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KacperWro wrote: »
I've got a question. 12th of May my flight from Gatwick to Cayo Coco was delayed 5-6 hours, flight number MT2634. First departure time was scheduled 10:10, but due to "technical issues" it was delayed about 45 minutes. When plane landed we've been informed about another 30 minutes delay due to "too many disabled passengers". When finally we get on board 11:15 we've been informed about technical issues, we had engineer in pilot cockpit trying to fix something, but around 12:00 we've been informed that he won't be able to fix it and we have to wait for another plane which is in Manchester. We've been kept inside for 2,5h and finally moved to second plane just after 15:00 and flown off around 16:00. Does it qualify for claim? I've got emails and text messages from TC with all delays where they wrote "Due to a technical issue with the aircraft, your outbound flight MT2634 has been delayed until 15:20 UK time."
I've already used claim form on their website but i'm not sure what should i expect.
Thanks in advance for your time.
Mr.Generous wrote: »
Hi, Flew with TC and had bad delays. Problem is first Manchester airport check in went down for 3 hours, so nobody could actually check in. Once it was up and running obviously there was a huge backlog which had a knock on to security, which then took ages with huge queue's. We got to our gate and about 30 people were there, estimate plane holds 250.
Flight was due to leave at 14:40 pm, boarding actually started about 17:10 but then we were held up on the tarmac waiting for a landing slot and actually took off about 19:00 landing at 22:40 which should have been 18:20
TC are saying nothing due as exceptional circumstances, the delays at check in meant we missed our slot and Man was very congested.
Any thought please experts welcome, or anyone with a similar experience?
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