02 Retentions thread 2

JemJam

It was a while ago i know but i renewed my £40+ a month o2 (1000 mins 1000 texts free o2-o2 calls) back in november and had quite a good result (well for me!):

Unlimited texts
1500 mins anytime any network mins
Unlimited internet
Sony C902 phone

All for £26 a month, plus i get free phone insurance from elsewhere so not gotta fork out an extra fiver a month on that.

It only took one call and speaking to 2 people after i initially said i was going elsewhere for this n that deal that i gotta result i liked so i stuck with it!

eljmayes

Jimx26 wrote: »

Hi,
Received my 5800 yesterday £25pm 600mins 100txts and web, I am not convinced about the handset if I return it within the 14 dys will I have to re negitiate a new contract or will they just change the handet. I was thinking about recon Iphone but i assume that would mean a change in contract ?
many Thanks
James

In short you have 7 days to take up the offer with a new phone, however if you send it back they won't negotiate until they receive the phone. So you'll have to renegotiate a new deal. The Iphone is currently out of stock according to O2 by the way.

Quentin

atlantis187 wrote: »

realistically what sort of deal am I likely to get if i didnt take a new phone am currently paying £30 a month on a 12month contract.

200 mins + 400 texts + unlimited calls to o2 phones, no handset, £150 credit to your account (ie 15 free months). New 18 month contract. £10/month.

skyjumper

what's the best deal available/ people have bagged on Nokia 5800 with retentions?

found this here

-600 mins
-1000 text
-unlimited land call(been told that i can switch to other unlimited boltons at anytime don't need to give one month notice)

-Free international calls 75% off
-Free home broadband 8MB for 12month(if cancel, need one month notice )
-Free Nokia5800
£20 per month for 18 months
hope it isn't too bad..


any help really appreciated

Hitme

skyjumper wrote: »

what's the best deal available/ people have bagged on Nokia 5800 with retentions?

found this here

-600 mins
-1000 text
-unlimited land call(been told that i can switch to other unlimited boltons at anytime don't need to give one month notice)

-Free international calls 75% off
-Free home broadband 8MB for 12month(if cancel, need one month notice )
-Free Nokia5800
£20 per month for 18 months
hope it isn't too bad..


any help really appreciated

Couldn't get them under £20 a month. Went for 600 mins, 1000 Texts and the unlimited web bolt on @ £20. Could have got a Pixon or Renoir on the same deal but went with the 5800.

Jimx26

i received my phone on saturday after a few teething problems I am beginning to like it (nokia 5800 ). I got the phone on £25 pm 600 mins 1000 text and unlimited web. My question is if i am not happy with the deal can i phone up to re negotiate ? or am I stuck with this tariff I would prefer to pay £20,
Thanks
james

sporedude

Did you get it in store? If you did your stuck, IF it was over net/phone, You might have 14 Days, Possibly 7

Jimx26

sporedude wrote: »

Did you get it in store? If you did your stuck, IF it was over net/phone, You might have 14 Days, Possibly 7

It was online . What would be my best tac just call up say I am not happy with the deal ? I know offers are valid for 7 days but I am under the impression that is if you have not accepted one ?

Krands85

My contract is up at the start of next month, so I'm going to be calling retentions soon.

My current contract was an 18month one, 200 anytime x-net minutes and 100txts for £12.50 a month and a free D900i which I negotiated with retentions the last time my renewal was up.

Obviously my current monthly bill and number of txts and minutes is a fair bit lower than what most other people in here seem to have/are going for, so I won't be able to get one of the newest top of the range phones.

I've been looking at the Samsung G800 and the LG KF750 Secret, am I likely to be able to get one of those phones at the same tarrif and cost as I am just now? Should I just come right out and tell them what I want, or should I aim higher with the model of phone at first, so they think they'll have to do more to keep me?

Cheers

bilbob_2

Can I ask if anyone has got an offer on a simplicity 12 month tariff, or even the monthly rolling tariff?

I really don't want an 18 monther, 12 max, but has anyone had a discount or offer from retentions?