Virgin Media Retention thread
edited 30 November -1 at 1:00AM in Broadband & Internet Access
2.1K replies 235.6K views
Following my phone call to NTL yesterday, I thought I ought to make people aware. Seeing some other postings, I decided to try and get a better deal for my broadband. I'm on 2MB @ 24.99 a month and have been a customer for 2 years. I phoned, mentioned Tiscali equivalent is £17.99 and got 3MB @ £17.50 for 3 months. I explained that in 3 months I'll be in the same situation, so why should I stay? The lady explained that this is the best offer she can do at the moment - the offers change and to ring back in 3 months. So basically, if you ring every 3 months you can get the better deal all the time - the lady confirmed this with me. £17.50 for 3 MB of broadband is very good. I think it's £37 a month normally. I don't mind ringing every 3 months if I can get this sort of deal. Thought this might be useful for others.
Never say never...
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