Flight delay and cancellation compensation, Thomas Cook ONLY

brettmanchester

I've previously posted regarding this and can see other people have and wanted an update as to where anyone has got with it.

I was involved in this 27 hour delay on April and have contacted TC 4 times and been told they aren't paying out, I've even gone through the Directors.

Has anyone got any further with this, I was thinking of creating a Facebook group for this, if anyone could contact me who was on this flight would be a good idea.

Brett

Vauban

scorpiouk wrote: »

Been following this forum for a while but have an interesting one and glad of any help..

...

Whats my best option? Enforcement? but it could then be set aside?

Wait for them to do some work and sit it out?

Worst part is we pay for this service!

Thanks in advance.:T

worst part

How frustrating for you. I think that you have to leave this to the court to sort out. I can't see how the airline won't get the set aside, so there's little point spending money on enforcement in my view.

Vauban

brettmanchester wrote: »

I've previously posted regarding this and can see other people have and wanted an update as to where anyone has got with it.

I was involved in this 27 hour delay on April and have contacted TC 4 times and been told they aren't paying out, I've even gone through the Directors.

Has anyone got any further with this, I was thinking of creating a Facebook group for this, if anyone could contact me who was on this flight would be a good idea.

Brett

Brett: you gotta get a grip of this. Either start legal action or accept you're not getting any compensation. Writing letters and setting up Facebook pages ain't worth jack.

David_e

brettmanchester wrote: »

I've previously posted regarding this and can see other people have and wanted an update as to where anyone has got with it.

I was involved in this 27 hour delay on April and have contacted TC 4 times and been told they aren't paying out, I've even gone through the Directors.

Has anyone got any further with this, I was thinking of creating a Facebook group for this, if anyone could contact me who was on this flight would be a good idea.

Brett

On 27 April, in response to your first posting, I said:

If you are planning on pursuing your claim (assuming it's rejected) have a read of the FAQs or speak to a no win no fee firm

On 2 May, in response to your second posting, I said:

All the answers (well the overwhelming majority) are in the FAQs so get reading or, if you don't want to do that, speak to a no win no fee firm.


As a matter of interest, have you read the FAQs or spoken to a no win no fee firm?

ceh209

9 hour delay from Bristol to Enfidha on 31 May 2014 on TCX7294....

finally got a response from Thomas Cook agreeing with my claim :j
offering vouchers for our next holiday :mad:

writing the letter of complaint to point out we can have cash as we speak...

nickykg

Hi I used the template and my compensation claim was accepted however they want to pay me with a Thomas Cook voucher. Is this the only option or can I ask for a cash refund?

111KAB

nickykg wrote: »

Hi I used the template and my compensation claim was accepted however they want to pay me with a Thomas Cook voucher. Is this the only option or can I ask for a cash refund?

Read post above yours!

David_e

nickykg wrote: »

Hi I used the template and my compensation claim was accepted however they want to pay me with a Thomas Cook voucher. Is this the only option or can I ask for a cash refund?

Have a look at the thread "Flight Delay Compensation Important Info - Please check before posting"

Al910

I was delayed for 24 hrs on tcx 138 manchester to goa on 2.3.14.
I have been in contact with Thomas Cook regarding compensation.
They are saying that none is payable because the technical fault was an horizon indicator failure which historically had never happened before.
In their latest letter they say that they are being "open and honest" and are adamant that these were exceptional circumstances.
Can anyone give me an opinion - is this an exceptional circumstance, or are they not being "open and honest"?

JPears

They can be as open and honest as they like. Incidence of a technical, or indeed most technical issues are NOT extraordinary or exceptional circumstances, according to the Regs, wallentin or Huzar. Unfortunately it is likely you will have to start legal action or hand over to a NWNF company, such as Bott & Co. Other companies are available.