 per month, which is plenty for me

Is this based on a 30 day rolling contract or a 12/18 month contract?

bluedove

ruby_eskimo wrote: »

Just spoken to upgrades (not even retentions) and they gave me the new blackberry bold 9900 for £20 and doubled my minutes to 1200 for free without even asking. Just need to go in store and pick the thing up now!

Is this deal for 24 months and how much internet do you get please?
my contract will end this month.

hadahardyear

my son just broke his phone and isnt due an upgrade for 2 months but i phoned and was offered this,

£21.08 termination fee

100 mins
unltd texts
unltd internet
free wildfire white s

for £7 per month for 24 months.
that's not bad really is it? x

reclusive46

hadahardyear wrote: »

my son just broke his phone and isnt due an upgrade for 2 months but i phoned and was offered this,

£21.08 termination fee

100 mins
unltd texts
unltd internet
free wildfire white s

for £7 per month for 24 months.
that's not bad really is it? x

Just check what the unlimited internet really is. If its 100mb that may not be enough.

hadahardyear

no its just rolling over from before a continuation of existing contract which was 3 gb fair use,
t-mobile dont charge you for going over anyway x

mazy_m

HI all I got a good deal when ringing up for my dad....two years ago my sister cancelled her contract and they were not fantastic at trying to keep her until she signed another contract and they offered her 200 minutes and 200 for £2.66 a month and if she wanted a new phone it would be £5 extra a month so £7.66 all in. This ended this month (wow time flies so fast!!) So I rang them yesterday as dad didn't want to pay the £15.32 a month for that little amount of stuff and a two year old phone.

I couldn't believe the deal we were offered it was fantastic and after a bit of negotiation at the start they were actually just throwing things in without me even asking.

So he now has for £7.56 a month 300 minutes (100 more and he hardly uses these!!)
Unlimited texts and Unlimited internet I asked she said it was 1GB but just be aware of what you're using (although they don't charge!!) anyway he probably wouldn't use it much at all.
He's also got a new phone in the form of a mini galaxy.

Then she said well if you pay £9 a month all in I can include insurance also.

I bit her hand off.. considering dad just wanted it to go back to the £7.66 a month as he was quite content with the phone he had (when mum upgraded he got her old one) I told him no it would have to be cheaper as he hadn't had a new phone and as soon as I started the converstaion with this they automatically said £5 which was the starting point which took us to that deal.

The only thing is it's highlighted what a scam it is for the £46 a month I pay with vodafone for the sake of more minutes (which I don't actually use!!) so in essence I pay £40 for 900 minutes more ekkkk....

I've still got until July until I can get out of this so will have to suck it up until then after which I shall be going back to T Mobile unless Vodafone can offer me an even better deal than that!!

starM

Hi, Has anyone got direct line number for T-Mobile rententions?

mrchagle

I had a call from outbound retentions and offered a good deal for a fiver a month and a free phone which I'm selling on ebay which pays the cost of the line rental!!

What phone's did they offer you?

mazy_m wrote: »

So he now has for £7.56 a month 300 minutes (100 more and he hardly uses these!!)
Unlimited texts and Unlimited internet I asked she said it was 1GB but just be aware of what you're using (although they don't charge!!) anyway he probably wouldn't use it much at all.
He's also got a new phone in the form of a mini galaxy.

mazy_m

mrchagle wrote: »

I had a call from outbound retentions and offered a good deal for a fiver a month and a free phone which I'm selling on ebay which pays the cost of the line rental!!

What phone's did they offer you?

Hi the first one they offered was the mini galaxy one and as he wasn't bothered about a phone he was content with what he had we took it...so not sure what else they would have offered.

Hope this helps

Maz

Takecareofthepennies

£ 7.50 / month for a 12-month retention deal over the phone today: 300 mins + 500 T-Mob to T-Mob mins + 5,000 texts. Could have got 600 mins + unlimited T-Mob to T-Mob mins + 500 texts for £ 12.50 / monmth or included a new phone (nothing too fancy) on the first deal for £ 12 / month.