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Usage for single person (low level)
I have been told by my water supplier (Thames) that they are going to estimate my bills and they say that will be for a single person on there own, I did explain that one person can use a different amount of water and i explained i don't have baths only showers and i don't have a dishwasher or washing machine so they said…
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Thames Water bill problem
Hello everyone. I have a situation and I'm really confused what to do. Me and my bf live in a rented house. Twoo weeks ago someone rings the landline and asks for someone who we've never heard of. My bf answered the phone and said that this person doesn't live here. They ask for his name as a referer and he gave it to…
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Shared Water Supply Propblem
Hello Everyone I am new to this fantastic site and a would appreciate any advice/help at all. The situation is, I have been at the premises I am currently at for some years. The water bills always seemed high. Eventually I found out this was due to someone else sharing my supply. An engineer was called from Thames water…
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Leak on a communal Pipe
Right there is leak ok the communal pipe that runs under our kitchens (10 houses) the water is accumulating in my neighbours crawl space at present. A drainage bloke came out and said there is definatkly a leak , no poop sherlock . Anyway , 1 year ago we suffered a huge fire on the block which destrpyed 5 of the houses ,…
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soakaways - lower sewerage claim
Yorkshire Water http://www.yorkshirewater.com/your-account/our-charges/surface-water-drainage-charges.aspx - claim form requires a plan to show how surface water is removed - in my case one soakaway on each corner of the house..... but Q5 asks who prepared the plan - registered architect....member of Chartered Institute of…
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Ripped off by DWP & Thames Water -How much compensation to ask for?
gone taken away plz delete thread
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Need major help!
Okay, i need someone who knows about drains and the laws of what you are and not responsible for to pay. There are 5 houses connected to the common supply pipe and the branch pipe that is under our extension has a leak. However, we are not getting supplied by the back instead we are getting supplied from the front from…
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High water bill
Hello This is my first post on this forum so please bear with me. I have just had a new water rates statement through and the total charge is £1157 for a year up to september 2013 which is £97 a month direct debit. My previous bills in the same property since 2007 have been around £30 per month for myself and my husband.…
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Reading a water meter
I am investigating an abnormally high water usage by my very elderly single MIL, about 95 cu metres a year. I am carrying out leakage tests and with no water being used in the house the meter does not visibly advance whilst watching for about 5 minutes. On monday took a reading at 0915, took her shopping and then took…
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Paying Neighbours Water Bill for nearly 12 yrs
Hello, I would really appreciate some help. My neighbour has just advised I am paying her water bill. We brought our house new, so the mistake must have been made by the developers/utility company. Where do I stand? Do I have to pay any shortfall? Am I liable for the whole 12 years if so? Is the developer responsible? Any…
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Anglian Water Bathbouy offer
Saw this on Anglian Water's website, something to stick in your child's bath for them to play with and saves up to 30l of water per bath. http://www.awdirect-savewatersavemoney.co.uk/bathbuoy/ No use in a corner bath, though!
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water company owes me money
My water company (Yorkshire water) owes me £600. In 2004 i was charged for a new water pipe but just the old Lead pipe was replaced. Me and my neighbor were both on a shared lead pipe and I was the first in line of the back to back houses. We both dug out to the edge of the house boundary and the water company connected me…
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Missing water meter
i dont know if this is in the right forum, but basically we moved in our property in december, it was a repossession and was in a right mess didnt even have running water which we had to fix as united utilities said it wasnt there problem, anyway told them id moved and thought they could transfer my account only a couple…
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Unidentified leak
Hi Just wondering if anyone has any suggestions on what I can do. I or one of my neighbours seem to have a leak. Water is rising from my bathroom floor and the carpets are now saturated.. I have turned off the internal stopcock but this does not seem to have altered the flow. There are external stopcocks for the flats but…
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Responsibility for manhole covers?
In my garden, I have four manholes that provide access to a sewer pipe - that's a communal sewer serving maybe 14 or 15 houses. Under recent legislation, Anglian Water are now responsible for the sewer. Clearly, if it gets blocked it is Anglian Water who unblock it as part of the service they provide. So my question is -…
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Water bill discount for single occupant?
A friend was going to get a water meter fitted but for various reasons it was too complex. However they 'assessed' her usage and gave her a discount because she is a single person. She says £100 has been knocked off her annual bill! I'm wondering if this is because she wanted a water meter but it wasn't possible. I don't…
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Super Mario (Power-Up)
Hi. Happy 'end of summer' . I'm looking for some help/advice from any plumbers (or those in the know) out there. Of which I'm sure there are many........ Okay, here's the situation, the water pressure in the house is appalling (especially for the shower) so firstly. Whose responsibility is this? Is it anything to do with…
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Southern water - massive meter reading!
Morning all, Wonder if anyone can help.... Yesterday we received our 6 month bill & statement from Southern Water. They seem to think that between myself and my husband we have managed to use 110 cu/m in 6 months. We both work full time so the property is empty during the week. I have checked the meter reading & serial…
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Water Supply Pipe
Hi, hope some one can give me some advice! I had the lead content in my water checked by my water company (Northumbrian Water) & the results were high so they have replaced the communication pipe & advised me to replace the supply pipe. When looking at the pipes in my house I think i only have one lead pipe (connecting…
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£53 a month for water! (Metered)
Hi all Just wanted to check if this is true or not. I called Severn Trent as my bill seems to have jumped massively. They tell me that my DD should go up to £53 per month and that it's pretty average for a family of five. Is that true? Is anyone else with a family of 5 or more (who is on a meter) paying similar? A few…
