AOL Broadband offers (merged threads)

djblamire

waj1234 wrote:

Not sure of cost but it is an 0870 number. I call using my dads phone;)

Live help is free though.

Or their standard rate number 0117 919 1100

Daniel

slates

My boyfriend is on the 2mb Gold AOL connection and been with them forever. If he emails them and threatens to cancel, would they give him the free wireless router that comes with aol silver package even though he is on gold?

espresso

:doh:

Just ring them up and speak to a person, far better than an e-mail! If it doesn't work first time, keep ringing until you get a more reasonable operator.

The rates seem to be Silver £9.99, Gold £14.99, Platinum £19.99 all with a wireless router thrown in. They can't afford to lose customers with the business up for sale.

HTH

Crabman

slates wrote:

My boyfriend is on the 2mb Gold AOL connection and been with them forever. If he emails them and threatens to cancel, would they give him the free wireless router that comes with aol silver package even though he is on gold?

He's been with them "forever" what is he a time lord??

1jim

if i get the 9.99 deal using my own router is it still a one month contract or is it the 12mth contract
thanks
jim

waj1234

1jim wrote:

if i get the 9.99 deal using my own router is it still a one month contract or is it the 12mth contract
thanks
jim

Phone them and ask for the £9.99 deal saying you have your own equipment and say you want the 30 day contract and not 12 months. If they say no just hang up and call another operator until they agree.

Thats what I did and asked for details of it in an email, which I had to call and ask for twice until they agreed after they asked a supervisor.

Simon.

deanos

Dont forget the refer a friend folks £25 each

1jim

deanos wrote:

Dont forget the refer a friend folks £25 each

ooops too late:o

Have just called and they initially said that could only do 9.99 deal if i took out 12month contract, said nope dont worry thanks etc and they changed their mind and gave me the 9.99 deal with 28day contract, also gave me free dial up if needed until the transfer has taken place,

thanks everyone
will probably asking for help to change the settings of the router over soon though

thanks again
jim

mike52uk

I've been with AOL now for a few years and I'm on AOL platinum upgraded free from 2 to 8 megs. So far so good but I'm getting a bit fed with connection fails, after ringing up the help line a few I sometimes find it very difficult to understand the guy on the other end,so after hanging up and trying a few more times and eventially getting through to someone I can understand they have bee very helpful. But I'm thinking of changing to what sound a decent service of 16 meg with sky for £10.00. But how do I get my Mac address anybody help please
Mike52uk

espresso

1jim wrote:

thanks everyone
will probably asking for help to change the settings of the router over soon though

Don't install their software on your PC, just use the router to establish the connection and then use a browser of your choice.

HTH