Wifi calling on RWG/NOW

virgo17

https://forums.moneysavingexpert.com/discussion/comment/81956830#Comment_81956830

It has stopped working for me as well with the same response.

Phones4Chris

https://forums.moneysavingexpert.com/discussion/comment/81956830#Comment_81956830

Yes, I'm now getting the same error message.
@alanjones60 I was getting 1.42GB left when it was working earlier, weird to say the least.

redux

To clarify what I meant above, I'm speculating whether the balance calculation date has been reset to the turn of the month. That would fit what it said about my data

Thus if someone thinks they made a call that hasn't been deducted, was it in last few days of March?

Anyway, after the same error message yesterday as folks above, I just tried info ukrwg0 again and got a good response, still with the mysterious extra data

Phones4Chris

An update. I've been told by CS that the strange amounts of data being reported on info ukrwg1 and others, is being looked at. The *669# service isn't yet working but is being dealt with.

Also, the RWG website is going to be updated in a couple of weeks with new things etc. and there's also going to be an RWG App introduced.

So we await with baited breath :D

smokey01

I just tried to register my RWG mobile number on the NOW mobile APP but didn’t get the verification codes through. When I contacted the NOW chat service I got this response

The RWG website is expected to be launched in the next 2-3 weeks, so please do not register your SIM Card with Now mobile

HillStreetBlues

2 Sims, ukrwg0 data is correct, ukrwg1 has wrong data.

alanjones60

My balance text to info ukrwg1 now shows the correct allowance of the bundle.

But now when i log into now mobile app,it says please put a valid now mobile number in.

The number is still showing in app though.

But thankfully can still use nows live chat.

So as someone else said, it looks like we could get a new rwg app

virgo17

https://forums.moneysavingexpert.com/discussion/comment/81984538#Comment_81984538

Same thing when accessing their web page on a desktop computer. Telling me to input a valid mobile number. In fact the login is playing up atm so maybe they are working on it.

ScratchyCat

I did note that if you text Bal to the same number you send the info text to it gives you your money balance instead of having to ring for it.

My info text was still showing .blah GB instead of MB so that still isn't fixed yet.

alanjones60

https://forums.moneysavingexpert.com/discussion/comment/81984811#Comment_81984811

My balance is the same, it says 0.71 gb left,which is 710mb which is correct,acording to my phones data usage