02 Retentions thread 2

ukbill69

gs08 wrote: »

damn. i need to cancel my contract urgently as ive just accepted a contract offer from tmobile.. the contract runs out on the 8th but i cant cancel as the retention centre is closed..i need to get through to them otherwise ill have 2 contracts. they better be open tomorrow

You have had a whole 30 days to do this.

gs08

ukbill69 wrote: »

You have had a whole 30 days to do this.

yeah its my fault.. but can i cancel over the phone or do i need to hand in a written notice? or does it get cancelled if i get the PAC code + transfer my o2 number to tmobile?

thanks

ukbill69

gs08 wrote: »

yeah its my fault.. but can i cancel over the phone or do i need to hand in a written notice? or does it get cancelled if i get the PAC code + transfer my o2 number to tmobile?

thanks

Either way, phone, email, send a letter or get your pac code.

v_ster

Hypothetically if I took the offer of an iPhone 3GS 16gb for free on o2 35/45 24 month tariff could I punt it for some cash while continuing to use my iPhone 3G and then when the new iPhone comes out in the summer use some of that cash to buy it from o2 and simply kickstart a new 18 month/24 month tariff cycle from that point onwards?

Essentially what I'm asking is can you opt to buy a new phone (say 6 months into your contract) thus cancelling your existing contract and start afresh?

v33tra

i`m disgusted with o2 after being a loyal customer for over 15 years :mad:

i phoned the upgrades dept yesterday as my contract was up on dec 23rd 2009

the best they could offer me was 300 mins free a month and a 16gb iphone for £89 on a £35 a month 24 month contract

just disgusted as i have stood by them even though the phone signal where i live is shocking to say the least

i called this morning to request my pac code to move elsewhere and the retention team wouldn`t better the upgrades team offer

i guess loyalty means nothing to o2 and that 15 years of constant business is not worth a free upgrade to them to keep :mad:

if they had at least offered the phone for free i would have stayed but no they aren`t for budging on that matter and want £89

so folks where can i get a good iphone deal for around the £35 a month mark?

any advice welcome,thankyou

jclegs

v_ster wrote: »

Hypothetically if I took the offer of an iPhone 3GS 16gb for free on o2 35/45 24 month tariff could I punt it for some cash while continuing to use my iPhone 3G and then when the new iPhone comes out in the summer use some of that cash to buy it from o2 and simply kickstart a new 18 month/24 month tariff cycle from that point onwards?

Essentially what I'm asking is can you opt to buy a new phone (say 6 months into your contract) thus cancelling your existing contract and start afresh?

You wouldn't have a chance of them doing that. O2 would be subsidizing the cost of the two phones and would require you to see out both contracts.

DUVET_3

jclegs wrote: »

You wouldn't have a chance of them doing that. O2 would be subsidizing the cost of the two phones and would require you to see out both contracts.

o2 told me i could upgrade early to an iphone if i wanted, tho not sure if you could upgrade early from an iphone to a newer iphone....

Anthony_MK

I got through to retentions today, been offered a Blackberry 8520 Curve with 75 mins and 450 texts for £15 a month on 2 year deal. Deal or no deal?!

Edit - Just seen that Carphone Warehouse can beat that with 100 mins and unlimited texts on 2 year. Internet usage paid for per mb.

RightyTightyLeftyLoosey

Anthony_MK wrote: »

I got through to retentions today, been offered a Blackberry 8520 Curve with 75 mins and 450 texts for £15 a month on 2 year deal. Deal or no deal?!

Edit - Just seen that Carphone Warehouse can beat that with 100 mins and unlimited texts on 2 year. Internet usage paid for per mb.

Virgin mob - same phone, 200 mins, unlimited texts/blackberry service/web - £20pm.

Anthony_MK

Sounds good to me, is that a web offer, or can I just call them?