We're after a new internet provider!!! (broadband)

Krissy306

oh yeh cause it isnt cable!!! silly me. yeh will try sort the news group out now see if i can sort it

Krissy306

krissycontagious wrote: »

what do i type here for the newsgroup?

lee5768

news.virginmedia.com

sorry I haven't read all your thread if your in a opticfiber area could you go here
192.168.100.1

and post up your downsteam and upstream power levels i will check them for you

jem16

krissycontagious wrote: »

what do i type here for the newsgroup?

news.virginmedia.com

It will ask you for an email address as you go through - a bit like setting up an email account. You don't even need to use a real one - I often do something like jem16@nospammail.com. You can use a real one if you like.

Once you get it set up you will have a list of newsgroups. The one you are after is called virginmedia.support.broadband.cable.

lee5768

jem16 wrote: »

news.virginmedia.com

It will ask you for an email address as you go through - a bit like setting up an email account. You don't even need to use a real one - I often do something like [EMAIL="jem16@nospammail.com"]jem16@nospammail.com[/EMAIL]. You can use a real one if you like.

Once you get it set up you will have a list of newsgroups. The one you are after is called virginmedia.support.broadband.cable.

using your real virgin email enables 2nd line support to find you accout details fast

Krissy306

lee5768 wrote: »

using your real virgin email enables 2nd line support to find you accout details fast

was never given a virgin email xx





another problem:( i tried 3 times

jem16

lee5768 wrote: »

using your real virgin email enables 2nd line support to find you accout details fast

As I had an engineer's visit booked within half an hour of posting I'd rather remain spam free.

jem16

krissycontagious wrote: »

was never given a virgin email xx





another problem:( i tried 3 times

Try again.

However if you still can't get access try asking for help here;

http://www.cableforum.co.uk/board/

Virgin staff frequent this forum although not in an official capacity - they may be able to help. Failing that you will have to phone 150 from your cable phone - try before 8pm and you may just get someone in the UK. It will need to be your dad though if you do phone.

Did you try going to 192.168.100.1 to see what your downstream/upstream power values are yet?

Plus the things spike asked you to do - he is an ex-NTL engineer so does know what he's talking about so could help.

lee5768

once you get on to the newsgroup you will need your power levels and run trace routes to google and the bbc

jem16

lee5768 wrote: »

once you get on to the newsgroup you will need your power levels and run trace routes to google and the bbc

I was never asked for power levels. Trace routes and downloads to their games files servers was what was asked for.