Compensation for delayed flights Discussion Area

gemclo

This post is an update to my previous posting, regarding a claim i have against Ryanair, concerning a 4 hour 20 minute delay from France to England in August 2007.I wrote to Ryannair, and they replied by Email, refusing my claim, saying that a "Clause" in their contract says i had to submit my claim to them within 2 years.
I then wrote to the "Regulator" in France (as advised on this site), to ask them to investigate my claim. Today, i received an Email from them to say that will not investigate anything which occurred over 5 years ago.
What should my next step be? Is it time to go through the "Small Claims Courts"?
Any advise would be much appreciated

singh.simran

girlneedshelp wrote: »

Thanks so much for that! I'll go ahead and post off one of the form letters and see what happens. Thanks so much! :A

No probs hope they give in.


In related news: Obvs we will push for our rights the same as a company would give no quarter if we owed them something, but this law is obviously bonkers right?

*IF* I prove that the scheduled arrival = arrival at gate and easyjet pay up my group of 11 are going to get over £2000 compensation for a flight that did fly and only cost £1000 the whole booking anyway. That's insane. And on top of the £3 each voucher (woop de doop). And managing to run from gate to gtw station in ~3 minutes to catch the very last FCC thameslink of the night. Winning.

cirelav

I am trying to obtain compensation from 2 years ago and don't have any flight tickets or boarding cards. All I have is confirmation from the travel agents with the holiday itinerary. Is this sufficient?

JPears

cirelav - do you have airline, flight numbers, dates etc?
Personally i don't think you need boarding cards if you can prove you were on flight.

williamro

cirelav wrote: »

I am trying to obtain compensation from 2 years ago and don't have any flight tickets or boarding cards. All I have is confirmation from the travel agents with the holiday itinerary. Is this sufficient?

If you have name of airline, date, flight number and can look up the actual arrival time on flight stats that should be enough. If flight was outside the EU you should also have passport stamps. Certainly worth submitting a claim to the airline and see how you go. It will cost you nothing. Do not tell them you are short of info and press your claim hard if you think it is valid - ie the fault of the airline and not the weather, strikes etc. Read the FAQs on this thread carefully.

MCSAVE

http://www.dailymail.co.uk/news/arti...s-3-hours.html

Posted this in the TC thread, but worth putting it here aswell

girlneedshelp

One more question for anyone! My flight within the EU wasn't actually 'delayed' but we were waiting for several hours on the plane before they off loaded us for a 'technical' fault with the aircraft. The flight was than 'cancelled' and they put all the passengers on a brand new flight the next morning after a 12 hour wait. Would I still be entitled to compensation and would I use the delayed or cancelled form letter? Thanks, Missy :A

Caz3121

girlneedshelp wrote: »

One more question for anyone! My flight within the EU wasn't actually 'delayed' but we were waiting for several hours on the plane before they off loaded us for a 'technical' fault with the aircraft. The flight was than 'cancelled' and they put all the passengers on a brand new flight the next morning after a 12 hour wait. Would I still be entitled to compensation and would I use the delayed or cancelled form letter? Thanks, Missy :A

Were the original and new flight numbers different? was the new morning flight one that was always scheduled to run?...if so then your flight was cancelled and you should claim as such

Vauban

I was very interested to read the front page of the Daily Mail this morning, reporting on the defeat of the airlines in Court on the "technical issues as extraordinary circumstances" point. (Link on main delay forum)

I wonder whether this will give Monarch pause for thought? I know some of you here think not, as the Courts can be inconsistent and so Monarch may still continue to chance their luck. But defending each claim is still expensive for them - arguably more so than the claim itself. If their stubbornness is born of a desire to protect a point of legal principle - that looks like it is now lost (in the UK courts, as well as in Europe).

Will reasonableness finally bloom? I'm not holding my breath! But Monarch are doing themselves no favours - trashing their reputation and running up costs in a Canute-like attempt to turn back the judgement. The water is lapping at their feet ...

richardw

Here's a link to the Daily Mail story http://www.dailymail.co.uk/news/article-2270725/Now-sue-flight-delays-Landmark-ruling-mean-payouts-hold-ups-3-hours.html