Compensation for delayed flights Discussion Area

trogers100

Hi all
I'm looking for an email address or postal address to sent a claim form to Malaysia Airlines for a long flight delay. Has anyone successfully won a claim from this airline? If so how did you do it?
Any help would be greatly appreciated

Caz3121

trogers100 wrote: »

Hi all
I'm looking for an email address or postal address to sent a claim form to Malaysia Airlines for a long flight delay. Has anyone successfully won a claim from this airline? If so how did you do it?
Any help would be greatly appreciated

A number of posts on this thread https://forums.moneysavingexpert.com/discussion/4445423

chirpy007

RonJohn wrote: »

My flight from Orlando to Gatwick was cancelled (delayed 24 hours) because of bad weather in the UK. We later found out that the weather had actually stopped the flight from Manchester taking off and they used the Gatwick plane to fly the Manchester passengers..presumably because there were less passengers flying to Gatwick and so less people to put into hotels. As there was no weather problem affecting Gatwick can I claim under the EU scheme??

Hi, I was also on this flight and was wondering the same. I'm going to submit a claim.

kaycee944

Just received the following email from American Airways:-
My claim had previously been rejected. - Result....:beer:

"In light of the Huzar v Jet2 court decision, we have revisited your claim for compensation based on European Regulation 261/2004.

After review of the circumstances surrounding the cancellation of flight US785 from Edinburgh on September 7, 2014, we have authorized payment of 475.88 GBP (600EUR) per person. Any vouchers previously issued as goodwill compensation have been voided. In order to process payment we will require a valid mailing address, email, phone number and bank transfer information for both you and XXXXXX. We accept faxes at 480-693-2300 or you may email the information to AAReceipts@aa.com. Please include the reference number in this email. If you prefer to send this information via postal service our address is below:

American Airlines Attn: Customer Relations

4000 Sky Harbor Blvd. Phoenix, AZ 85034

Again, we apologize for the travel difficulties encountered. We hope you will give us the opportunity to create a more positive travel experience in the future.

Sincerely,

Julie Corick
Customer Relations
American Airlines

Levels_2

Result!

Got a reply from Emirates finally.
Took just over a year but thanks to the advice and help from this website I got compensation.

Dear Levels

I am writing to you in respect to the above file reference.

We have reviewed your file and in view of a decision made in the UK Supreme court on 31 October 2014 we are pleased to offer you and Mrs ** GBP470.00 each (EUR600)

£940 which will help us a lot!

Whoohoo!

Tyzap

Levels wrote: »

Result!

Got a reply from Emirates finally.
Took just over a year but thanks to the advice and help from this website I got compensation.

Dear Levels

I am writing to you in respect to the above file reference.

We have reviewed your file and in view of a decision made in the UK Supreme court on 31 October 2014 we are pleased to offer you and Mrs ** GBP470.00 each (EUR600)

£940 which will help us a lot!

Whoohoo!

Well done.

Can you give any details of the delay etc? it may assist others who find themselves in a similar situation.

paulwilki

i have just received my letter from Jet2 after firing off a claim at the end of October they have refused to pay out any claim under ECRegulation261/2004 and they then cite a few court cases and the limitation for claims is reduced to 2 years.

We had a text 24 hours before our flight to Crete ( LS443 August 3 2010 Leeds Bradford) stating that our flight the next day was to be delayed 5 hours and we still had to get to the airport the usual 2 hours prior to that this meant we had a 7 hour wait and all the offered us was a £5 food voucher each,it wasn't the amount of money that was offered to us it was the fact that we still had to arrive at the airport the scheduled time even though they knew the plane wasn't going to be there until 5 hours later. Does anyone have any thoughts on my case please ?
I can't remember the reason they gave us for the delay it was either a pilot shortage or a aircraft shortage.

Grumpelstiltskin

Paul you need to read the Jet2 thread.


https://forums.moneysavingexpert.com/discussion/4384707


Then if you have any queries post on that thread.

supermac9

paulwilki wrote: »

i have just received my letter from Jet2 after firing off a claim at the end of October they have refused to pay out any claim under ECRegulation261/2004 and they then cite a few court cases and the limitation for claims is reduced to 2 years.

We had a text 24 hours before our flight to Crete ( LS443 August 3 2010 Leeds Bradford) stating that our flight the next day was to be delayed 5 hours and we still had to get to the airport the usual 2 hours prior to that this meant we had a 7 hour wait and all the offered us was a £5 food voucher each,it wasn't the amount of money that was offered to us it was the fact that we still had to arrive at the airport the scheduled time even though they knew the plane wasn't going to be there until 5 hours later. Does anyone have any thoughts on my case please ?
I can't remember the reason they gave us for the delay it was either a pilot shortage or a aircraft shortage.

Welcome to the wonderful world of Jet2 and their increasingly creative but pathetic excuses.
As advised earlier, you need to post on the Jet2 thread, and don't bother with any more correspondence, just start court action.

chirpy007

RonJohn wrote: »

My flight from Orlando to Gatwick was cancelled (delayed 24 hours) because of bad weather in the UK. We later found out that the weather had actually stopped the flight from Manchester taking off and they used the Gatwick plane to fly the Manchester passengers..presumably because there were less passengers flying to Gatwick and so less people to put into hotels. As there was no weather problem affecting Gatwick can I claim under the EU scheme??[/QUOTE


I have filled in my forms RonJohn, l will let you know how it goes.