Bank Charges Success Stories II

ktjrimmer

:T :T :T :T :T :rotfl: :rotfl: :rotfl: :rotfl:

Bank: HALIFAX
Amount of claim: £6262.00 charges + interest £997.44
Amount they paid:£6262.00 charges + interest £488.00

The story:

So glad to be writing 1st success story (1 of many I hope),

20th March: Received letter stating they had 8 wks to reply
6th April: Sent threat of court letter from this site
15th May: Received standard Blah Blah Blah letter (Bog off)
8th June: Phoned asked for claim to be re evaluated by complaint handler.
28th June: Took advise from this sight and phoned the 01977 627245 number and spoke to the lovely Steve Ramsden who said my claim had been dealt with on 27th June and offer sent out 50%, I said well I woill not be happy with that he advise me to wait for letter if not happy call back.
Friday 29th June: POSTAL strike just my look,I could not wait any longer so phoned same number spoke to a lovely gentlemen called DAVE MARSDEN told him still not received letter but wanted to sort it out today, I said I wanted the full amount really he went off the phone came back after few mins and said his team leader authorised for him to negotiate higher with me.
He offered £5000, I said that not enough, Dave offered £6500, I said I would like the £6262.00 bank charges plus half the interest we settled on that £6750.00.

I phoned back today to ask re charges been put on account since 1st Feb when that claim ended because it within 6 years he agreed ne figure in all from 6750 incresed to £7916.00 RESULT in bank within 14 days . Alovely lovely man Thankyou Dave Marsden

THANKYOU MArtin and all from this sight I have read all success storied for past 4 months every night thankyou everyone now for lloyds 2 accounts, 7 credit cards now closed catalogues etc will be back

Follow this sight step by step u too can do it:money: :money: :money:

jennyjudd

Thanks to everyone for all their wonderful help and advice.

After receiving over £750 back for my own bank charges, I have just had confirmation that NatWest are going to pay back all of my husbands charges too! That is the full £1780!

We didn't have to take them to court in either case, and it was very straight forward in both cases, though NatWest did drag their heels a bit.

It has taken a total of 4 months to reclaim it all, but time well spent.

Thanks again to everyone, and keep up the good work.:money:

Bernie_baby_2

:rotfl: :rotfl: Hi, this is my first post so here goes.

Bank : Capital One

Amount Requested : £1391.27 ( includes interest)

Amount Recieved : £1391.27


this hasn't taken that long at all really, I did take it to the MCOL stage but i think that if you want all your charges back from cap one then you have to, initially they offered part of my charges back which was around £400 i didn't even bother with the next letter as from reading this forum i knew that they would say that they would not increase the offer, started the mcol process which cost £120 (got that back too) after a few days they acknowledged the claim which allowed them 28 days, well today is day 20 and i recieved a letter saying that charges are fair but they will refund anyway, they paid off my balance which was just over £100 and i will get the rest in a cheque, and they havent closed the account.

All in all a good day.

orca_999

MSE_Martin wrote: »

After the huge number of successes reported the last Bank Charges Success Stories thread has now got so long it hardly opens!!!! So this is success stories mark II.

View Bank Charges Success Stories I

which has 6,059 posts in it and has been viewed 1,188,548 times

Please report your successes here, if possible in the format

Bank:
Amount Reclaimed:
Amount they paid:
The story:

(just a few sentences, please include how far you went did you a. just write a letter, b. threaten to go to court or c. actually go to court)

• Read the article
  How to Reclaim Unfair Bank Charges

• Discuss the issues
  Discussion on reclaiming charges
  Discuss the impact on bankings future

Please don't use this thread for general discussion on reclaiming bank charges.

