Reclaimed Bank Charges SUCCESS stories

crysta1010

natweststaffmember wrote:

Yes, now that it is the bank holiday they are not complying with the 40 day deadline I would ring regulatory risk and ask where the info is. If you need the number I can get it for you

yes

would appreciate a number

thank you

crysta1010

Tomsmum wrote:

Hello

I used to bank with NatWest until I switched to A and L two years ago. I switched because I couldn't cope with their spurrious charges. However, I now want to claim from them and although I have my account number and sort code I can't trace an address for Natwest Primeline Advantage Gold account on their web site, on Google or anywhere else (and of course I haven't kept my statements). I know it's Theale but can't risk sending to NatWest Theale without full address as presumably they'll avoid the 40 day rule if I don't get it to them properly addressed.

Any ideas? (D'oh)

Steph

I sent to my local branch by recorded delivery- maybe a bad idea

nurse_sue

hi i may be in the wronge section as there seems to be loads of threads so please feel free to move
lloyds p******* me off so badly with their customer services attitude
after easy mobile took unauthorised funds and they wouldnt help me get it back .
on a number of occasions there fraud dpt basically blames the customer
if its a debit card, so i now want to claim back fees ive never been much over drawn but now its the principle . if only they were sympathetic attitude it would never come to this but now im rambling sorry .
:mad: :mad:
my question people as an agency nurse i dont get a regular income so from what i can see i cant have a current account as i wanted a&l online account
looked good and quidco .
where can i get an account .
as step one was open alt account .
i may be in full time employment from may but ive a feeling i may be a little late by then just a hunch .
my moneysaving shopping may be good but i have very little understanding of financials so please be simple
gratefully :A

natweststaffmember

for crysta1010 it is 0131 626 1117.Number should be fine to ring on Tuesday as Monday is Bank Holiday. Explain that you sent a Subject Access Request to the branch and as yet have received nothing. They should sort this out, may be worth reminding them that they are now outside the 40 days period for disclosure.

whitey1973

Hi, has anyone here had any luck with Norwich and Peterborough as I have sent the 3 letters and am claiming £144 but they replied today saying they are going to close my account in 30 days and are offering me half the full amount.
I do not want to accept this but wondered if anyone else had had any luck with this building society??
The most i have been overdrawn is about £2 and they apply charges on last day of month so i am overdrawn the first day of the next month and then i get charged £28 for the next month again, i have tried to call them but get told no way are they going to do anything cos they are not in the wrong.

Any advice would be appreciated! Cheers

Edinburghlass_2

nurse_sue wrote:

where can i get an account .
as step one was open alt account .

Thread here about Basic Bank Accounts.

Edinburghlass_2

whitey1973 wrote:

Hi, has anyone here had any luck with Norwich and Peterborough as I have sent the 3 letters and am claiming £144 but they replied today saying they are going to close my account in 30 days and are offering me half the full amount.
I do not want to accept this but wondered if anyone else had had any luck with this building society??
The most i have been overdrawn is about £2 and they apply charges on last day of month so i am overdrawn the first day of the next month and then i get charged £28 for the next month again, i have tried to call them but get told no way are they going to do anything cos they are not in the wrong.

Any advice would be appreciated! Cheers

If you don't want to accept their offer you then have to go on with the next step of taking them to court.

Edinburghlass_2

goldspares wrote:

Can we also claim for bank charges on a business account?

Thread here regarding business accounts.

wantitback

reply to kate reid,this is quite normal for halifax,they sent me the same letter,they dont want to pay anything is the simple answer,when i recieved this letter i just filed my claim with the small claims court and they settled on the last day befor the date set by the court,also had successful claim with capital one which never even got to the filing court claim ,so hang in there kate,dont let them rattle you.

wantitback

bootserbabe,dont know if this applies to your question but hope it helps,my capital one claim was in the hands of a debt collection company,when they settled they just paid of the debt company and sent me a cheque,you may find more help at consumeraction group .com no charge for there help either,hope im not upsetting anyone by giving their web address,just trying to help.