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Severn Trent have quadrupled my DD
Hello MSE :money: people, Just looking for some advice really on the back on receiving a rather large water bill. Me and my OH live in a small 2 bed new build property and have always ticked along nicely on a DD which ranged from £18-£22 for a water thats on a meter. In August we got a bill which I noticed we had gone from…
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£950 bill from Thames
I've mentioned on here before - I've been trying to get Thames Water to set up an account for me since I moved in October 2010. As far as they were concerned, the house didn't exist. It existed when somebody from them came out in early 2011, sprayed a big blue W on the cover of both mine and my neighbour's house, said I…
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Severn Trent - cost per unit used (metered supply)
I've been searching int he Q&A section and all over their website for an hour now. All I want to know is what is the cost per unit of the water used? I need to know what I'm using in MONEY terms, not units. I've used 8348 units (cant see what the units are - liters or something?) so I want to work out the cost so far. I…
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Reduced Water Rates with some bowel complaints?
I was told recently that it may be possible to get reduced water rates if you have a diagnosed bowel complaint, ie IBS - does anyone know if this is true and if so, how to go about it please? Thanks, PR75
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Swimming Pool maintenance
Hey all! I had an inground swimming pool built by a St. Paul pool contractor a couple years ago and I'm wondering if there are any corners that can be cut (so to speak) with the maintenance expenses. I knew of all the expenses when I first had it installed but the prices have gone up, probably just because of the time of…
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Any Advice on having to pay for a plumber for Water Company Issue
Hi, Not sure if this is the right place to post this. I would really appreciate if anyone can offer any advice. We've lived in our property for 2 years and it's only 10 years old. We had no issues until a few weeks ago. We've had problems with the shower only trickling and the washing machine not filling up properly. I…
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Anyone undertstand this?
I believe I posted this in the wrong section a moment ago so I'm reposting here: Hi Guys and Gals, Just need some clarification on this as I seem to be getting no where with my water company. Moved into my property on 5th April 2012 and set up my water straight away. First payment left my bank on 24th April (paying…
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Southern Water - Unmetered Bill Rises by 25%
I've just had our annual 2013/14 water bill from Southern Water. We don't have a meter, and have lived in the same house for years. Last year I paid about £400. This year Southern Water are billing me for £500. That's a 25% increase!! This must surely be a mistake? Their website says unmetered bills are going up about 5%…
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United Utilities
Hi, Anyone have the email address of the boss of united utilities that I can send a complaint to as I am getting nowhere with customer services about a broken sewer inspection cover. Thanks
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Water and wastewater usage rates
Hi, Could somebody explain please what the water and wastewater usage rates and how they are caluculated - we don't have a meter. The water usage rate on my bill is 0.9 and wastewater usage rate- 1.6 We are 3 people in the 4 bedroom house and the annual bill is £993 for the water and wastewater Thanks
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Boiler ON OR OFF?
This night sound really stupid, but is it cheaper to have my boiler on constantly, or have it heat up (timed)? I've always thought that it would be more expensive to heat the entire boiler from cold, rather than just keep it ticking over throughout the day. Brief run down: I'm in a 20 year old house, one adult and at home…
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Thames Water billing
Hello Up until about 6 months ago I always paid my water bill by DD. Since I have paid monthly via phone on their automated system (i do have a good reason for doing this). My water in unmetered. Today I noticed that my bill (usually approx £30/month) when I dialled the usual automated service said I had £600 odd to pay,…
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New Build Shared Ownership / Water Pipe Leak - Help pls!!
Hi everyone, I bought a new build under Hyde Housing's Shared Ownership in July 2007. It's a 1 bedroom flat and I own 50%. For the first year, my water bill was £20 per month. In years 2 & 3, it was £13 per month - good times. At the start of year 4, it hiked up to £44 per month and at the start of year 5 up even further…
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Water bills increases
i am thinking about having a water meter fitted and as there are only two of us in a three bedroom house I will certainly cut my bills by around £150. I have been looking at the price increases for 2013/2014 and see that Yorkshire Water is increasing bills for non-metered users by 3.5% and for metered users by 7.7%. Surely…
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Overpaid water bill but refund not possible
I recently learned about the benefit of having a water meter fitted in my home. I live alone in a one bedroom flat and would therefore benefit from having a water meter fitted. I felt it unjust that I had overpaid my past year's water bill by more than double, so I contacted the Consumer Council for water in Bristol for…
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MSE News: Household water bills to rise 3.5%
"Average household water and sewerage bills in England and Wales will increase by 3.5% over the next year..." Read the full story: Household water bills to rise 3.5% Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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2013/2014 Water Bill increases
Sorry about formatting but you can see it laid out better here http://www.ofwat.gov.uk/mediacentre/pressnotices2008/prs_pn0313bills Forecast average household bills for 2013/14 (including 3% inflation) a Note: some figures may not add up due to rounding Water & sewerage companiesAverage Water Bill 2013/14 £ Change from…
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Do I need landlords permission to get water meter?
I live in a rented flat. I spoke to Thames Water who said I could probably cut my bill by getting a water meter installed. I explained that I live in a block of flats with two water supplies (a tank on the roof for the bathroom and a pipe into the block from the road for the kitchen). He said that in that case they…
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Charged for drain repair
I am with South Staffs water and have recently received a letter from UKDN Waterflow drainage company demanding details of my insurance company to pay for repair to a drain two houses down the street. The letter says my property shares all or part of the drainage system that requires repair, and my details are needed in…
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anglian water water missed dd now got legal action
Hi, On the 1st Dec 12 we missed a direct debit to anglian water, which had been running fine for about two years, we didn't realise until january that we had missed a payment. We received a bill dated the 20th Dec 12 from them for £528 after christmas, we then got a letter dated 8th Jan from them saying they are starting…
