02 Retentions thread 2

dollywops

davilown wrote: »

600 mins
1000 texts
unlimited blackberry/internet data
Blackberry Bold (£49)
£20 pm 18 months


Sold Blackberry for £300. Aprox £3.20 a month!

I got this offer last night on a Blackberry Curve (free), but DD would prefer the Bold. I spoke to Special Retentions this morning, and was told that if I refuse delivery of the Curve, I can have the Bold for £49.00.

DD is over the moon, so thank you for this.

One contract gone from CPW, 2 more to go.

sshnuke

JamieB wrote: »

Wanted a sim only deal, phoned up yesterday and all they could offer me was the standard upgrade deals.

Phoned again today and got:

400 mins
2000 txts
Unlimited o2 to o2 calls
Unlimited data
£15/mo for 18 months + 150 credit -> £6.67/mo

I'm actually a Carphone Warehouse/O2 customer. I quoted your deal when I called Carphone Warehouse today. I wasn't able to get anywhere near as good a deal as yours but I am sooo not complaining. I'm on a sim only deal and managed to get...

600 mins
500 text
Unlimited data
£35/mo for 18 months > £420 Cashback > £11.67/mo

Thanks very much for the heads up!

Jonni2bad

Just phoned up to ask for the PAC on my contract phone, telling them I was about to sign up to Vodafone at £5 per month (after Quidco cashback).

After a minute or two of explaining that I just wanted a cheap deal, I was offered 200mins & 400 texts on an 18 month contract - normally £25 per month but, as a 'loyal customer' (I don't see how I'm one of them!) I could have it for £10 per month AND since I didn't want a new phone, it would also come with £150 cashback paid instantly into the account...

£1.67 per month

I won't have any bills for 15 months

(previously on the O2 35 12m (400mins/500sms) which in itself was an e2save cashback deal and only really cost about £1.17/month - although that deal came with a phone...)

lizclassic54

I have just called o2 and been offered 1200 mins, 500 texts and unlimited internet for £26.43 per month icl vat (18 months)
and it comes with a free Balckberry Bold.

I then saw the last but one post re cashback and carphone warehouse. How did you do that? I dont want to accept this and regret it!

Ms_Chocaholic

I rang O2 a couple of weeks back as my contract has ended. I want a N95 but the deal I was offered was good in terms of minutes/texts but at £25 was too costly, I didn't want to spend any more than £20.

Unfortunately I lost my bottle in terms of haggling and got sent my PAC code, but I don't want it, I would prefer a slightly better deal, help!

eljmayes

Ms_Chocaholic wrote: »

I rang O2 a couple of weeks back as my contract has ended. I want a N95 but the deal I was offered was good in terms of minutes/texts but at £25 was too costly, I didn't want to spend any more than £20.

Unfortunately I lost my bottle in terms of haggling and got sent my PAC code, but I don't want it, I would prefer a slightly better deal, help!

I think at £20 you are going to be lucky to get an N95- what were you offered before the PAC was sent out:)?

Jonni2bad

lizclassic54 wrote: »

I then saw the last but one post re cashback and carphone warehouse. How did you do that? I dont want to accept this and regret it!

My original contract was through e2save as a cashback deal, the latest offer is direct with O2. It is effectively cash-up-front so far better than reclaiming.

I just had a specific deal elsewhere that I quoted when requesting my PAC. In the current climate, it seems to make more sense for them to retain a customer at £1.67/month than to let them go elsewhere - there's no reason why others can't get it, or maybe even better.

That's the point of this board really, so we're all clued up as to what they will do when pushed.

Ms_Chocaholic

macray wrote: »

I was quoted the other day (not by retentions but by the upgrades dept) the following deal which you might be interested in:
Free N95 8Gb
600mins
1000txt
1 bolt-on (I wanted the unlimited web)
£20/mth - 18mths

I was hoping to get it for £20 as saw this post, if you think £25 is a fair deal I might go with it but what do I do now as I have my PAC

davilown

Ms_Chocaholic wrote: »

I was hoping to get it for £20 as saw this post, if you think £25 is a fair deal I might go with it but what do I do now as I have my PAC

As long as you don't use it, it will expire after 30 days and your phone contract will run monthly.

lookoutapiano_2

Anyone know when o2 will be getting the Nokia 5800?