02 Retentions thread 2

baldude

chicko wrote: »

o2 are useless

only got £130 credit on my bill instead of £150 and line rental is £18 and not £10

now i have to waste my time explaining this to some idiot on the phone.

complete, utter joke of a company

Are you sure the 130 is not before vat???I guess 130 before vat equals to around 149.5 including the 15% vat very close to 150 you were promised.

I had 150 cashback too but it was including vat and the communication letter i had received says it is 130.something.....equalling to 150pounds after vat.....

Ashok_2

saad_awal wrote: »

the guy in retentions told me straight away he couldnt do any deals on the iphone or the n96...

watsup with the phones.. i have gone past my renewal date...

i was really after the n96 but other than that 2 phones have caught my eye .. n85 (orange) and n79 (t-mobile)... i have offered to swap my o2 discount against these..

actually ... for the n96, after o2 discount.. it should be £31.50 a month on the £45 tariff but thats still kind of out of my budget. do orange people have a limit on the number of F&F discounts they can get

It's surprising that they won't give you the N96 when it's probably priced quite similar to the Blackberry. Why don't you go for the Blackberry Bold from them, sell it, and get the N96?

twinklie

I STILL have no phone. I shall be making a complaint about DHL as I haven't been out of the house since Wednesday waiting for this delivery! Grr

saad_awal

Ashok wrote: »

It's surprising that they won't give you the N96 when it's probably priced quite similar to the Blackberry. Why don't you go for the Blackberry Bold from them, sell it, and get the N96?

i know thats a good idea.. but if i take the blackberry, they give me blackberry instead of internet which im not sure works on n96... does it?

saad_awal

twinklie wrote: »

I STILL have no phone. I shall be making a complaint about DHL as I haven't been out of the house since Wednesday waiting for this delivery! Grr

ok u know when they upgraded me, they told me they have dispatched it but didnt give me any tracking number... 2 weeks down (having called everyday spoken to everone at 02) they told me they cant see my order.... make sure u're on them.... u have a tracking number?

twinklie

Yup, got a tracking number and it's being transfered between different DHL bases in a seemingly never ending loop. It's driving me nuts!

saad_awal

are all o2 phones unlocked by default... i doubt thats true but have been told but a couple of people they got unlocked phones??

MRC_2

saad_awal wrote: »

are all o2 phones unlocked by default... i doubt thats true but have been told but a couple of people they got unlocked phones??

Pay monthly phones are generally unlocked, prepay are normally locked.

QueensferryRoss

I went to Orange to get a deal with a free PS2 that worked out cheaper in the long run but when I called o2 to cancel, they have given me:

£5 per month line rental
200 texts
75 mins
£100 bill credit
18 months

So phone wont cost me and will leave me with a bargaining position when contract time comes round again - I'll let my Mum use the o2 sim

BUT...

They were quoting me 28 days for an unlock code for my n95... til I tried the orange sim in it and it worked anyway

Ashok_2

QueensferryRoss wrote: »

I went to Orange to get a deal with a free PS2 that worked out cheaper in the long run but when I called o2 to cancel, they have given me:

£5 per month line rental
200 texts
75 mins
£100 bill credit
18 months

So phone wont cost me and will leave me with a bargaining position when contract time comes round again - I'll let my Mum use the o2 sim

BUT...

They were quoting me 28 days for an unlock code for my n95... til I tried the orange sim in it and it worked anyway

Are you sure it's not £5/month after your £100 credit?