Halifax ISA 3.00% AER now available.

christinejp

Well, if anyone is interested, I finally rang the complaints number after waiting 5 weeks for my Isa Direct Reward 3 to change to the 4, after requesting the change on the 28th Feb.
I was told by a very nice gentleman that I would be getting £20 compensation,and he would be monitoring my Isa every day untill the redesignation is complete.

Will it actually happen? We shall wait and see.

glider3560

christinejp wrote: »

Well, if anyone is interested, I finally rang the complaints number after waiting 5 weeks for my Isa Direct Reward 3 to change to the 4, after requesting the change on the 28th Feb.
I was told by a very nice gentleman that I would be getting £20 compensation,and he would be monitoring my Isa every day untill the redesignation is complete.

Will it actually happen? We shall wait and see.

I'm in a similar situation. Phoned on 28th Feb, nothing happened. Wrote a complaint letter (after they didn't respond to my last letter). Has now changed to the ISA Saver, so hoping it will become a Direct Reward 4 soon. The complaints department did leave a message on my answerphone, but I pressed delete instead of replay when I was writing the phone number down!

Doomcow

this changing from 3 to 4 is a total swiz - i checked all my paperwork and nothing says i have a nr 3.. .

dreamypuma

Sorry if this has already been answered in this thread. I'm currently an Halifax Rewards Current Account Customer, and have used my full 10/11 £5100 allowance.

I notice that Halifax require an minimum opening deposit of £1 to open a ISA Direct Reward Account. Wanting to open a 11/12 ISA, will not being able to pay a £1 deposit, prevent me from opening this account online tonight? Or can I use the transfer of my previous years ISA to open this today?

I would rather not wait until April 6th, as I think I read that this offer closes today.

Any help would be appreciated.

lisyloo

I opened mine without putting a £1 in.

emeraldbugle

christinejp wrote: »

Well, if anyone is interested, I finally rang the complaints number after waiting 5 weeks for my Isa Direct Reward 3 to change to the 4, after requesting the change on the 28th Feb.
I was told by a very nice gentleman that I would be getting £20 compensation,and he would be monitoring my Isa every day untill the redesignation is complete.

Will it actually happen? We shall wait and see.

What number did you ring? I haven't had any response to my complaint, I still haven't received any paperwork either.

My dh also opened the Direct Reward 4, we both transfered in funds from Santander. My dh has had an interest adjustment on his account and I haven't. I thought they did this from the date they received the transfer request.

Has anyone transfered in funds, if so have you had an interest adjustment applied to the account?

Thanks

jennifernil

I also transferred in and did not deposit the £1.

rb10

dreamypuma wrote: »

Sorry if this has already been answered in this thread. I'm currently an Halifax Rewards Current Account Customer, and have used my full 10/11 £5100 allowance.

I notice that Halifax require an minimum opening deposit of £1 to open a ISA Direct Reward Account. Wanting to open a 11/12 ISA, will not being able to pay a £1 deposit, prevent me from opening this account online tonight? Or can I use the transfer of my previous years ISA to open this today?

Open it today with a £0 balance. You then have up to 28 days to fund it in order to secure the rate.

When a bank says '£1 opening balance', it does not normally mean that you have to put £1 in at the time you open it - just that when you first pay money in, it must be at least £1.

jennifernil

emeraldbugle wrote: »

What number did you ring? I haven't had any response to my complaint, I still haven't received any paperwork either.

My dh also opened the Direct Reward 4, we both transfered in funds from Santander. My dh has had an interest adjustment on his account and I haven't. I thought they did this from the date they received the transfer request.

Has anyone transfered in funds, if so have you had an interest adjustment applied to the account?

Thanks

We both transferred in originally (last December) and did get extra interest added from the date they got the forms. Now you only get it from when the funds are available, so if you have a fixed term account you get it from when your fixed rate ended.

We are now transferring in 2 more ISAs, one lot ended on 31/03, the others will end on 05/04, so we are expecting to get interest from then.

We handed in the forms on 21/03, but there is no sign of the first ones arriving yet. The transfers in December went seamlessly.

10_66

emeraldbugle wrote: »

...Has anyone transfered in funds, if so have you had an interest adjustment applied to the account?...

Yes, I transferred from Barclays. Halifax received the funds from Barclays on the 14 March and an interest adjustment was made on the 23 March.