Bank Charges Success Stories II

dangle1979

Bank: Bank Of Scotland
Amount claimed: £6495
Amount paid £7114

The usual story. Got the fob off letter after 8 weeks, rang and asked re-evaluation. Received an offer of £3781. Rang today to negotiate, they asked what I would accept, I replied "the full amount without interest" they added on charges I had received since sending the initial letter. "would you be happy with £7114??" you betcha.
Thanks to Martin and all the usual advice bearers.

A happy banker

joncow75

Bank: HSBC
Amount Claimed: 3430 (4085 inc interest)
Amount Paid: 2824.83

Waited the 8 weeks, received my letter this morning. Obviously wouldn't pay the interest, and pointed out, I'd actually had some of my charges back before, which is fair enough! Works out around 86% of my claim. Could push for the remaining amount, and was really looking for closer to £3,000 but I can pay a number of bills off and be a bit more comfortable over the next couple of months. I know its £485 short, but its still a lot more than I expected to receive in an offer.

freemaiden

:beer: BANK HSBC
AMOUNT RECLAIMED £719
AMOUNT PAID £640
RECIEVED LETTER TO DAY AFTER WAITING 8 WEEKS HAPPY WITH AMOUNT OFFERED .NOT SO LUCKY WITH HALIFAX JUST SENT MCOL WOULD LIKE TO THANK EVERY ONE FOR THERE HELP AND SURPORT AND A SPECIAL THANK YOU TO MARTIN:money: :beer: :T :rotfl:

Learmouth

Bank: First Direct
Amount reclaimed: £958
Amount they paid: £814
Story: Unbelievably simple. Totalled up the charges, sent the bank a letter on 25th June (using the MSE template) with copies of statements detailing the charges, received a reply today from the bank offering me £814. I took it! Beware though. Friends of mine are trying to reclaim a much larger amount than my own and they have got to a preliminary court hearing stage.

cm7665

:j
Bank: Halifax
Ammount claimed: £1952
Ammount Paid: £2165.09 (includes £120 court fees)

received today 2 letters, one states that i accepted an offer of £1500..... not true i offered to consider it if it was put into writing, the other considers that the costs Halifax would incur would be unrecoverable hence the payment.

So if all does not go well don't be afraid of court!! it seems they are as scared as you

Off to pay off my Halifax credit card (they'll get it all back in the end:D)

marc_uk_2

bank - halifax
claimed - £3243
received -£ 2700

stick with it! its a long slow process but be patient!

after the initial fob off letter i called to get them to re evaluate, 2 weeks later had an offer of £1493.50, called the next day to negotiate and asked for the full amount less interest if they settled today (£2806) the guy offered me £2700 which i accepted, started it all way back in march but just be patient , polite on the phone and stand firm.

martin :A :money: :A , you are a star, the money i won will be paying for a cancer op for my 4yr old neice back in thailand, getting this money means i dont have to try save for it, thus saving a lot of valuable time which she does not have. her family could never afford this op - its several years wages to them as farmers, in this case martin you may well be a lifesaver, and i and my extended family thank you dearly.:D

kim77

I received a letter from HSBC regarding a settlement figure.

I claimed the charges plus interest to the value of just over £1600. Unfortunately they did not pay out the full amount, but we both agreed on their figure of a little over £1200. This seemed quite fair because the total of my charge (without interest) would have come to about £1000.

Although it wasn't the full figure, its still worth giving it ago.

Plus Customer Services were very polite and helpful through the process.

Cheers Martin and HSBC.

One very happy customer who is now going to pay off a loan.

lotte123

Got an offer in full from HSBC today:

£701 charges
£179 interest
£80

Started process back in February. Got as far as a court date and having to submit a bundle at very short notice - got notification of court date on Friday, bundle had to be in on Wednesday. Involved lots of panicking and tears but in the end so worth it :j. Anyone out there in the midst of it - just keep going. Take all the advice you can get and persist. You will get there in the end!

I wont see the money but it's a stonking £880 off my debt to HSBC :beer:

notsoskintnow

Hi There;
Just To Keep Every One Informed ,started The Process Back In April,natwest Sent Letter Saying They Have 8 Weeks To Deal With My Complaint,and Within In 7 Weeks Got Letter Offering Full Amount Of £1,640.oo.i Did Include Intrest But They Did State That No Intrest Would Be Payable,so I Thought Fair Enough Posted My Letter Off Today Waiting For Money To Be Paid In My Account.anybody Claiming Off Natwest Just Sit Tight As I Have Found They Do Pay Up In There 8 Weeks As Stated In There Standard Letter .many Thanks To Martin And All Other Members Who Give You Hope PS. natwest as informed me the account will stay open and my o/d will remain the same .

cat_matt

first direct ..what can i say v.good service lol claimed £535 back week later got offer of £455 week later in my account didnt see it as paid of debt with them :beer: but alllllllll good....

Woolwich sent letter off 7th june claiming £2035 been very polite everytime iv'e called got letter today offering £1555.00 gonna accept as money i didnt think i'd see again so well chuffed... with luck will be there for my holiday in 2 1/2 weeks :j

still fighting barclays for £2400 and some cc's
thanks martin and everyone one on this wholeeeeeeeee site :rotfl:
cat