T-Mobile 50% offer due to end - Anyone been offered a new deal

Chorlie

gerardflanagan wrote: »

It looks like you can get the offer again but they will reduce your internet speed from up to 1.8mb/s to .3mb/s

I renewed on Sunday morning and I'm still getting +1.8mb/s.

Have you told them you have a smartphone and therefore need faster connection, I told them last year when I ordered the SIM I had an iPhone & was asked if I needed a Micro-Sim (which I didn't due to having a 3GS), not sure if that made a difference to the speed I'm getting, but saying that T-Mobile should treat all customers the same and give them maximum speed for there coverage area.

gerardflanagan

When did you sign up? Maybe when you go into the next month ie change contracts it will drop?!

Did you renew at £7.50pm?

I really want to stay with them but if they drop my speed I won't be able to get out of the contract because they will deny it.

hillendale

Just renewed my £ 7.50 pm deal for another year,
T-mobile rep informed me -
Your new contract starts from the date you ring up to renew ( provided its within the last 30 days of your original contract)
They will also provide a new micro sim if you want one.
You also get 7 days to cancel if you change your mind.

rwalton159

Now on GiffGaff and enjoying 10x the speed!

It too them 1 day to port the number over!

hillendale

rwalton159 wrote: »

Now on GiffGaff and enjoying 10x the speed!

It too them 1 day to port the number over!

I considered Giffgaff but not enough minutes to match the t-mobile
£7.50 pm deal I have already
600 mins
500 texts
unlimited landlines
3GB data

but must admit Giffgaff are good for no contract deals

gerardflanagan

hillendale are you still getting the faster speed?

gerardflanagan

gerardflanagan wrote: »

hillendale are you still getting the faster speed?

I think I'm going to resign with them, just wondering if other people can confirm that they've kept the speed?!

Chorlie

Just done a speed test on my iPhone 3GS using the Speedtest.net App.


PING: 127 ms
DOWNLOAD: 1824 kbps
UPLOAD: 129 kbps


The upload seems to jump from 300 Kbps to 50kbps, not sure why; but don't often Upload using my phone, so no issue.

gerardflanagan

And you have resigned a new contract with them?

Chorlie

gerardflanagan wrote: »

And you have resigned a new contract with them?

Yep, I agreed to continue the contract for another 12 months from 11th Sept. I was advised everything will stay the same.