We're after a new internet provider!!! (broadband)

robt_2

jem16 wrote: »

You could always download Thunderbird and use it.

I've posted on the Virgin newsgroups before - they were able to locate my details and I never provided any info, not even my email address. I suspect they were able to use my connection info.

Quite right - you don't need to post any information to identify yourself to them.

dave_dph

jem16 wrote: »

You could always download Thunderbird and use it.

I've posted on the Virgin newsgroups before - they were able to locate my details and I never provided any info, not even my email address. I suspect they were able to use my connection info.

Yes they can also locate the user from the I.P. address. The username just saves them a bit of time.

jem16

dave_dph wrote: »

Yes they can also locate the user from the I.P. address. The username just saves them a bit of time.

Personally I'd rather not be posting details on a newsgroup.

Krissy306

i dont use modzillor either bloody hell im useless.
im using windows 7 and obv internet explorer

ill have to download modzillor and the thunderbird
i have windows live mail

EDITTT: I WORKED IT ON ON WINDOWS LIVE MAIL AND AM JOINING UP TO THE NEWSGROUP AS I TYPE THIS 23.02PM




JEM:::

my conection was like this

i took the lead out of something (silverbox) and plugged it directly into my laptop then simply went onto the speedtest to check the speed then when it finally did it posted the results on here and replugged it back into where it came from (readign this it obvious its never that simple!!)

jem16

krissycontagious wrote: »

JEM:::

my conection was like this

i took the lead out of something (silverbox) and plugged it directly into my laptop

Can't see the 2nd picture.

However from the 1st picture - you need to take the blue lead out of the Belkin router ( the silver box is your cable modem - it is an old one!) and plug it into the laptop.
Before you do this unplug the cable modem ( the silver box) and switch off the laptop. Plug everything in and then switch on the cable modem first - wait for the led lights to steady and then switch on the laptop.

Now run the test.

Krissy306

spike7451

That's an old modem! NTL 100 if I remember correctly,As in jem's set up above,the white coax cable should connect into a white box on the wall (the Isolator) then out to the ETB (Grey box on the front of the house)
Some questions;
Do you have Cable TV?
If so,how many boxes?
Does the interactive work?
If so,the problem is inside your house.
Are you useing cabling supplied by NTL/VM? If not and your dad,being an electrician,ran up a coax cable useing shop bought coax (tv cable) then that could be the cause as it's no use for cable installations.
Are all the connections tight & secure?
Are all unused ports on the Isolator/splitter terminated with a 75OOhm cap?
Has the cable running thru the garden ever been damaged & repaired?
see pics:
Splitter;
http://mediacables.co.uk/shop/index.php?main_page=popup_image&pID=16
(Normally fitted in the ETB)
Isolator-
http://mediacables.co.uk/shop/index.php?main_page=index&cPath=3_4
**Note the are different types**
75Ohm Terminator Cap:
http://mediacables.co.uk/shop/index.php?main_page=popup_image&pID=137

If you can post a photo of your set up where it comes into the house & the isolator where the modem is It's help me identify the possible problem with the set up.

Krissy306

jem16 wrote: »

However from the 1st picture - you need to take the blue lead out of the Belkin router ( the silver box is your cable modem - it is an old one!) and plug it into the laptop.
Before you do this unplug the cable modem ( the silver box) and switch off the laptop. Plug everything in and then switch on the cable modem first - wait for the led lights to steady and then switch on the laptop.

Now run the test.

your a star!!! i have just done all of that and am now running the test!!
here are the results:::::::::::


what great explainng thankyou

please bare in mind this is still an unsecure network

Krissy306

spike7451 wrote: »

That's an old modem! NTL 100 if I remember correctly,the white cable looks like an RG59 coax cable & should connect into a white box on the wall (the Isolator) then out to the ETB (Grey box on the front of the house)
Some questions;
Do you have Cable TV? YES
If so,how many boxes? ONE SKY BOX (We have just canceld our subscription)
Does the interactive work? YES
If so,the problem is inside your house.
Are you useing cabling supplied by NTL/VM?i know that when we got it all installed he got the propper people to come out and do it properly If not and your dad,being an electrician,ran up a coax cable useing shop bought coax (tv cable) then that could be the cause as it's no use for cable installations.
Are all the connections tight & secure?
Are all unused ports on the Isolator/splitter terminated with a 75OOhm cap?
Has the cable running thru the garden ever been damaged & repaired?
see pics:
Splitter;
http://mediacables.co.uk/shop/index.php?main_page=popup_image&pID=16
(Normally fitted in the ETB)
Isolator-
http://mediacables.co.uk/shop/index.php?main_page=index&cPath=3_4
**Note the are different types**
75Ohm Terminator Cap:
http://mediacables.co.uk/shop/index.php?main_page=popup_image&pID=137

If you can post a photo of your set up where it comes into the house & the isolator where the modem is It's help me identify the possible problem with the set up.

WILL SORT ALL THIS OUT WHEN I SEE MY DAD tomorrow night he goes to work at 6am tomorrow till late on the night x

jem16

krissycontagious wrote: »

your a star!!! i have just done all of that and am now running the test!!
here are the results:::::::::::


what great explainng thankyou

That confirms a fault either with your cable modem or line.

Now get on the newsgroups or get Dad to phone 150 and report the fault.

Do you have Cable TV? YES
If so,how many boxes? ONE SKY BOX (We have just canceld our subscription)

Your Sky box isn't cable TV - it's satellite TV. Spike meant do you have any Virgin TV boxes.