02 Retentions thread 2

BarGin

BarGin wrote: »

My contract finishes on 27th Feb. When can I phone to see what they will offer me?

Anyone please?

jclegs

28th January or if you are a "Gold customer" ie spend over £50 per month, you can call now.

MrsMondragon

My contract with 02 at CPW finishes on 5th February. I had it free for the last three years. This year they have made no effort to keep me. They told me to write to disconnections and that will be the end of my contract. They said they would rather lose me as a customer rather than let me have another twelve month free deal.......

Chobra

Called up regarding iphone 3GS refurb, they had none in stock but i got offered the following:

Brand New iphone 3GS 16GB free
600 mins
500 texts
Unlimited wifi,data usage & visual voicemail
18 month contract for £35 pm

nickc84

danjaq2004 wrote: »

Not sure if this is good, anyone please?

32GB iPhone 3Gs (Black or White) - FREE
£35/month - 18 Month Contract
FREE Internet & WiFi
FREE Bolt on (O2 to O2, 200 extra mins, or free weekend)

Thanks.

Did you take this offer out, sounds to good to be true!

leicsmarkyr

I am currently on a tariff of £10 month (ends 20 Feb) and get:

200 mins
400 texts
Unlimited Data

Want to upgrade/stay with O2.... Looking at around the same minutes, more texts and unlimited data and within the same price range aswell.

Called O2 and spoke to Retentions [think they should rename them differently!] and offered the SIM deal of:
£20.00
700min
1400text
Unlimited bolt on

Obviously £20 a month more and want to reduce this price and maybe get credit.

Any ideas?

emeraldbugle

leicsmarkyr wrote: »

Called O2 and spoke to Retentions [think they should rename them differently!] and offered the SIM deal of:
£20.00
700min
1400text
Unlimited bolt on

Obviously £20 a month more and want to reduce this price and maybe get credit.

Any ideas?

That tariff is their simplicity tariff online, http://shop.o2.co.uk/sim-only-simplicity there appears to be no loyalty discount at all.

No phone with this?

leicsmarkyr

emeraldbugle wrote: »

That tariff is their simplicity tariff online, http://shop.o2.co.uk/sim-only-simplicity there appears to be no loyalty discount at all.

No phone with this?

Nope dont really want a phone - happy with the iPhone I have got (bought it as PAYG and put contract SIM in)

Happy for another 18 month contract that around £10 per month (maybe £15) with similar sort of mins/texts. Prefer more texts; not too worried about the mins

emeraldbugle

Could you stay on the existing tariff of £10 per month?

How many extra texts would you want? Maybe add a 500 text bolt on for £7.50 (http://www.o2.co.uk/explore/tariffs/boltons/paymonthlyboltons), total per month is then only £17.50.

leicsmarkyr

emeraldbugle wrote: »

Could you stay on the existing tariff of £10 per month?

How many extra texts would you want? Maybe add a 500 text bolt on for £7.50 (http://www.o2.co.uk/explore/tariffs/boltons/paymonthlyboltons), total per month is then only £17.50.

The £10 deal was an 18 month contact of the £25 offer; they discounted by £15 each month for lotalty