02 Retentions thread 2

Ste_uk

Hmmm now i have got my iphone...just wondering if anyone knows an easy way to get the contacts from my old Nok 95 to the iphone...dont really want to type them all out on the phone!:mad:

TiTheRev

Ste_uk wrote: »

Hmmm now i have got my iphone...just wondering if anyone knows an easy way to get the contacts from my old Nok 95 to the iphone...dont really want to type them all out on the phone!:mad:

Had to work this one out myself last night! All your contacts need to be on your SIM andthen you can upload them from there. Simple when you know, but no instruction in the booklet to do it! Go to Settings, and then Mail, Contacts, Calender... Import SIM contacts is in there.

LOVE IT

mega123man123

i got an 18 month contract with 600 mins, 1000 texts and unlimited data for £20. Plus £150 credit for no handset. overall 11.67 with no hassle with cashback!

very happy as i already have an iPhone!

donerkebab

Hi,
Can someone in the know advise what the CPW O2 retentions can offer compared to O2 retentions - looking for either Iphone or totally free deal simfree.
Thanks :money:

TiTheRev

Essentially they are two completely seperate operators, so will offer completely different deals. Who are you with at the moment? That will determine the deal on offer, as a valued customer will be more willingly looked after than a serial network hopper

donerkebab

TiTheRev wrote: »

Essentially they are two completely seperate operators, so will offer completely different deals. Who are you with at the moment? That will determine the deal on offer, as a valued customer will be more willingly looked after than a serial network hopper

Been with O2 CPwarehouse for last 2 years with 2 contracts due to run out. Be more than happy to have SIM only deal totally free as I have done for last year to keep outgoings down - but if I can get an Iphone at a good deal......:T

timberflake

Ste_uk wrote: »

Hmmm now i have got my iphone...just wondering if anyone knows an easy way to get the contacts from my old Nok 95 to the iphone...dont really want to type them all out on the phone!:mad:

Back up all your contacts to ZYB and then download them to your new phone.

hunkyg

I just renewed my contract with O2 (CPH). I was previously on a £35 per month (12 month contract) 400min, 500 texts, Free Sony Ericsson k800i

Here's the deal I got.

£35 per month (18 month contract), 600mins, 1000 texts, Unlimited data, Free Sony Ericsson C905, £150 cashback (£50 each on 6th, 12th, 18th month). Overall £26.66 per month, with the hassle of getting cashback.

:think: A couple of things come to mind, which I should have brought up while speaking to the O2 (CPH) retentions operator before agreeing to the deal.

1/ I should have asked for lower tariff with less minutes as I never use more than 300min per month.

2/ I should have included the £40 cashback from topcashback.co.uk on top of the £140 from mobiles.co.uk in the deal I told the retentions teams I had found.

3/ I should have asked for free itemised billing

I hope this helps.

mega123man123 wrote: »

i got an 18 month contract with 600 mins, 1000 texts and unlimited data for £20. Plus £150 credit for no handset. overall 11.67 with no hassle with cashback!

very happy as i already have an iPhone!

raistlin

hunkyg wrote: »

I just renewed my contract with O2 (CPH). I was previously on a £35 per month (12 month contract) 400min, 500 texts, Free Sony Ericsson k800i

Here's the deal I got.

£35 per month (18 month contract), 600mins, 1000 texts, Unlimited data, Free Sony Ericsson C905, £150 cashback (£50 each on 6th, 12th, 18th month). Overall £26.66 per month, with the hassle of getting cashback.

:think: A couple of things come to mind, which I should have brought up while speaking to the O2 (CPH) retentions operator before agreeing to the deal.

1/ I should have asked for lower tariff with less minutes as I never use more than 300min per month.

2/ I should have included the £40 cashback from topcashback.co.uk on top of the £140 from mobiles.co.uk in the deal I told the retentions teams I had found.

3/ I should have asked for free itemised billing

I hope this helps.

Hey there, mind if i asked for the number for the o2 cpw? I'd do a search but my browser/connection doesn't seem to like me very much today :mad:

Also, is it free to call from my o2 phone? I was thinking of getting an xperia...know of any good deal anyone? The dedicated thread seemed to have died away...

chuckley

chattycathyuk wrote: »

There is 2 call centers!!! i know at our call center we do check! end of the day we are not there to do you over, we here to save you! and offer you a better deal, what we get pay to do! So please dont call me a lier!

so how do u check in seconds when uve got sum1 saying 'i want to leave'. u need to be quick and offer a wicked deal on the spot'. its not like u have an hour until u 'get back to them'. the customer needs u to offer a wicked deal there and then or its 'can i have my pac code...'

im here to help, im taking my time out, to reply to posts and pms of my own back. untill u work there! and have facts and deals sheets, you really shouldnt call people liers not nice.

Once they give you a pac code your a gonna in there eyes, no advisors would care less! there eyes you have gone!!! we get payed to save you!!! why save someone who have already gone???

Reason you get a better deal, when you ring back because of the money pot!!!!!!!! (which i have talked about in my posts)
if you want to know what this means plz read my past post as my fingers are starting to give way!

if you do check it is before u start the day... LOL! had i not been offered said deal i woulda requested pac a.sap.