Virgin Media Retention thread

gerturdeanna

Result!!!! Called this morning and managed to change my package. Previously, I was on free tv. £5.99 line rental and 2mg broadband for £18 but my calls were making my phone bill almost £45!!! Making a total of £63 monthly. Just changed to 2mb broadband for £18, 125+channels (package XL) Talk Unlimited and international for £18.45, making a total of £36.45!!!!
Saving £318 a year!!!!!!!!!!!!!! plus extra channels!!!! All active straight away!!! Great news as my husband is away tonight on business but now I've loads of channels to watch on tele!!!! Excellent service from Phil @ Virgin!!!

Ermitrude

arae24 wrote: »

I have just spoken to NTL and asked for a better deal on my broadband. I stated that I have been a customer for about 3 years and I'm out of contract. I'm currently on the 1mb package for £17.99. I asked if was possible to have the discount that new customers were getting offered on their website which is £9.99 for 1mb for 1 year. To my surprise they did it no questions asked!

I am in the same boat as you and rang then tonight. I have been given 6 months at £10 a month and have been told to ring back in 6 months and they will extend it for another 6 months at £10!

CharleneUK

CharleneUK wrote: »

I was told I could get movies added to my current discounted package for an extra £16.50, making it around £45 for the following:

4mb broadband
Telephone, including talk unlimited
Caller display
TV xl.

Has anyone else had better? I know some have had deals in the £30 odd range, but those are for 2mb broadband. Cheers.

Anyone got this deal, plus movies?

Babbler

CharleneUK wrote: »

Anyone got this deal, plus movies?

As I said - I got very similar. Only difference is the phone package but I have 4meg, sky sports and Movies, Basic phone for 38 quid. If I had added Talk Unlimited she offered me it for 42, but I have no need for it.

pennyforthem

Has anyone got the £10 per month for 2mb unlimited broadband through the phone line ?

http://www.verginmedia.com/

Size: M
(up to 2Mb)

Special offer:
£10.00 a month (for the first 12 months)

Includes:

A modem* - to connect you to the internet
PCguard** - online protection for your PC
(Or pay a little extra and get PCguard Total)
Your own email account (with up to 15 addresses)
Space online to create your own web site
Help when you need it, online and on the phone

Standard price:
£18.00 a month

Offer ends 31.03.07
Legal stuff for this offer

Installation charges may apply

Join now



Depending on where you live, there are two great ways to get Virgin Broadband:

By fibre optic cable (on cable)
Or down your phone line (non-cable)

Either way, you can look forward to a better service and a fairer deal.

Has anyone managed to get this offer ??????? PLEASE HELP!!!!!!

peter999

Phoned Virgin/NTL Retentions again & got further £4 reduction & upgrade to Talk Unlimited.

Will now pay £22.70/month (£23/month discount on standard costs) for:
-2Mb Broadband (M)
-Free TV Pack (M)
-Talk Unlimited (XL) with Call Reminder, Fully Itemised Billing

http://forums.moneysavingexpert.com/showthread.html?p=4446971#post4446971

Month ago I was reduced to £26.75/month (£16.50/month discount on standard costs) for:
-2Mb Broadband (M)
-Base TV Pack (L)
-Talk Weekends (M) with Call Reminder, Fully Itemised Billing

http://forums.moneysavingexpert.com/showthread.html?t=372436

Before that was paying £40.75/month (with £9.50/month discount on standard costs) for:
-4Mb Broadband (L)
-Base TV Pack (L)
-Talk Weekends (M) with Call Reminder, Fully Itemised Billing

peter999

Ps: I was trying to get discounted Talk Anywhere 200, but they don't do retention discount on this.

===================================
Ps: Standard costs:
2Mb Broadband (size M) = £18/month
4Mb Broadband (size L) = £25/month
10Mb Broadband (size XL) = £35/month

Free TV Pack (size M) = Free with phone
Base TV Pack (size L) = £11.50/month
Family TV Pack (size XL) = £20.50/month

Talk Weekends + Line (size M) = £11/month
Talk Evenings/Weekends + Line (size L) = £16.50/month
Talk Unlimited + Line (size XL) = £25/month

Call Reminder = £1.75/month
Fully Itemised Billing = £1/month

helen5_2

Down the town Virgin Media have a stand, They are offering the 3 for £30 bundle for £20 now.

peter999

helen5 wrote: »

Down the town Virgin Media have a stand, They are offering the 3 for £30 bundle for £20 now.

Retention deal on following is £19.95/month:
-2Mb Broadband (M)
-Talk Unlimited (XL)

with or without following freebie throwaway options:
-Free TV Pack (M)
-Talk Mobile (25% reduction on calls to mobiles)
-Talk International (cheaper international calls)

peter999

DJ_SMITH

After reading this thread I decided to give Virgin a call. I was previously on basic TV, 2Meg Broadband and basic phone. This was costing me about £33 plus phone calls on top of that, which brought it up to about £50.

After phoning I was offered,

TV (XL)
Broadband 4Meg
Phone - Weekends and Evenings

All for £35.

Do you think if I'd pushed a bit more I'd have got unlimited phone calls?

I'm also thinking of adding SkyMovies and getting a V+ box. If I was to get these do you get a discount on them and do you think I would be able to get unlimited phone calls?

Thanks for all the help.

DJ.

peter999

DJ_SMITH wrote: »

Do you think if I'd pushed a bit more I'd have got unlimited phone calls?

I'm also thinking of adding SkyMovies and getting a V+ box. If I was to get these do you get a discount on them and do you think I would be able to get unlimited phone calls?

Yes, Talk Unlimited is a retention option that they will give for free or with big discount.

They have to compete with Talk Talk, Tiscali, Sky who are doing deals with this.

They should give big discount on SkyMovies & V+ box and you should get free upgrade to Talk Unlimited.

Check what other people have got in this thread re:Sky Movies & V+ box.

Look at this post, see the savings people get when they have more services:
http://forums.moneysavingexpert.com/showthread.html?p=4602213#post4602213

peter999