:beer:
Bank: First Direct

Amount Requested: £3200 (included interest)

Amount Received: £2450 :rotfl: :rotfl: :rotfl:

This took no effort at all. We sent the letter requesting that the bank repay our charges on the monday and my sceptical wife received the letter by return post saying that they feel these are fair charges but as it would cost time and money to argue that they would pay some as a good will gesture. We decided to accept as it came at the right time for us. 5 working days after receiving our acceptance the money was deposited in my wife's account which remains open. Next step Lloyds !

willow240

Bank Lloyds TSB
Amount Reclaimed 1366.66
Amount paid 1366.66

I sent the first letter in April and received the usual brush off not there fault and so on, so sent the second letter and filed the claim online, in June i received a letter saying they would go to go court. I have received my court date which is the 26th July however 2 weeks later i have now just received a letter from the bank solicitors saying they are willing to settle out of court for the full amount on the condition that i make an appointment with the bank manager to discuss my account and that i inform the court that it has been settled.

So anyone out there still struggling with Lloyds TSB keep going they do give in in the end

devans005

Bank - Halifax
Amount Claimed £1210
Amount refunded £1216
The usual process as per Martins advise. Halifax acknowledged with the deadline being this weekend, but yesterday my son received a letter confirming they will repay the lot. Got a bit nervy as we filed MCOL the day before they said this had now become a lottery. So overjoyed my son is now debt free. Thanks to Martin and all of you who post your success stories that gave me the confidence that he would win. :rotfl:

MSE_Martin wrote: »

After the huge number of successes reported the last Bank Charges Success Stories thread has now got so long it hardly opens!!!! So this is success stories mark II.

View Bank Charges Success Stories I

which has 6,059 posts in it and has been viewed 1,188,548 times

Please report your successes here, if possible in the format

Bank:
Amount Reclaimed:
Amount they paid:
The story:

(just a few sentences, please include how far you went did you a. just write a letter, b. threaten to go to court or c. actually go to court)

• Read the article
  How to Reclaim Unfair Bank Charges

• Discuss the issues
  Discussion on reclaiming charges
  Discuss the impact on bankings future

Please don't use this thread for general discussion on reclaiming bank charges.

JANETCARTER

JUST A NOTE TO LET EVERYONE KNOW THAT I SUCCESSFULLY RECLAIMED ALL BANK CHARGES LAST WEEK FROM CO-OPERATIVE BANK. ONLY HAD TO SEND OUT 2 OF THE LETTERS 1ST ONE REQUESTING STATEMENT OF CHARGES, ALSO CO-OP RETURNED £10. CHEQUE, THEN 2ND LETTER REQUESTING THEY REPAY CHARGES IN FULL, HAD TO WAIT 4 WEEKS BUT THEY REPAID THEM IN FULL WITH NO HASSLE.SAYING GESTURE OF GOODWILL.
TOTAL OF £1,030.00. RECLAIMED :j

Leaf

Natwest folded. Got what I asked for (£1300) less interest PLUS an apology and £250 compensation for my distress throughout.
I won't say it was effortless but I will say I couldn't have done it without the expertise of Martin Lewis's team and the support from members of this forum. To all those still in the 'battle' KEEP STRONG!

P.S. Natwest cocked up again and I had a further £28 charge reversed today.

semas

Bank: Barclays Bank
Amount reclaimed: £1415.00
Amount recieved: £1054.00

Wrote 2 letters, recieved a letter back saying they were looking into itand could take upto 8 weeks. 3 weeks later recieved standard letter saying they accept no liability but offering £1054.00. I've accepted as its money I could do with at the moment and I also feel partly to blame for managing my account so badly in the first place. My advice would be to go for it you've nothing to lose and loads to gain. good luck!!!

Thank you so much Martin:T

Explosion82

Bank: HSBC
Amount Claimed:£2880.40
Amount Offered:£2047.65

My first letter was sent on 3rd May and I got my letter today 3rd July with HSBC's offer of £2047.60!

I'm going to take it! When they got my first letter they sent me a standard response saying they would investigate. I knew this was a way in hoping I would give up so I sent the second letter straight away. They did not reply in the 14 days requested so I was worried but its 8 weeks from the first letter apparently. So bang on the date today I got my reply!

Thank you so much moneyexpert.com. Everyone on here is so helpful and Im truly grateful.

I'm going to be sensible and pay off my overdrafts with this sum. It will be so nice to not see my statements not in the D anymore.

:j :j :j :j :j :j :j :j