Zog has gone 😢

Norman_Castle

EDF letter today stating my supply address as 120 miles from where I live.

[Deleted User]

Norman_Castle said:

EDF letter today stating my supply address as 120 miles from where I live.

Indeed. See this thread from yesterday. Sounds like a file merge error at EDF. Impressive.

https://forums.moneysavingexpert.com/discussion/6324356/zog-to-edf-are-edf-losing-the-plot/p2

Norman_Castle

I now get my gas from edf and electricity from British Gas, is there any benefit to getting both from one supplier? Presumably all variable tariffs will be at the price cap for the foreseeable future.

Sterlingtimes

Norman_Castle said:

I now get my gas from edf and electricity from British Gas, is there any benefit to getting both from one supplier? Presumably all variable tariffs will be at the price cap for the foreseeable future.

In normal times, I think that it may be better to disregard dual fuel discounts and then look for gas and electricity from separate suppliers. In present conditions, I am inclined to hold fast (EDF Gas and Octopus Electricity). 

[Deleted User]

Norman_Castle said:

I now get my gas from edf and electricity from British Gas, is there any benefit to getting both from one supplier? Presumably all variable tariffs will be at the price cap for the foreseeable future.

I think the only 'advantage' at the moment is that you could then get consistently poor service from one supplier, rather than variably poor service from two...

janusdesign

Norman_Castle said:

I now get my gas from edf and electricity from British Gas, is there any benefit to getting both from one supplier? Presumably all variable tariffs will be at the price cap for the foreseeable future.

that assumes that suppliers will want you to transfer... remember, they're supplying a service below cost price, so there's no incentive for them to accept new customers, or existing customers wanting to get an additional service.

I had the same idea and contacted my electricity suppler (not a big 6), but they weren't accepting anyone on the capped variable rate, wanting to fix for £106 a month... for now, i'm sticking with paying EDF £38 pm!

no harm in asking BG if you can transfer, but I wouldn't be optimistic of them accepting.

brummierebel

janusdesign said:

Norman_Castle said:

I now get my gas from edf and electricity from British Gas, is there any benefit to getting both from one supplier? Presumably all variable tariffs will be at the price cap for the foreseeable future.

that assumes that suppliers will want you to transfer... remember, they're supplying a service below cost price, so there's no incentive for them to accept new customers, or existing customers wanting to get an additional service.

I had the same idea and contacted my electricity suppler (not a big 6), but they weren't accepting anyone on the capped variable rate, wanting to fix for £106 a month... for now, i'm sticking with paying EDF £38 pm!

no harm in asking BG if you can transfer, but I wouldn't be optimistic of them accepting.

BG are unsurprisingly offering an eyewatering fixed quote if you attempt this, but EDF does give the option to transfer your electricity to them at the standard variable rate. Personally I will milk the pensioner robbers of BG for all they are worth at the price cap and look to move before they attempt to make any serious money off me.

Shedman

Norman_Castle said:

I now get my gas from edf and electricity from British Gas, is there any benefit to getting both from one supplier? Presumably all variable tariffs will be at the price cap for the foreseeable future.

And don't forget we 'may' get the Electric from BG at the current tariff until end of July if their somewhat ambiguous wording on the Welcome To BG tariff is to be believed so its probably not worth shifting the Electric (and BG don't seem to want to offer to take on the gas at SVR)

Sandybanks

"Zog final bill" ? Are we all sure that these "bills" are final. Ive had an energy "statement" upto the 4th December. Im not sure why its to the 4th December because EDF says I didnt start with them till 25th December and thats when they asked for a reading.

The energy "statement" from Zog does not say on it that its "final" which is usual practice with other suppliers. The email that was sent out with the pdf statement has 2 text files with it. The html version of the email does say its the final statement. The non html version of the email says its a statement reminding you that its "just a snapshot in time". Apparenty the administators were not appointed till the 9th December so were they still trading normally till then.

Why does this matter? If you are small business your credit on the account is not covered like domestic customers and knowing exactly when your "deemed contract" began could be the difference between your credit going towards consumed gas and going in the unsecured creditor "black hole" never to be seen again! 

QrizB

Sandybanks said:

"Zog final bill" ? Are we all sure that these "bills" are final.

My email from Zog stated:

Please find attached your final statement from Zog Energy for account number xxxxx.

I guess this is why we all think we've received final bills.