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02 Retentions thread 2

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Comments

  • toothpick
    toothpick Posts: 133 Forumite
    What offers have people been getting for the HTC HD2?
  • Anyone got a decent retentions deal on a Blackberry? Am hoping to sort it this week as my notice runs out on Jan 10th. Are they really able to price match web deals in-store now?
  • just cancelled my deal with 02. only offered 150 quid for not taking a fone no line rental reduction. they wanted 25 quid pm and lots of free deals out there so whats the point. :confused: i offered them a fiver a month. lol
  • toothpick wrote: »
    What offers have people been getting for the HTC HD2?

    600 mins 500 texts & Unlimited Internet on a 18 month deal for £35 per month
  • lewt
    lewt Posts: 9,158 Forumite
    Part of the Furniture Combo Breaker
    looks like ill be going else where with these deals this time i want a new phone and at least the same as i got ast time, 20 pm 600min unlim txt unlim web and c905
    If i upset you don't stress, never forget that god aint finished with me yet.
  • ukbill69
    ukbill69 Posts: 2,790 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    o2 are only making good business sense, I know that doesn't seem the way when it comes to you. But o2 are a business and if you only use your included mins and texts then dont expect them to give you a good deal. I spend over mins some months, take my phone on holiday, spend on £1.50 texts and first go round was iphone 3gs brand new, £35 per month, 600 mins & 500 texts and unlimited internet, but when my girlfriend called up a few months ago, it was like no we have not got a good phone and you cant pay £20 per month anymore, so sim only was for her. Reason is she doesnt spend anymore then her mins. That all adds up to them. A phone that costs them £300 and only charge you £20 per month for loads of mins and texts and you never spend any more. Simple your not the customer they want. Why they also push sim only, because they dont want to give a £300-500 phone and charge £50 per month and then the person goes walkie as they cant pay, they loose there £300 phone. When they charge a higher price for higher price mobiles, is because they are loaning the phone to you, while you pay it off. They have been doing this for years. Its only they have got tighter now, as they are run by a Spanish company, tighter then British people, well most countries are. We are rip of Britain you know.
    Kind Regards
    Bill
  • NGlady
    NGlady Posts: 1,046 Forumite
    I am due to finish my contract with 02 on the 6th February. I rang them today and after waiting in the queue for a hour was told I would need to ring back on Tuesday to give my notice of intent to leave.
    I am currently paying £35 a month, getting 600 mins unlimited texts I always seem to pay more than the £35 and it often goes up to £50. I initially had a samsung soul (what a peice of crap that was - now using my 5 yr old phone which is better as that broke.. but any hoowww)
    My question is, I was told today by the "customer service" advisor that on Tuesday they would offer me a deal. I explained to her that I have seen a offer with voda for a nokia n97 300 mins and unlimited texts £20pm on 2yr contract, which suits my usage fine. I would prefer not to leave 02, im out of work at the moment so unsure if I could get another contract? But I am just wondering whether it is likely 02 could offer similar or better than this, I would happily pay £25 with 02 just for the lack of hassle in moving! Plus id rather avoid a 2 yr contract.
    does anybody think they would offer me similar to the voda deal?
    Would I have any problem obtaining a new contract? I have a good credit score just no job atm?
    Help please :D
    Learning to be 'good with money'
  • ukbill69
    ukbill69 Posts: 2,790 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    NGlady wrote: »
    I am due to finish my contract with 02 on the 6th February. I rang them today and after waiting in the queue for a hour was told I would need to ring back on Tuesday to give my notice of intent to leave.
    I am currently paying £35 a month, getting 600 mins unlimited texts I always seem to pay more than the £35 and it often goes up to £50. I initially had a samsung soul (what a peice of crap that was - now using my 5 yr old phone which is better as that broke.. but any hoowww)
    My question is, I was told today by the "customer service" advisor that on Tuesday they would offer me a deal. I explained to her that I have seen a offer with voda for a nokia n97 300 mins and unlimited texts £20pm on 2yr contract, which suits my usage fine. I would prefer not to leave 02, im out of work at the moment so unsure if I could get another contract? But I am just wondering whether it is likely 02 could offer similar or better than this, I would happily pay £25 with 02 just for the lack of hassle in moving! Plus id rather avoid a 2 yr contract.
    does anybody think they would offer me similar to the voda deal?
    Would I have any problem obtaining a new contract? I have a good credit score just no job atm?
    Help please :D

    I honestly think you should call during working hours and get the right person. I would have to usally call up 3 times to get the right deal.

    Im both on vodafone and o2 and o2 are better customer service by far.

    o2 sometimes dont have the phones, but what ive done is ask what phone they will offer me, I go on ebay and see what prices they go for. I then can make my mind up if I can buy the phone I want for the money ive made from ebay. If they offer you a iphone 3gs then these are fetching about £300-400.
    Kind Regards
    Bill
  • ukbill69
    ukbill69 Posts: 2,790 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    lewt wrote: »
    looks like ill be going else where with these deals this time i want a new phone and at least the same as i got ast time, 20 pm 600min unlim txt unlim web and c905

    See my post http://forums.moneysavingexpert.com/showpost.html?p=28412363&postcount=3629
    Kind Regards
    Bill
  • I can't wait to leave o2, the Palm Pre is a joke and i left Orange for the Pre and boy do i reget it!
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