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Its Official Sky to increase cost of broadband .

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Comments

  • movilogo
    movilogo Posts: 3,235 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I already have free evening/weekend calls via BT. If you take Sky talk, you can't use override services like 1899 etc. and you'll pay much more for 0844/0870 etc.

    If Sky knew they won't profit from imposing free Sky talk on customers, they wouldn't have tried to force it on customers!
    Happiness is buying an item and then not checking its price after a month to discover it was reduced further.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I understand about having your calls with BT but isnt this part of a package where you pay about £15 a month whereas I have my line with SKY and payonly £10 a month (£5 a month for me for 6 months at the moment) plus around 50p for calls. I never need to override and dont use 0844/o870 numbers as i can always find an alternative on saynoto0870.
    On the basic package it is only around £28 a month for SKY, broadband, Skytalk and line rental.(and calls to SKy are free when you are a Skytalk customer also)
    Anyway, it works for me. Each to their own.
    Best wishes
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • movilogo
    movilogo Posts: 3,235 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    No, I pay only £12/month to BT to get free evening/weekend calls. I often call during peak hours so not having overrider like 1899/18665 is loss to me.

    But as you said, everyone has different requirements.
    Happiness is buying an item and then not checking its price after a month to discover it was reduced further.
  • I understand about having your calls with BT but isnt this part of a package where you pay about £15 a month whereas I have my line with SKY and payonly £10 a month (£5 a month for me for 6 months at the moment) plus around 50p for calls. I never need to override and dont use 0844/o870 numbers as i can always find an alternative on saynoto0870.

    You are not comparing like with like. The BT package you quote @ about £15 is for free calls ANYTIME and you don't get Sky anytime calls for £10/month.
  • Ephemera
    Ephemera Posts: 1,604 Forumite
    Hi everyone, and Happy New Year!

    Last year I managed to wangle 'free' broadband access for my Mum, who has been a Sky customer for a good few years, on a relatively basic package, costing them around £20 a month.

    Chatting to her earlier today, she recently received a letter from Sky informing her that she would now be charged £5 per month for her Internet access.

    My question is - Originally the 'contract' we had with Sky was 12 months on the basis of free supply of Broadband equipment and access to the Internet. As Sky are now charging for Internet access, does this nullify the contract as there is now what seems to be a pretty significant breach of contract?

    I want to ring them and try to get the access made free again but would like to have a bit of legal nous first - to be honest the £5 is neither here nor there but we fear it could be the thin end of the wedge - and if they have materially changed the contract then we would like the option to go to another provider! (or at least threaten it...!)

    Thanks all xxx
    If you do what you've always done, you'll get what you've always got.



  • Ephemera
    Ephemera Posts: 1,604 Forumite
    Bumpity bump :)
    If you do what you've always done, you'll get what you've always got.



  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    I sympathise and was also disgusted about the threat of a price rise being used to coerce you into taking Sky Talk.
    I suspect if you read Skys T&Cs they can vary the cost when they like.
    You could try posting on https://www.skyuser.co.uk.
    That gum you like is coming back in style.
  • Im gutted, im outside the o2 network area. So dont benefit.
  • moneysaver
    moneysaver Posts: 844 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Ephemera wrote: »
    Hi everyone, and Happy New Year!

    Last year I managed to wangle 'free' broadband access for my Mum, who has been a Sky customer for a good few years, on a relatively basic package, costing them around £20 a month.

    Chatting to her earlier today, she recently received a letter from Sky informing her that she would now be charged £5 per month for her Internet access.

    My question is - Originally the 'contract' we had with Sky was 12 months on the basis of free supply of Broadband equipment and access to the Internet. As Sky are now charging for Internet access, does this nullify the contract as there is now what seems to be a pretty significant breach of contract?

    I want to ring them and try to get the access made free again but would like to have a bit of legal nous first - to be honest the £5 is neither here nor there but we fear it could be the thin end of the wedge - and if they have materially changed the contract then we would like the option to go to another provider! (or at least threaten it...!)

    Thanks all xxx

    If you check my last post, you can cancel.



    Moneysaver
  • kiddyguy
    kiddyguy Posts: 15 Forumite
    I have just had a letter saying my broadband will cost me an £5,100% increase from the 1st march.
    Rang them to downgrade and told i couldn't because i had not had the service for 12 m0nths.
    I took out the contract with them at that price and cannot downgrade so how can they breach the contract by increasing the price within that time??
    Check it out it must be breach of contract somehow
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