02 Retentions thread 2

Aletank

atlantis187 wrote: »

Are u sure the broadband is £2.50 for the life of ur o2 contract and not only for 12 months?

Whenhe said £2.50 a month, i said, How long is it £2.50 for ? he said as long as I'm a o2 customer !
I did first think it would only be for 12 months but apparently not !

Sho

Iv got a similer deal too like most of you.

It's:

200Mins
400text
Unlimitec o2 calls
Unlimited Landline call
Free Nokia 6300 and Motorola Bluetooth Handset
£150 Credit
£10 per month
Works out to be £1.67per month

So basicly i pay £30 over a 18 month contract.

iwanttosave_2

I can't see you get a credit and a phone. I'd phone up and check which deal you're getting.


I phoned, he wouldn't offer me anything on the sim only, not even the fiver discount I was after. He did say once the pixon or tocco come in stock I can have the £35 tariff for £20, OH can have the phone because I think its a pile of pap whereas he actually likes the thing. Did get offered a blackberry but I've not had chance to have a play with them yet so dunno.

O2 are going to be having some recon blackberries in soon. The deal is £15 24 month tariff with £10 unlim blackberry bolt-on, emails, instant messenger, unlim sms all for £25 a month. Not sure of the handset models though. Deal will be live on 9th March

Sho

^ Trust me i got the phone. apparently the person over the phone told me it was only exclusive today. Upgraded on 27th last month.

All i saidwas i cant afford to pay £20 per month. Was on Simplcity 20

atlantis187

Sho wrote: »

Iv got a similer deal too like most of you.

It's:

200Mins
400text
Unlimitec o2 calls
Unlimited Landline call
Free Nokia 6300 and Motorola Bluetooth Handset
£150 Credit
£10 per month
Works out to be £1.67per month

So basicly i pay £30 over a 18 month contract.

This looks like an excellent deal. Are u totally sure they offered u the phone aswell as the £150 credit and why is it only available for tonight?

What contract was u on before and how long for?

iwanttosave_2

Sho wrote: »

^ Trust me i got the phone. apparently the person over the phone told me it was only exclusive today. Upgraded on 27th last month.

All i saidwas i cant afford to pay £20 per month. Was on Simplcity 20

I've not heard of this exclusive and as far as I'm aware its not possible to do a handset and resign upgrade at the same time unless the resign is going through as a refund which retentions are told they are never to do.

Like I say, I'd give them a ring and double check. You don't want to find yourself out of your 14 days and not getting what you think.

crystal_clear

Hi

can anyone help with my query please.
I was thinking of getting the iphone with bolt ons to use yahoo messenger and msn messenger along with being able to email .. as i am told it will do this BUT !!! i am then told that every phone that fit the above criteria was out of stock today apart from recon iphones ..... then when i asked if it was heat sensitive screen or just touch i am told its heat sensitive ????? :eek: this is no good with my nails i wont ever be able to use it if this is the case.

can anyone clarify this for me please or suggest another handset thats a smartphone with great software that will not be like a brick in my pocket,
purse etc ,

Thanks
Crystal

Sho

iwanttosave wrote: »

I've not heard of this exclusive and as far as I'm aware its not possible to do a handset and resign upgrade at the same time unless the resign is going through as a refund which retentions are told they are never to do.

Like I say, I'd give them a ring and double check. You don't want to find yourself out of your 14 days and not getting what you think.

This is extactly from the letter i recieved the other day which was Tuesday if im right:

• A £14.69 discount on your monthly tariff subscription for 18 months from the date you upgraded
• 200 minutes to call aby standard UK mobile or standard UK Landline
• 400 UK Text Message
• You've chosen Unlimited o2to o2 calls: call anyone else on o2 as much as you like and you've chosen Unlimited Landline Calls: chat to any landline, anywhere in the UK for as long as you like
• Free voicemail

• Web Daily - You'll be not charged more than 98p a day for mobile internet use.

£150 credit back to you
When you chose your new contract you selected our £150 credit back offer. We will try to apply this credit to your next bill, but if we can't arrange that in time, it will simply be applied to your next bill after that. It will be displayed as a credit of £130.43+ VAT, which equals your £150 credit back

Funny thing was, when i upgraded, person over the phone didnt even mention it. But when i recieved the letter on tuesday i was gobsmakced. Rang o2 that very day, Lady claims you're saving 15months of line rental. She explained how it wored and everything.Was confused at first but got the pic straight away. Rang the following day (Weds) and the person said the same thing, Basicly im saving 15 months of line rental. Month 16th Month 17th Month 18th are the only months i'll be paying line rental, as long i stay in my allowence.

So all im paying is £30 in 18months with a free phone and bluetooth headset. I'm not complaining me. But i will ring up one more time tommorow for one final check. Never know....

primrose61

Following this forum with great interest and would be grateful for some advice. My o2 contract expires tomorrow. I currently pay 40 pounds per month for 600mins and 500 texts. I really want the Sony Ericcson X1 and would prefer only a 12 month contract as I like a new phone every year. My bill is normally about 80 pounds a month with lots of roaming (I travel frequently and have the my Europe extra add on). Any advice on the best deal I should be able to negotiate? Thanks

Sho

^ well your paying alot there mate. Try giving o2 a call, explain the situation. Right now most people are getting offerd £20per month for 600mins 1000txt unlimited internet with free phone for a 18month contract.

I doubt you'll get an 12 month contract. They dont exist anymore. Or try getting the offer i got read previous post on this topic.