Parking fine, Parkmaven, in company car

woj1974

Coupon-mad said:

Yep - get your bank to refuse the £170 payment as it was unauthorised.

And do this on or before 5th September! 

PLEASE bookmark this thread below and do the government's Public Consultation.

Their proposals are wrong and in some parts,  anti-consumer. We must stop them.

See this thread: -

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

We need every poster to come back & complete this vital Consultation before the deadline.

We understand that you may need some pointers. It looks laborious and you may not be that familiar with the worst conduct of this scam industry, we get that. It doesn't matter - no previous knowledge is needed - you can call out a scam industry with our help, with little preparation needed and you'll protect millions of motorists and help change the law.

I've written some guidance on that thread.

Any questions on the Consultation please ask - on the dedicated thread - but I've covered up to question 20 already in that first post and I will add more tonight.

Ordinary people like you are falling victim to this scam 15 million times per annum. Motorists need your voice added please!

Thanks, I'll fill this out tomorrow when I'm back at my desk.

woj1974

Gr1pr said:

You could do , but your current problem is now between you and the foolish lease company 

Parkmaven know that chasing lease and hire companies gets results and payments,  hence why they chase the Registered Keeper instead of transferring liability to the hirer or lessee,  you

As far as Parkmaven are concerned,  the case is closed 

I would also suggest that you complete the current government public survey consultation this month,  to try to get the industry regulated , study recent posts by coupon mad,  like this one 

https://forums.moneysavingexpert.com/discussion/6547210/dcb-legal-bogus-claim-it-is-a-go-for-a-win-or-discontinuation#latest

It's frustrating that they paid this without warning. I'm glad I said something in writing about not paying it (as advised by the helpful people on this thread), but wish I'd been a little more forceful about this. Still can't change that.

Do you think the fact that Parkmaven ever contacted me, despite two transfer of liabilities, could help with an ombudsman complaint. I did screenshot the fine a couple of months after the transfer of liability letters and it clearly never got updated at Parkmaven's end. Surely this is maladministration?

Car1980

Theoretically you could sue Parkmaven for not transferring liability as legally obliged, exposing you to loss. But not for the whole amount - for the £110 you have lost due to missing the early period discount and silly £70 "late fee".

If you had a better case for not receiving the charge in the first place you could go for the whole £170.

Nothing to lose in sending a demand to PM for a £110 refund, followed by a letter of claim.

Personally I think that would be a better route rather than fighting the NHS, assuming you didn't mind spending £35 on a court claim and going to court (probably against a DCB Legal hired rep).

There is an MP's letter in another thread highlighting failings in Parkmaven's systems. That would be good evidence for you.

woj1974

Car1980 said:

Theoretically you could sue Parkmaven for not transferring liability as legally obliged, exposing you to loss. But not for the whole amount - for the £110 you have lost due to missing the early period discount and silly £70 "late fee".

If you had a better case for not receiving the charge in the first place you could go for the whole £170.

Nothing to lose in sending a demand to PM for a £110 refund, followed by a letter of claim.

Personally I think that would be a better route rather than fighting the NHS, assuming you didn't mind spending £35 on a court claim and going to court (probably against a DCB Legal hired rep).

There is an MP's letter in another thread highlighting failings in Parkmaven's systems. That would be good evidence for you.

Thanks, what do you mean by having a better case for not receiving the charge in the first place? Once liability is transferred, don't they have to contact me? 

That was my original question on the thread really. They never did and I thought they were obliged to.

Thanks

Coupon-mad

There is an MP's letter in another thread highlighting failings in Parkmaven's systems. That would be good evidence for you.

Thanks, what do you mean by having a better case for not receiving the charge in the first place? Once liability is transferred, don't they have to contact me? 

That was my original question on the thread really. They never did and I thought they were obliged to.

Yes they had to deal with you once the lease firm had transferred liability. Please tell the government this and show them your evidence because I think this rogue conduct isn't properly covered in the draft statutory Code.

Car1980

woj1974 said:

Car1980 said:

Theoretically you could sue Parkmaven for not transferring liability as legally obliged, exposing you to loss. But not for the whole amount - for the £110 you have lost due to missing the early period discount and silly £70 "late fee".

If you had a better case for not receiving the charge in the first place you could go for the whole £170.

Nothing to lose in sending a demand to PM for a £110 refund, followed by a letter of claim.

Personally I think that would be a better route rather than fighting the NHS, assuming you didn't mind spending £35 on a court claim and going to court (probably against a DCB Legal hired rep).

There is an MP's letter in another thread highlighting failings in Parkmaven's systems. That would be good evidence for you.

Thanks, what do you mean by having a better case for not receiving the charge in the first place? Once liability is transferred, don't they have to contact me? 

That was my original question on the thread really. They never did and I thought they were obliged to.

Thanks

Sorry, reading it again I'm a bit confused. I thought you paid an insufficient amount.

Run us through it again because I'm confused about timings and what their precise reason for the charge is.

woj1974

Car1980 said:

woj1974 said:

Car1980 said:

Theoretically you could sue Parkmaven for not transferring liability as legally obliged, exposing you to loss. But not for the whole amount - for the £110 you have lost due to missing the early period discount and silly £70 "late fee".

If you had a better case for not receiving the charge in the first place you could go for the whole £170.

Nothing to lose in sending a demand to PM for a £110 refund, followed by a letter of claim.

Personally I think that would be a better route rather than fighting the NHS, assuming you didn't mind spending £35 on a court claim and going to court (probably against a DCB Legal hired rep).

There is an MP's letter in another thread highlighting failings in Parkmaven's systems. That would be good evidence for you.

Thanks, what do you mean by having a better case for not receiving the charge in the first place? Once liability is transferred, don't they have to contact me? 

That was my original question on the thread really. They never did and I thought they were obliged to.

Thanks

Sorry, reading it again I'm a bit confused. I thought you paid an insufficient amount.

Run us through it again because I'm confused about timings and what their precise reason for the charge is.

Sorry about any confusion. The timeline pretty much runs like this:

received notice of the charge via NHS lease company. This specifically said:

n line with your contract we have provided your name and postal address to Parkmaven who will write to you directly. If you would like to appeal the charge, please wait until you receive a copy of the fine in your name before submitting an appeal. Instructions on how to appeal can be found on your paper notice or on the issuers website. Should you submit an appeal in advance of liability being transferred into your name, this may cause the appeal to be automatically rejected. If you have not received a copy of the notice within 2 weeks of this email, please contact us via email at fleet.aftercare@nhct.nhs.uk so we can issue you a copy of our representation letter to submit with your appeal. 

I waited for the charge to come to me. It never did, but I got a reminder letter saying the same as above.

I then asked the lease comapny for letters that transferred liability. They sent me two, one from the original charge and one from the reminder.

I waited for the charge to come to me. It never did. The next thing I know was that about 2-3 months after the initial notice I get an invoice from the lease company for £170. I emailed them advising them that I'd never heard from the parking company. They replied saying it had been sent to a debt collection agency and therefore they'd paid it and were now invoicing me.

I reminded them that I'd said in writing that I was waiting for the company to get in touch with me and that when they did I intended to challenge the penalty.

That's about where we are, hope that makes sense.I haven't paid anything yet, not sure if legally the NHS can charge me.

Thanks 

Coupon-mad

You won't pay anything as long as you defend a claim. But what caused the PCN?