02 Retentions thread 2

sensibly_insane

Hi everybody,

I am on a £40 cash back deal (800 mins 100 texts) with O2/CPW, monthly spending about £70 (on premium text message for international calling) and my contract ends up in a few days.

What could be the best deal I can get for extending the contract now, is it advisible to stick with the CPW or should I look for somebody else?

What I am really interested in is at least 800 minutes for minimum cost no matter I get a good phone or not.

Any suggestion will be highly welcomed

Best Regards,
SI

kunal_x

chuckley wrote: »

thats really awful then!!!!!!!! maybe the person u spoke to couldnt be bothered! do u ever go over ur minutes?? i always do, so they always make xtra money off me.

I guess he wasnt bothered. Yep always made more money from me, I spend around £40-£65 monthly calling 08 and international numbers.

chuckley

kunal_x wrote: »

I guess he wasnt bothered. Yep always made more money from me, I spend around £40-£65 monthly calling 08 and international numbers.

yea man same with me.

i really think u should go back and try retentions, u really shoulda been offered a proper deal. are u still within 14 days?!

bm144

i was woundering if anybody could help me out, i've been with 02 for years (probably about 6) and have had half price line rental of the £35 tarif . anyway about a month ago i wanted to upgrade my phone and so rang o2 to ask what was the best deal they could give and they told me because i was on such a good deal i was probably best just going and buying a phone and staying on the tariff i was on. still wanting a new phone i went into an o2 shop to ask the same thing, there they again told me they couldn't match what i was on but got my account details on screen where he said there was no date in which my half price line rental would end and also said i would be best sticking with the same tariff.

last week i treated myself to a new phone.

today i recieved my bill which was over £30 more expensive then normal, thinking it was a simple mistake i rang o2 expecting it to be corrected. there response was that my contract had ended in june and that the system has just caught up with it's self.

where do i stand when i asked about upgrading early november o2 told me not to bother! now i don't no what to do
today when i recieved my

sak46

dbramley wrote: »

I've just been offered a Nokia 6600 slide (or £150 credit) with:

600 any net minutes
1000 texts
free 02 to 02 calls
18 month contract

£15 a month

I was on Simplicity at £15.

Good deal I think and happy with it.

Now just waiting for an iphone offer for my other contract!

Hello

I have been with 02 for about 4 years on pay as you go - do you think that they would offer me the same deal?
Thank you for any help

dynamite

sak46 wrote: »

Hello

I have been with 02 for about 4 years on pay as you go - do you think that they would offer me the same deal?
Thank you for any help

I just got the same deal today - so yes - and thanks for the heads-up to the OP!

d.

chuckley

bm144 wrote: »

i was woundering if anybody could help me out, i've been with 02 for years (probably about 6) and have had half price line rental of the £35 tarif . anyway about a month ago i wanted to upgrade my phone and so rang o2 to ask what was the best deal they could give and they told me because i was on such a good deal i was probably best just going and buying a phone and staying on the tariff i was on. still wanting a new phone i went into an o2 shop to ask the same thing, there they again told me they couldn't match what i was on but got my account details on screen where he said there was no date in which my half price line rental would end and also said i would be best sticking with the same tariff.

last week i treated myself to a new phone.

today i recieved my bill which was over £30 more expensive then normal, thinking it was a simple mistake i rang o2 expecting it to be corrected. there response was that my contract had ended in june and that the system has just caught up with it's self.

where do i stand when i asked about upgrading early november o2 told me not to bother! now i don't no what to do
today when i recieved my

do u still have the invoice/receipt for the last upgrade it should say there. but how the hell all this time they never knew the date?! doesnt make sense...

sak46

dynamite wrote: »

I just got the same deal today - so yes - and thanks for the heads-up to the OP!

d.

Hello


Thanks for the reply, were you on payg and did you ring them and just ask for the deal?

Thanks for any help
sak46

aylesby

Originally Posted by dbramley
I've just been offered a Nokia 6600 slide (or £150 credit) with:
600 any net minutes
1000 texts
free 02 to 02 calls
18 month contract
£15 a month

I have not been able to get this deal out of O2. My £35pm contact ends soon. All advice welcome as its does not seem to be based on a current tariff.
Please confirm it is not a CPW O2 deal

Updated 24.12.2008
This has taken some working out but I finally got near enough for me.
6300 refurb over 18 months on Online 30 being 400 min talk and 1000 text
£30 pm less the £15 loyalty
Swap the pnone for a £150 credit on the statement
Average price £6.67 pm
Job done

dbramley

Its direct from 02.

I called o2 up and selected the 'thinking of leaving 02' option.

I spoke to a lass there and told her I wanted a pac code because I now needed a phone, I've seen some good deals on T-Mobile etc. and was looking to move to them.

Thats when she offered that deal, I didnt have to ask for anything other than the model of the phone I was after.

I was on £15 simplicity for the previous 12 months and never went over the £15 a month. Previous to that I was on a 18 month 02 rentention deal at only £9 per month! So I'm not exactly a big spender...

Good luck