Flight delay and cancellation compensation, Easyjet ONLY

111KAB

111KAB wrote: »

Engine surge is a technical problem which is commonplace on the Airbus you flew on and as such is not extraordinary.

But whether a judge agrees with me .... who knows :rotfl:

Vauban

111KAB wrote: »

But whether a judge agrees with me .... who knows :rotfl:

I recall that there was definitely one judge who agreed with you

Guvnor1612

Denise_Y wrote: »

I submitted a claim to Easyjet at the end of September sent by signed for post. It was delivered I have still not had any acknowledgment or response. How long should I wait before taking further steps?

I'm afraid this is fairly typical. Sent letter twice and emailed three times , not one response.Contacted by phone , India call centre where they admitted they had received my emails /letters but had not got round to responding! - total joke.

magandy

People on this site offer advice to the best of their knowledge, I for one welcome it, but understand that it must be my decision on what I do next when dealing with EJ.
I have said it before, there is a lot of information on the ML website to help people decide, it should be used, don't give up:)

Gigglepig

Easyjet rejected my claim for compensation, first due to extraordinary maintenance, then they said the delay was due to an issue with the radar alert at the arrival airport. I am not convinced, since they initially gave the impression the fault was with the aircraft. Secondly if it was truly an issue with the airport system, sutely all other flights would also be delayed? Any advice on how can verify this.

111KAB

Gigglepig wrote: »

Easyjet rejected my claim for compensation, first due to extraordinary maintenance, then they said the delay was due to an issue with the radar alert at the arrival airport. I am not convinced, since they initially gave the impression the fault was with the aircraft. Secondly if it was truly an issue with the airport system, sutely all other flights would also be delayed? Any advice on how can verify this.

Check flightstats for other plane movements. Extraordinary maintenance - first time I've heard that one!

poor_but_trying

Hi. I have just looked into claiming compensation for a delayed flight in September 2008 but i cannot find a booking reference anywhere. I do have all the flight details so i assume they can check their own database to prove i was on the flight...right? Or do I need my booking ref? If so, is there any way of finding it out from easyjet?

Grandad_81

poor_but_trying wrote: »

Hi. I have just looked into claiming compensation for a delayed flight in September 2008 but i cannot find a booking reference anywhere. I do have all the flight details so i assume they can check their own database to prove i was on the flight...right? Or do I need my booking ref? If so, is there any way of finding it out from easyjet?

You can tweet their customer services account if you have twitter. I did this when I had all my details bar the booking reference and they got it for me within 5 minutes.

magandy

poor_but_trying wrote: »

Hi. I have just looked into claiming compensation for a delayed flight in September 2008 but i cannot find a booking reference anywhere. I do have all the flight details so i assume they can check their own database to prove i was on the flight...right? Or do I need my booking ref? If so, is there any way of finding it out from easyjet?

Just continue contacting their Customer Service they will give you the booking reference nos.:)

Mutley99

Centipede100 wrote: »

I am starting this thread for those claiming flight delay or cancellation compensation from Easyjet.

Any posts regarding any other airline in this thread will be ignored (at least by me).

I am in the middle of a claim with E.Jet that I referred to the CAA. I received a reply from the CAA saying their cases have been referred back to the airlines to reassess what is classed as an extraordinary circumstance. This is due to new guidance!
Hope this info is useful.