Flight delay and cancellation compensation, Thomas Cook ONLY

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Comments

  • If you booked a flight only direct with TC Airlines, you must have used a card and you will be able to claim a refund from the card issuer. Credit card companies will not pay compensation that was due under EU261 and have never done so to my knowledge
  • Alan_Bowen wrote: »
    If you booked a flight only direct with TC Airlines, you must have used a card and you will be able to claim a refund from the card issuer. Credit card companies will not pay compensation that was due under EU261 and have never done so to my knowledge

    Yes to be clear a refund for the flight and not any flight delay compensation

    If you paid with a debit card then you can ask the debit card issuer to make a ‘charge back’ but they are under no obligation to do so. Additionally, I think it’s unlikely that they would agree as that would leave them out of pocket, because TC accounts will be frozen.
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  • Ganga
    Ganga Posts: 4,069
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    Would be interesting if any Monarch customers got their compensation after they went bust.
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  • JPears
    JPears Posts: 5,084
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    Credit card companies may not pay the compensation if the airline refused to pay out.
    But this is a different scenario where customers have had the promise of compensation payments before TC liquidated.
    This promise is a contract or service that has not been fulfilled and therefore, in my opinion, the Section 75 claim is viable.
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  • Hi can anyone help! I was due £700 for compensation for a delayed flight in 2015. I was confirmed they would do a BACS payment 03.09.19. Now since they have ceased trading, is there anything I can do about this or have I lost out on this? Thanks
  • Caz3121
    Caz3121 Posts: 15,525
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    you could possibly register as a creditor with the liquidators.
  • Alan_Bowen
    Alan_Bowen Posts: 4,841
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    And the admitted debts so far are £3.1 billion. It is time to forget compensation claims whether under EU261 or for poor holidays.
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