Flight delay and cancellation compensation, BA ONLY

nmjams

Can anyone tell me who owns Bmi baby, is it BMI or British airways?

Myself and 4 friends flew from Cardiff to Majorca in 2011 and were delayed in Cardiff for around 7hrs due to technical fault with the plane.

The only evidence i have is the booking info i received from the travel agent, it details the flight numbers and passenger names. The travel agent no longer holds the details on their system and i don't have access to the credit card statements (closed the account shortly after)
With only the booking info do we stand a chance of claiming?

Sorry if this has already been asked, cant seem to find much info on claims against BMI Baby.
Cheers, Jams

JPears

When in 2011 did you fly?

111KAB

BMi Baby claims are submitted to BA.

nmjams

JPears wrote: »

When in 2011 did you fly?

It was 19th August 2011

111KAB

nmjams wrote: »

It was 19th August 2011

Read Vauban's Guide - you may need to DIY as NWNF's are not that keen to pursue after 4 years unless they have already successfully claimed on same flight for others.

Justice13075

Your flight was WW2935 BMI Cardiff to Mallorca 19th August 2011

nmjams

Thanks for the help.
I used the resolver tool. Judging by the lack of BMI baby posts on the BA thread recently, i'm wondering what the odds are that BA are paying out on bmi baby flights?

moneybairn

Hi,

I submitted a claim using the resolver tool on 19/06/16, escalated it once and 6 days away from next escalation.

The claim is from 2012 against BA for a flight that was cancelled Edinburgh to Heathrow(the flight was cancelled when we were actually aboard the plane for 3 hours, sitting on the tarmac, turned out it was a fault with a wheel) which then meant I missed my connection Heathrow to Vegas. BA did get us on a flight later that night to Heathrow and put us up in a hotel overnight but we were delayed 24 hours as we had to catch the same flight the next again day.

I think this all sounds pretty valid for a claim and its not like I am it, I lost 24 hours of my holiday. Are BA really bad at ignoring these claim cases? Should I give it longer or am I not entitled?

Any help from those with experience would be great.

Many Thanks

keithamara

I was on a return flight from Malaga to LGW with British Airways on Thursday 30th June 2016. The flight was delayed by more than 2 1/4 hrs but most of that delay was when all the passengers had been boarded. It was only then that they said they found a fault with an engine (leaking hydraulic fluid) and fixed it while everyone was in their seats. We were approx. 1hr waiting at the gate and the rest of the time on board.
We were not even offered a glass of water while on board. There were no signs at the check in gate re flight delays procedures either.
I've been in contact with BA and all they said was sorry.
This flight was full, sitting on a hot Spanish tarmac and not even water was offered. We had a drinks trolly and half a sandwich given to us about 1hr into the flight, but that was normal procedure for that flight. We finally arrived in the UK at 2 am rather than 11pm we were expecting.
Any suggestions?

111KAB

Yes post on BA thread in the future particularly if your delay (upon arrival) was greater than 3 hours - your post seems to indicate a departure delay of 2h 15m but arrival delay of 3 hours - normally pilots tend to catch up on lost time during a flight and to 'loose' 45 minutes on a short haul flight back from Spain seems unusual. If arrival delay was under 180 minutes you have no claim and indeed were lucky to even get a 'sorry' - many who post on these pages don't even get that.