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Fast4/V21/Biscit (merged threads)

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  • Geoffo_M
    Geoffo_M Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Is or was Fast4 the same as Free24-7 and is anyone having dial up problems with them. I only ask because my son went for fast4 the other day and site was down so he signed with Free24-7 which shows Biscit on his log in page.
    But last 2 days he cannot get logged on site is down.
    Just wondering if he has the correct dial up number as it is a recent connection or if there is anyone who is having same issues ?.

    Regards
    crystal

    Hi Crystal - just looked at the 24-7 website and everything seems identical with the v21/fast4 websites. In fact, in one of the faq's, it actually quotes v21 as the contact. So, your son can expect the same problems experienced by others on this thread.

    Geoff
  • mrpop
    mrpop Posts: 27 Forumite
    I just wanted to add to this post that it appears Zazizam are involved in the same company take over as well - I spoke to their customer support line this morning due to problems and he said it's to do with the take over by biscit. Just wanted to point it out as they are dreadful too - avoid like the plague!

    S:rolleyes:
  • bluu2k
    bluu2k Posts: 127 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    When you can't connect to Fast4, let's try this free 30min dialup service. 30 min will at least be enough for you to check your emails, and this thread as well :j

    You'd better register now, as it would take up to three days to send you your usef ID, password, and free number to connect. :D

    Link:
    http://forums.moneysavingexpert.com/showthread.html?p=3184428#post3184428
  • I too have experienced Fast4's poor connection problems. Today alone I could not connect from 9am to around 12:30pm :mad: ! And the problem seems to occur far too often. Amazingly I never had any connection issues with Fast4 up until the last couple of months. Since then the service has worsened considerably!
  • alared
    alared Posts: 4,029 Forumite
    muffinhead wrote:
    I too have experienced Fast4's poor connection problems. Today alone I could not connect from 9am to around 12:30pm :mad: ! And the problem seems to occur far too often. Amazingly I never had any connection issues with Fast4 up until the last couple of months. Since then the service has worsened considerably!

    ditto ditto ditto
  • Geoffo_M wrote:
    Your username and password in the member's area is exactly the same as your dialup username and password. Hope this helps

    Yes, that I remembered but my password is saved as ***** for security reasons and I can't access it!!
    Cats have 9 lives, we only get 1 so live a little! :rotfl:
  • alared
    alared Posts: 4,029 Forumite
    davidsonsl wrote:
    Yes, that I remembered but my password is saved as ***** for security reasons and I can't access it!!

    Guess you`ll just have to ring their 0870 rip off number
  • fast4.net I registered with them 3 weeks ago, what a joke no customer
    support, no tech support, spent a lot of money on crap info.

    fast4 has changed hands and are now charging £7.99 for dial-Up instead
    of £4.99
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    raymorken wrote:
    fast4.net I registered with them 3 weeks ago, what a joke no customer
    support, no tech support, spent a lot of money on crap info.

    fast4 has changed hands and are now charging £7.99 for dial-Up instead
    of £4.99

    But if you signed up @ £4.99, your contract should be honoured for 12 months.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Geoffo_M
    Geoffo_M Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I might be tempting fate, but I don't seem to have as many bad connections with this new number as I had with the old. They are still sorting their newsgroups out, but I've had a reply that it will be done by the end of the week. Things might be improving (he said hopefully!)

    Geoff
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