Virgin Media Retention thread

wooooo hoooooo a happy bunny!!
just rang and now getting
XL TV.
L BROADBAND.
UNLIMITED PHONECALLS.
SPORTS AND MOVIES.
for £57 a month.

Hi, cant really help but phone again after a girl increased my rate the other day so I phoned again and spoke to a bubbly guy who right away said to me that Mr Virgin Media wants to offer me 2mb, 24hr call unlimited and xl pack for £34.95 and it will be for life..instead of what the lady quoted me for £43+..

Thanks every1, if not for u I would not know how to make a bargain!!:-)

Not Sure about what will happen with the SKY / Virgin gridlock of SKYOne? but looks like that both parties will back off few steps and virginmedia customer will get sky one.
Why? Sky will otherwise loose a lot from advert and Virgin will loose customers and many of them wont join sky but will go to freeview

Money saver can always get most out of this situation.
So as a money saving(yet to become an) expert.
I called up and chatted with virginmedia retention person and shown that i am worried(cant threat them that I will leave them can I as I already have 7 months left in my contract)
Then ask him to some compensation.
He gave me BB M (2 mb)
TV Large(for 6 mnths)
all for 9.99.(I dont have phone from them)

Hello I can't call this as money saving can I?
I was already on bb-2 mb and TV M (or free) for 9.99 But I managed to get more out of my money
If you wanna more call before they reach an agreement.
If anyone get a better deal then let me know as I wanna save MORE.....

Happy moneysaving
Swami

peter999 wrote:

I am paying £26.75/month for "3 for £30" special offer with NTL/Virgin Media:
-2Mb Broadband (M)
-Base TV Pack (L)
-Talk Weekends (M) with Call Reminder, Fully Itemised Billing

I'm not happy anymore with this deal & all the problems I have had with my Broadband.

Initially I thought I was getting good deal with £16.50 discount off £43.25 standard costs, but I did not know about "3 for £30" Special Offer.

Here's my 1st thread from few weeks ago:
Bingo: £16.50/month discount on NTL/Virgin Media
http://forums.moneysavingexpert.com/showthread.html?t=372436

I complained about problems I was having & rearranged my package (downgraded from 4Mb to 2Mb) just after NTL became Virgin Media & did not know about "3 for £30" deal at the time.

I now realise NTL/Virgin have ripped me off !!

Lady said she was giving me a discount because of problems I was having, but I now realise she was just giving me small discount off the "3 for £30" standard deal.

I've been ripped off !!

peter999

===================================
Ps: Standard costs:
2Mb Broadband (size M) = £18/month
4Mb Broadband (size L) = £25/month
10Mb Broadband (size XL) = £35/month

Free TV Pack (size M) = Free with phone
Base TV Pack (size L) = £11.50/month
Family TV Pack (size XL) = £20.50/month

Talk Weekends + Line (size M) = £11/month
Talk Evenings/Weekends + Line (size L) = £16.50/month
Talk Unlimited + Line (size XL) = £25/month

Call Reminder = £1.75/month
Fully Itemised Billing = £1/month

Peter I am sorry for you.
But see you are not overpriced the whole nation is.
To be entertain at reasonable price is everyone's right but in our country
We pay
10 just for rcving signals
and 20 for a decent package.(almost 3-4 % of a decent salary just to get some options to entertain at home add cinema etc on top of that and how many of us see tely? only 2-4 hours a day max)
Nobody so far asked these company why you are charging so more. Not even govt.
Things have been chaged significantly in last few years.
Companies never bothered about existing customers and they say go to hell if you are in a contract with them
but now they are trying to retain customers (especially O2 thread).
I advice you to call them and negotiate more (before Sky and Virgin come to settlement)
and keep nagging them.
I see it the begining of an era where we can get things at reasonable price.
Cheers
Swami

i depends which guy you speak to tbh, we got a similar deal as robhall1973 but rob has got 4mb for an extra 5p