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02 Retentions thread 2

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Comments

  • deedeeliz
    deedeeliz Posts: 160 Forumite
    Thanks it is isn't it :) I think it helps that i've been with o2 for over 80 months now.

    I was offered the above deal for £24 a few days ago but called back to see if they'd lower the minutes and texts as i don't use the 400/1000 I have now and was given this great deal.

    I'm going to enjoy playing with the GPS, never had it before!
  • Great Deal.

    Hope to secure something like that on a 12 month contract.

    Willing to pay £25, and they can take away teh broadband. Im stuck in Hull!
  • deedeeliz
    deedeeliz Posts: 160 Forumite
    Superleeds that what I had last year, I paid £25 a month rather than 20 for a 12 month contract. I'm happy with this deal though
  • PINGA14
    PINGA14 Posts: 1,220 Forumite
    Has anyone got the email address for cancelling contracts please?
    TIA
  • Quentin
    Quentin Posts: 40,405 Forumite
    They take cancellation notice over the phone now.
  • PINGA14
    PINGA14 Posts: 1,220 Forumite
    Quentin wrote: »
    They take cancellation notice over the phone now.

    Thanks, didn't know that :beer:
  • Quentin
    Quentin Posts: 40,405 Forumite
    Retention dept offer: 200 mins + 400 texts + unlimited o2 to o2 calls. 18 months contract @ £10/month. No new handset, but £150 credit to account instead. Net total cost over 18 months = £30.
  • First post, recently been doing a lot of reading from this thread, was on an old Online 20 tariff which had a poor 70 mins/250 texts for £20. Phoned O2, as i had finished my contract and was rolling from month to month, he first offered me 800 mins/1000 texts for £20 and not tied to a contract, but as i'm trying to save money and thats too much time and texts for me.

    So I quoted the T-Mobile solo 15, and he offered me an 18 month 400 mins/1000 texts, O2 -O2 unlimited, for £15 plus £150 credit, so no payments for 10 months! Still got an oldish phone (for these days), but i'm happy to stick with it and find a cheap mobile online if need be!
    Thanks for the info to get me a good deal!!:T
  • Whats the best number to ring when contract renewal is here?
  • Quentin
    Quentin Posts: 40,405 Forumite
    08000288151 worked.
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