02 Retentions thread 2

mbailey

Has anyone had any success getting redemptions to price match a deal against Tesco Contract Mobile as they have some very good prices?

http://www.tescocontractmobilephones.com/

RichyRich

katy-lou wrote: »

do the phones come next day delivery?

They are supposed to, but mine is out of stock until tomorrow so won't get it till next week, as I found out today by text :mad:

Colbert

Got offered by retentions the following....

600 mins
1000 txt
ultd internet
Xda ignito

£20 / 18 month

or

200 mins
400 txt
ultd internet
Re-furb BB bold

£15 / 18 month

Probably go for first deal as need more mins and personly dont like qwerty type phones (too bulky for me)
very happy though :beer:
was on 200 txt / 200 mins £25 a month.

stamford

RichyRich wrote: »

I called today and got the following:

Blackburry 8900 Curve
600 mins
1000 texts
Unltd Blackberry Bolt-on
£20 pcm inc VAT

I got this £20 / 18 month deal last Friday but in addition unlimited o2 o2 plus free o2 Wireless Broadband (they already give me the Broadband free so was told could have for a friend or relative)

katy-lou

Why is it only me that has to pay £25 for that deal!? :@ Theyre adamant they cant do it for £20 on a SE c905

moneymogul

Hi guys,
My contract finishes on the 7th July with O2. I am currently on O2 Online 30 Texter tarriff - £30 a month, Nokia 6500, 400mins + 1000 texts with unlimited O2 calls (I couldn't do without this!). It is an 18 month contract.

When should I ring O2's retentions dept? June - seeing as it is my last billable month? Or would my last bill come in July? I usually get billed on the 23rd of every month.

Any advice on getting a good deal out of O2 would be much appreciated. I am not too fussed on a new handset, but if I can I might as well! Or else, cut down my monthly cost to just £15-20 a month, I am sure they'd do that!

Sho

moneymogul wrote: »

Hi guys,
My contract finishes on the 7th July with O2. I am currently on O2 Online 30 Texter tarriff - £30 a month, Nokia 6500, 400mins + 1000 texts with unlimited O2 calls (I couldn't do without this!). It is an 18 month contract.

When should I ring O2's retentions dept? June - seeing as it is my last billable month? Or would my last bill come in July? I usually get billed on the 23rd of every month.

Any advice on getting a good deal out of O2 would be much appreciated. I am not too fussed on a new handset, but if I can I might as well! Or else, cut down my monthly cost to just £15-20 a month, I am sure they'd do that!

If your contract finishes on the 7th July. Then ring up on 7th June. That's 30 days.
If i was you Ask for a PAC code and 30 days notice. Wait till the end when there is about 3-6 days left before the contract runs out.

By then you would have had some calls by o2 for upgradading. But dont take them unless you have been given a really good deal...
Once time is up ring up, ask for retention depertment and speak to a advisor. Tell that person what you're after. Read some post from here to give you some tips.

Always works for me upgradingon the last min.

Css_uk

Just got off the phone with o2 and got the following:

18 months
600 mins xnet
1000 texts
o2-o2 bolt-on
blackberry bolt-on
Blackberry Bold 9000
Pay-as-u-go usb internet (One off £15 charge)

All for £20 per month

Had that put into writing too and sent to me with the phone...very pleased I think

[Deleted User]

Does anyone think that I could get an iPhone £35 pm package and O2 would throw in my home broadband.. It would put my effective costs of the tarrif down to about £28 (since i already use their great broadband)

I already pay £27 (+£7) for a poxy K850i... Does anyone have any other ideas for reducing the cost of an iPhone tarrif on retentions?

$17mma

Anyone got the heads up on if it will be coming to 02 in the near future, due upgrade next month and would rather wait for the Storm than get the curve or Bold :beer: