02 Retentions thread 2

senukas

to bagand96:
Nokia 5800 so popular that O2 can't keep up with the demand. I was calling them for the last 2 weeks until it came back in stock on Wednesday afternoon and got the deal (see my earlier post). My order was placed after 6pm and phone delivered yesterday morning. I was amazed with the speed

CPW store guy told me on Saturday that they withdrew 5800 sales on PAYG for the foreseeable future because they don’t have enough for contracts and they make more money from contract sales..

senukas

supervedder wrote: »

"settled" for??????? what else do you want, blood? :rolleyes:

No, just free BT headset and 50£ vouchers for taking THAT Niokia 5800
O2 promised to give old customer the same deal as for new one, isn't :rolleyes:

gavbennett

bagand96 wrote: »

Very interesting! Our of interest do you have an order number yet or a DHL tracking number?

I got a text at half 6 this miorning saying my parcel will be delivered today and the phone is the only thing thats due so hopefully that means its on its way! I shall let you know if that turns out not to be the case

AMO

atlantis187 wrote: »

How can they not know the difference unlimited data is free web bolt on.

Not really. Unlimited Data is not restricted to web page traffic and can be used to continuous streaming of data. This is what you get when you go for a mobile broadband dongle.

Web Bolt on is restricted to web page traffic being unlimited. The terms are that you cannot connect your PC to your mobile device for continuous streaming/downloading.

However, O2 themselves possibly use terminology that shoots themselves in the foot.

AMO

AMO

Does anyone from O2 Retentions post here? I have tried phoning many times but never was able to get the Nokia 5800 @ £20 / month or anything with that. However many people seem to be able to. Do you ring up loads of times? The retentions person said that once you've rang up once and they give you their best deal, all other retentions people will see that and then not give you anything better. What would have been the best way to get a better deal? I need to know for the future!

Thanx

AMO

Quinny_2

Just rung them up,and have been told that the 5800 is out of stock until the 2nd of March.

Also their system for deals is updated at around 2pm daily, according to the girl I spoke to, so if you want to haggle, then wait until the afternoon.

bagand96

Just rung them up,and have been told that the 5800 is out of stock until the 2nd of March.

I was told Monday 2nd March as well. However I've also been ensured Monday 23rd Monday 16th Feb, so I wonder how reliable next Monday is. The most annoying thing is that it has been continually "In Stock" on the O2 website for new customers since the weekend. I wonder how they are supplying these orders. http://shop.o2.co.uk/mobile_phone/Nokia/5800%20XpressMusic

Think I'm going for the PAC code today, found reasonable deals on both Vodafone and Orange, and if the 5800 really is that popular I want to get it before these networks start getting supply problems.

MRC_2

bagand96 wrote: »

I was told Monday 2nd March as well. However I've also been ensured Monday 23rd Monday 16th Feb, so I wonder how reliable next Monday is. The most annoying thing is that it has been continually "In Stock" on the O2 website for new customers since the weekend. I wonder how they are supplying these orders. http://shop.o2.co.uk/mobile_phone/Nokia/5800%20XpressMusic

Think I'm going for the PAC code today, found reasonable deals on both Vodafone and Orange, and if the 5800 really is that popular I want to get it before these networks start getting supply problems.

The website isn't always a reliable stock status. Many orders that are placed on the internet will not be sent through, often receiving a "out of stock" email afterwords..

nellytheelephant

I've been on the simplicity tarriff (400 mins, 200 texts, unlimited o2 to o2 calls £10 a month) for a few months, before that I was on contract since 2002.

Just been offered

200 mins
400 texts
Unlimited o2-o2 calls
Sony w760
£15 a month

200 mins
400 texts
Unlimited o2-o2 calls
Nokia 6300
£10 a month

200 mins
400 texts
Unlimited o2-o2 calls
£100 credit
£10 a month

Not sure which is best to take? Or if I can push for more?

supervedder

senukas wrote: »

No, just free BT headset and 50£ vouchers for taking THAT Niokia 5800
O2 promised to give old customer the same deal as for new one, isn't :rolleyes:

you should get the vouchers if you upgrade, but the BT headset for free? thats news to me that one is