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WALK9763 wrote: »
I put a claim for a cancelled Thomas Cook flight through Resolver and I've just had a reply - they're offering me 900 euros - in a VOUCHER which I can only use through Thomas Cook. Apart from NEVER wanting to fly through them again I don't want a voucher - I want the money as we had to pay for an alternative flight. Do I have to accept the voucher or can I demand money instead.
JPears wrote: »
No. He is entitled to:
1. The additional cost over and above what he paid TC for the original flight, for the alternative flights.
2. Compensation of €600, only if the cancellation was not an EC. download Vauban's must superb guide.
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