Trading 212 Cash ISA - Impossible to transfer ISA out!

Archerychick

Vida was my intermediary transfer from T212 to get the funds into Monument, but Vida interest rate is now higher so I’m just going to leave them there for now. At least I’ve been through the pain of getting them out of T212 

RunsFromRobots

Archerychick said:

Vida was my intermediary transfer from T212 to get the funds into Monument, but Vida interest rate is now higher so I’m just going to leave them there for now. At least I’ve been through the pain of getting them out of T212 

Interest rates on Easy Access ISAs appear to be dropping everywhere. Is it time to start fixing?

Archerychick

RunsFromRobots said:

Archerychick said:

Vida was my intermediary transfer from T212 to get the funds into Monument, but Vida interest rate is now higher so I’m just going to leave them there for now. At least I’ve been through the pain of getting them out of T212 

Interest rates on Easy Access ISAs appear to be dropping everywhere. Is it time to start fixing?

Yes I think it is, if you can. Unfortunately I need access to my money in the next six months

Clive1954

Nightmare with 212 here. Sent a paper form to Santander to get my 212 ISA switched Santander to them.

Santander has confirmed the request has been sent to 212. 212 say they can't find any such request.

Worse they take 48hrs to respond to anything related to ISA transfers via their chat. It always has be be referred to a 'ISA transfer expert' who then says sorry can't find the request. Contact Santander. If it wasn't an ISA I would just withdraw my money.

Aidanmc

Clive1954 said:

Nightmare with 212 here. Sent a paper form to Santander to get my 212 ISA switched Santander to them.

Santander has confirmed the request has been sent to 212. 212 say they can't find any such request.

Worse they take 48hrs to respond to anything related to ISA transfers via their chat. It always has be be referred to a 'ISA transfer expert' who then says sorry can't find the request. Contact Santander. If it wasn't an ISA I would just withdraw my money.

Confirm with Santander that they are sending the transfer request to the correct T212 email.

I had issues with Vida recently, they sent the request to the wrong T212 email 3 times,

saunderd

Aidanmc said:

Clive1954 said:

Nightmare with 212 here. Sent a paper form to Santander to get my 212 ISA switched Santander to them.

Santander has confirmed the request has been sent to 212. 212 say they can't find any such request.

Worse they take 48hrs to respond to anything related to ISA transfers via their chat. It always has be be referred to a 'ISA transfer expert' who then says sorry can't find the request. Contact Santander. If it wasn't an ISA I would just withdraw my money.

Confirm with Santander that they are sending the transfer request to the correct T212 email.

I had issues with Vida recently, they sent the request to the wrong T212 email 3 times,

Could you please advise which email it should go to so I can also send that to Vida - I have just chased them myself and they've said they've been asked to re-submit the form by T212....makes you wonder if they've done the same thing, thank you 

Aidanmc

saunderd said:

Aidanmc said:

Clive1954 said:

Nightmare with 212 here. Sent a paper form to Santander to get my 212 ISA switched Santander to them.

Santander has confirmed the request has been sent to 212. 212 say they can't find any such request.

Worse they take 48hrs to respond to anything related to ISA transfers via their chat. It always has be be referred to a 'ISA transfer expert' who then says sorry can't find the request. Contact Santander. If it wasn't an ISA I would just withdraw my money.

Confirm with Santander that they are sending the transfer request to the correct T212 email.

I had issues with Vida recently, they sent the request to the wrong T212 email 3 times,

Could you please advise which email it should go to so I can also send that to Vida - I have just chased them myself and they've said they've been asked to re-submit the form by T212....makes you wonder if they've done the same thing, thank you 

The email T212 gave me was 

isa.cash.transfers.out@trading212.com

Aidanmc

Aidanmc said:

saunderd said:

Aidanmc said:

Clive1954 said:

Nightmare with 212 here. Sent a paper form to Santander to get my 212 ISA switched Santander to them.

Santander has confirmed the request has been sent to 212. 212 say they can't find any such request.

Worse they take 48hrs to respond to anything related to ISA transfers via their chat. It always has be be referred to a 'ISA transfer expert' who then says sorry can't find the request. Contact Santander. If it wasn't an ISA I would just withdraw my money.

Confirm with Santander that they are sending the transfer request to the correct T212 email.

I had issues with Vida recently, they sent the request to the wrong T212 email 3 times,

Could you please advise which email it should go to so I can also send that to Vida - I have just chased them myself and they've said they've been asked to re-submit the form by T212....makes you wonder if they've done the same thing, thank you 

The email T212 gave me was 

isa.cash.transfers.out@trading212.com

You can read through my issues with T212 to Vida here

https://forums.moneysavingexpert.com/discussion/6606650/trading-212-vida-isa-transfer#latest

Hope your experience goes more smoothly

BigBear68

Clive1954 said:

Nightmare with 212 here. Sent a paper form to Santander to get my 212 ISA switched Santander to them.

Santander has confirmed the request has been sent to 212. 212 say they can't find any such request.

Worse they take 48hrs to respond to anything related to ISA transfers via their chat. It always has be be referred to a 'ISA transfer expert' who then says sorry can't find the request. Contact Santander. If it wasn't an ISA I would just withdraw my money.

Exactly the same issue for me, but I don't have the time or patience to chase this up with Santander or T212. I didn't intend using my ISA allowance this year but I'm tempted to just pull 20 thou out from T212 and put it into the Santander ISA myself and the rest can go into my savings account and I won't use T212 again.

But I will also add Santander don't help the situation still using paper postal applications in this digital age.

pecunianonolet

BigBear68 said:

Clive1954 said:

Nightmare with 212 here. Sent a paper form to Santander to get my 212 ISA switched Santander to them.

Santander has confirmed the request has been sent to 212. 212 say they can't find any such request.

Worse they take 48hrs to respond to anything related to ISA transfers via their chat. It always has be be referred to a 'ISA transfer expert' who then says sorry can't find the request. Contact Santander. If it wasn't an ISA I would just withdraw my money.

Exactly the same issue for me, but I don't have the time or patience to chase this up with Santander or T212. I didn't intend using my ISA allowance this year but I'm tempted to just pull 20 thou out from T212 and put it into the Santander ISA myself and the rest can go into my savings account and I won't use T212 again.

But I will also add Santander don't help the situation still using paper postal applications in this digital age.

As annoying as it is, I wouldn't do it. It's only you being disadvantaged and they will frankly don't give a *****. Swallow the pill, chase up the process, raise complaints and get over with it but I wouldn't give up allowances from previous years.