Flight delay and cancellation compensation, Thomas Cook ONLY

batman44

JackieBear wrote: »

Thought I'd give them one last chance. Emailed the solicitor in question and I get an out of office notice until next week. Please contact the email below, so I did and another out of office notice pops up. Says it all really, what a sham of a company. The only thing I am worried about is that the High court process can take up to 6 weeks. If I receive payment in the interim I am still liable for the costs.

I don't think its TC, the solicitors on my case Travlaw sorted all in two weeks all be it i waited for 2 cheques! last one came today, in the bank now so some news to be posted in the next day or two when it's cleared:D:D:D:D:D:j

JackieBear

Well done batman, I know you've had a long battle like me. It's Weightmans, they are diabolical. Having gone through all of this to get my due compensation, I don't won't to start throwing it a way needlessly because they are so poor at there job.

batman44

JackieBear wrote: »

Well done batman, I know you've had a long battle like me. It's Weightmans, they are diabolical. Having gone through all of this to get my due compensation, I don't won't to start throwing it a way needlessly because they are so poor at there job.

I think they only understand force, maybe look at what options youve got and use the ruling no messing, go for all what is rightfully yours. Your cost can all be included as well as thats what happened on my case after they settled too late for me to claim the hearing fee back from court. I emailed them and they agreed and apply to TC for another cheque for hearing costs, that arrived today. Lucky in a way it was Travlaw as they did explain to me it was not in anyones interest to mess about and delay or stop payments once settled.
Can you give the court a ring and find out what you next option is?
Send email after email to them or ring them on any number, they represent TC! I am now sure TC have accepted the situation.

batman44

Victory!!!:beer::j:j:j:j:T:T
It gives me great pleasure to announce Thomas Cook have settled my case in full, all interest at the rate I asked all back dated from Sept 2011 and up to end of March 2015, and all costs. This came out of the blue and total surprise they offered everything, perhaps my bundle must have had something to do with it. This is after many times them rejecting my claim and taking this all the way to a court date being set, documents handed over and with a three week gap before court. They stayed my case twice pending Huzar and wanted to stay again pending Van Der Lans but they could not. The total amountis £2, 157.71. + £170 hearing fee from TC.

This was for flight TCX0109 from Montego Bay – Manchester on September 4th 2011 a 24hr delay. The aircraft suffered and engine failure on take-off halfway down the runway; this was a compressor failure just like Manchester in June 2013 now famous on YouTube. The defence claimed this was caused by a lightning strike. I am not sure what swung this but the evidence was damming from the AAIB about that flight and they added more to the investigation in Feb this year after forensics said it was a dirty contaminated engine, maybe ours was as well.
In reality the defence was a let-down as I expected more from them the way they were acting, defence was less than 74 pages with no Huzar, outdated CAA documents, and looked as though it had been photocopied from a photocopy twice over. My evidence was 264 pages of detail, colour photos ring bound with 37 tabs and 3 inches thick, it must have frightened them! The witness statements were of no help to them as they only reinforced what I already knew, and in fact the flight cycles of the engine as recommended by RR by over half again. Another statement produced only compounded that they did nothing for our flight only for the next flight that was 24hrs later and NO lightning strike mentioned anywhere, they included a document that would have let them off the hook about telling that fib, but investigations on my part already knew well before it was a run-of-the-mill engine stall.
I don’t blame Travlaw solicitors they have been professional all along and only being instructed by TC, in the end they were very friendly and amicable. Now with the cheques cleared and money in the bank maybe another holiday next year to take the missus and myself to the Maldives hopefully.
Perhaps if TC did not make a mistake on my tickets in 2013due to their misspelling on my name then I may never have brought this case,the fact they charged me £100 and told me I should be lucky as they could charge me £200! At the airport to change it really got my back up, they did not refund after they told me they will pay it back when I got home. A positive note on that is that the may change in future as changes in spelling mistakes are limited to a small fee in future.
After 2 years investigating this myself I uncovered various evidence about engine compressor stalls and our flight and aircraft, Thomas Cook claimed it was a lightning strike right up to the point of document exchange. After putting together my bundle of 249 pages of evidence from theCAA, AAIB, and FOI they reconsidered. Their evidence tallied with my evidence on document exchange so they had nowhere to run, in fact the witnesses they produced self-incriminated TC in what they said. I am glad it over and now for Monarch, and the small issue of a wheel change two flights previous.
I would like to thank all those who gave advice and encouragement along the way, and the will to see it through without whose helpI would not have got this far. A very special and big thank you to our lord Vauban for his wisdom and invaluable help not only via this forum but personally, NoviceAngel as well, thanks buddies! And many others. This forum is a self-help forum from its contributor’s combined to take on the powers of the big airlines,despite some peoples misconception it’s not just a straight forward letter writing exercise in most cases and the members on here help anyone that needsit if they can. You could go to a NWNF solicitor to battle it for you for a fee but there is nothing better than the satisfaction of winning after knowing youwere right all along. As for me this became a battle of principle in the end and I wanted to stand up for what’s right, I put the work in and now as the saying goes, you reap what you sow.
The last six weeks have been difficult for me, with the loss of my mother in late Feb 2015 and the court case pending in April and various other things in 2015, but this brings a slight light that things are improving this year, thanks to all again and I will be around still as there are more battles yet to fight.

If you have any questions I will try to answer them. Who Whoo yeh!:T:T:T:T:)

JPears

woot woot

Tyzap

Well done batman44, a great and justified result.

sging1

Well done batman44. My story to follow very soon. Just awaiting on the final steps....:T

Star9272

Batman44

Congratulation with TC - looking forward to your pistols at dawn with Monarch you must tell

Vauban

Great result Batman - though you've been made to work hard for it!

I think yours is a great example of how, with determination (and a bit of support) you can take these devils on: the fact that they apparently folded when faced with a clear defence is quite telling.

Watch out Monarch! The bat is comin' for yer!

Phil1976

endaf wrote: »

Stick with it! im waiting for my reply from them at the moment, expecting the usual fob off but i'll be taking it to court! the way we were all treated that day was a farce.
if i were you, i wouldnt cash that cheque (they didnt even send me that! another of their failings!)
im in this for the long haul, id be even willing to do some sort of class action against them from as many of the passengers that day we can track down!
funnily enough i couldnt find anything on line about the flight stats, a conspiracy on their part?!
stick with it & lets get them to take responsibility for the complete lack of custoemr service!

Hi Endaf / Beanie65, did either of you get anywhere with this claim. As I was on this flight also and feel the way we were treated was disgraceful. I can't accept them not being at fault especially as you say our flight was the only one affected by this so called power surge.


look forward to hearing from you.


Phil