Compensation for delayed flights Discussion Area

111KAB

Biased? You bet!


http://www.travelweekly.co.uk/Articles/2015/02/13/53167/carriers-warn-soaring-claims-for-delays-will-push-up.html

NoviceAngel

111KAB wrote: »

Biased? You bet!


http://www.travelweekly.co.uk/Articles/2015/02/13/53167/carriers-warn-soaring-claims-for-delays-will-push-up.html

Cooper said: “If every passenger claims, almost €70 million a year would leak to claims companies. Ultimately, someone pays – and it will be passengers.”

But not everyone does, the figures are as low as 10%

Simply get us to our destination on time, then nobody would have a claim!!!

Anonx

Hi Guys,

I am new to this so bear with me please. 😊

I was wondering what the position was on getting compensation for delayed flights that meet the criteria, that were paid by the company you work for?

If successful would your company get the money as they originally paid for the ticket? Or is the individual who travelled entitled to this?

Thanks

NoviceAngel

Anonx wrote: »

Hi Guys,

I am new to this so bear with me please. 😊

I was wondering what the position was on getting compensation for delayed flights that meet the criteria, that were paid by the company you work for?

If successful would your company get the money as they originally paid for the ticket? Or is the individual who travelled entitled to this?

Thanks

Hi Anonx,

This does crop up from time to time, the answer is that the compensation is paid to the passenger not to the person that bought the ticket, always an interesting one this....

Cheers,

NoviceAngel

sootygyp

Hi, Hope I am posting in the correct place. I booked a flight from Manchester to Boston on the 9th October 2014. The Manchester to Heathrow flight was delayed due to high winds. On arrival at Heathrow there was no plane to Boston so I was put on a flight to New York. On arrival at New York I was told to make my way to an Hotel and the flight to Boston would be the following morning. This meant that I arrived a my destination a day later than planned. My luggage arrived the following day. I have tried to claim compensation was refused as they said it wasn't the airlines fault. This seems totally unfair as I missed a day of my holiday.

NoviceAngel

sootygyp wrote: »

Hi, Hope I am posting in the correct place. I booked a flight from Manchester to Boston on the 9th October 2014. The Manchester to Heathrow flight was delayed due to high winds. On arrival at Heathrow there was no plane to Boston so I was put on a flight to New York. On arrival at New York I was told to make my way to an Hotel and the flight to Boston would be the following morning. This meant that I arrived a my destination a day later than planned. My luggage arrived the following day. I have tried to claim compensation was refused as they said it wasn't the airlines fault. This seems totally unfair as I missed a day of my holiday.

Already answered on your 1st post https://forums.moneysavingexpert.com/discussion/4726751

Bigshopper

I submitted a claim letter to thomson regarding a delayed flight in 2010. I had all the dates,times flight numbers etc. and delay info., I have received a letter to say that without a booking reference number or boarding pass they will not proceed with my claim. As this was 5 years ago it is unlikely that anyone would keep a boarding pass that long! Anyone else had this problem? What can I do next? Surely thomson can check on their records with all the info I have given them? Any useful info appreciated.

Caz3121

Bigshopper wrote: »

Any useful info appreciated.

this is all covered in Vauban's guide which can be found here https://forums.moneysavingexpert.com/discussion/5173888
section 5.2

there will also be people with similar tales that have posted on the Thomson thread

111KAB

Another one! Seems to me Travel Weekly should be promoting their 'members' provide a better (on time) service rather that continually criticising current legislation.


http://www.travelweekly.co.uk/Articles/2015/02/16/53177/opinion-do-air-passengers-really-benefit-from-delay.html

Surfhopper

Exactly the same garbage from Thomson asking me for boarding passes from a delayed flight in 2011! Taken them to court and they have acknowledged receipt of claim and say they will file a defence. Claimed "Extraordinary circumstances" delay caused by "knock-on effect" of previous flight. We were sitting around East Midlands Airport for nine hours with a voucher for £5. I suggest you go to the Money Claim Online site, pay £60 and sue them.