Compensation for delayed flights Discussion Area

girlneedshelp

Caz3121 wrote: »

Were the original and new flight numbers different? was the new morning flight one that was always scheduled to run?...if so then your flight was cancelled and you should claim as such

Flightstats.com says the flight was 'cancelled', but the flight was completely full and there was no morning flight scheduled, but we flew out in the morning on the same airline with everyone else. I can't remember if they changed the flight numbers or not, but if there was no scheduled flight, it couldn't have been really 'cancelled' right? So I should probably try under the 'delayed' category and use that template? The scheduled departure time was at 19:45 on Saturday and we left first thing on Sunday morning at 08:00. Missy :A

girlneedshelp

Centipede100 wrote: »

I refer you to post 5202...

Thanks Centipede. :A

thalia22

MCSAVE wrote: »

http://www.dailymail.co.uk/news/arti...s-3-hours.html

Posted this in the TC thread, but worth putting it here aswell

Hi Their,
Whilst the Mail Article is making what we on this forum website know in the public domain, it is ridelled with mistakes, and could be misleading. It is not new law, it has been in existence since 2004. I will not go into all the mistakes, but as I have a pending court case I beleive I am Au Fait with all the legal issues.

Regards Ronny J

holstenbear

Hi All,

New to this issue as hadn't heard of it until today and just wanted some advice from the experts! In early 2011 I travelled to Prague with Easyjet and several weeks before we were told they were cancelling our flight home. We were offered another flight in replacement but this meant losing a whole day of our holiday or staying another night in a hotel obviously at our expense. Therefore we took the extra night in the hotel. Easyjet were unsympathetic.

Looking at the article as we arrived a day later I think we are entitled to something but if we had the choice of the earlier flight does this apply?

Also I no longer have any of the documents and when I sign onto the easyjet website it says I've never made any bookings (I presume as it was several years ago) but I have checked back through my bank account statements and the transactions show on there I just obviously have no flight numbers etc.

Any advice on whether I'm entitled to or what my next steps should be?!

Thanks

richardw

You agreed to the change didn't you ? before travelling?

holstenbear

Yes does that mean we're entitled to nothing?

Lozzamoncef

Well I still haven't heard back from Thomsonfly about my compensation. After numerous calls someone e-mailed me the compensation forms which I returned by special delivery. I have since been told to allow 8 weeks. It is now coming up to 7 weeks and I've just rang them for an update only to be told nothing has been done as yet. What should I do if I've not heard anything by the 8 weeks. Has anyone had a successful outcome from Thomson and how long did you wait from returning the claim forms. Thankyou.

richardw

holstenbear wrote: »

Yes does that mean we're entitled to nothing?

What have you suffered?

Mark2spark

FAQ's

All blue words are links to relevant posts. Some are quoted just to save you doing that

WARNING
Claiming may not be a walk in the park. So research this (long) thread and the MSE article in order to discover useful information before you ask a question!

Airline bust= no claim

Anything from 17th Feb 2005 -you can claim but if the airline says no - you can't take them to court.

Flight Stats

Small claims time limit Its 6 years

Package holiday flights ARE covered.

Regulation261\2004

MSE article corrected

Technical fault with plane is NOT "extra ordinary circumstances" so you CAN claim
Extraordinary circumstances + Extra ordinary Circumstances
Technical issues
More Technical issues with background

Thomas Cook address
Thomas cook incident Oct 26 2012

KLM Claim form
Ryanair address
BA Address
BA complaint web-site

BA forum explaining the regulation in plain english *ESSENTIAL READING*

Jet airways address
Compensation per person + Monarch email
Monarch Claim form

Centipede100 Template letter
CAA Template letter


Airline claims 2 years maximum to claim The UK time limit is 6 years, - that's the Law

Judgement on 22nd NOV confirms the limit is whatever applies in the Country-UK is 6 years
CAA Denied boarding
Right to Care
CAA contact details New!
European small claims

Original Sturgeon judgment giving rise to delay compensation:

Legal challenge to Sturgeon judgment:

MCOL:

Mark2spark

There have been some additions concerning Ryanair added.

FAQ's

All blue words are links to relevant posts. Some are quoted just to save you doing that

WARNING
Claiming may not be a walk in the park. So research this (long) thread and the MSE article in order to discover useful information before you ask a question!

Airline bust= no claim

Anything from 17th Feb 2005 -you can claim but if the airline says no - you can't take them to court.

Flight Stats

Small claims time limit Its 6 years

Package holiday flights ARE covered.

Regulation261\2004

MSE article corrected

Technical fault with plane is NOT "extra ordinary circumstances" so you CAN claim
Extraordinary circumstances + Extra ordinary Circumstances
Technical issues
More Technical issues with background

Thomas Cook address
Thomas cook incident Oct 26 2012

KLM Claim form
Ryanair address
Ryanair Irish appeal explained - New!
How to combat Ryanair using the English Court System New!
BA Address
BA complaint web-site

BA forum explaining the regulation in plain english *ESSENTIAL READING*

Jet airways address
Compensation per person + Monarch email
Monarch Claim form

Centipede100 Template letter
CAA Template letter


Airline claims 2 years maximum to claim The UK time limit is 6 years, - that's the Law

Judgement on 22nd NOV confirms the limit is whatever applies in the Country-UK is 6 years
CAA Denied boarding
Right to Care
CAA contact details
European small claims

Original Sturgeon judgment giving rise to delay compensation:

Legal challenge to Sturgeon judgment:

MCOL : Link to the Court Forms