-
Thames Water billing
Hello Up until about 6 months ago I always paid my water bill by DD. Since I have paid monthly via phone on their automated system (i do have a good reason for doing this). My water in unmetered. Today I noticed that my bill (usually approx £30/month) when I dialled the usual automated service said I had £600 odd to pay,…
-
New Build Shared Ownership / Water Pipe Leak - Help pls!!
Hi everyone, I bought a new build under Hyde Housing's Shared Ownership in July 2007. It's a 1 bedroom flat and I own 50%. For the first year, my water bill was £20 per month. In years 2 & 3, it was £13 per month - good times. At the start of year 4, it hiked up to £44 per month and at the start of year 5 up even further…
-
Water bills increases
i am thinking about having a water meter fitted and as there are only two of us in a three bedroom house I will certainly cut my bills by around £150. I have been looking at the price increases for 2013/2014 and see that Yorkshire Water is increasing bills for non-metered users by 3.5% and for metered users by 7.7%. Surely…
-
Overpaid water bill but refund not possible
I recently learned about the benefit of having a water meter fitted in my home. I live alone in a one bedroom flat and would therefore benefit from having a water meter fitted. I felt it unjust that I had overpaid my past year's water bill by more than double, so I contacted the Consumer Council for water in Bristol for…
-
MSE News: Household water bills to rise 3.5%
"Average household water and sewerage bills in England and Wales will increase by 3.5% over the next year..." Read the full story: Household water bills to rise 3.5% Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
-
2013/2014 Water Bill increases
Sorry about formatting but you can see it laid out better here http://www.ofwat.gov.uk/mediacentre/pressnotices2008/prs_pn0313bills Forecast average household bills for 2013/14 (including 3% inflation) a Note: some figures may not add up due to rounding Water & sewerage companiesAverage Water Bill 2013/14 £ Change from…
-
Do I need landlords permission to get water meter?
I live in a rented flat. I spoke to Thames Water who said I could probably cut my bill by getting a water meter installed. I explained that I live in a block of flats with two water supplies (a tank on the roof for the bathroom and a pipe into the block from the road for the kitchen). He said that in that case they…
-
Charged for drain repair
I am with South Staffs water and have recently received a letter from UKDN Waterflow drainage company demanding details of my insurance company to pay for repair to a drain two houses down the street. The letter says my property shares all or part of the drainage system that requires repair, and my details are needed in…
-
anglian water water missed dd now got legal action
Hi, On the 1st Dec 12 we missed a direct debit to anglian water, which had been running fine for about two years, we didn't realise until january that we had missed a payment. We received a bill dated the 20th Dec 12 from them for £528 after christmas, we then got a letter dated 8th Jan from them saying they are starting…
-
can they really charge this much?!
Hi everyone, We moved recently, from a 2 bed terrace to 3 bed terrace. 2 adults, 2 kids that are still in nappies. I rang Severn Trent to change our details and they said we'd have to pay £50 a month. In the previous property, it was £17! We don't use anymore water than in the old house, so I don't believe charging so much…
-
Help please, water bill doubled in new house!
We have just moved (2 adults 2 teen girls) into a smaller modern 2 bedroom house from a slightly larger 2 bed cottage and the water bill which is now metered, is going to be around £51 a month! In the old house (unmetered) I was paying £25 a month! I was pretty angry and have asked them to explain how this is worked out. I…
-
Any 2 adults + 2 children, Thames Water meter users. How much is your monthly bill?
We are a 2 parent, 2 young child family. Thinking of switching to a water meter in a small flat. Currently paying £41 per month unmetered. I think this is a lot to pay (and Thames Water are going to raise this again come April), however, I am a bit nervous to switch to a meter as my husband has 10 minute showers every…
-
Thanks to my water company ! On a water meter, doing work, get refund on next bill
Thanks to my water company ! Advised that they would be doing work on my road and I would need to run my cold water mains tap for up to 30 mins after work completed. Escalated via email to CEO as we are on a water meter and hey presto, they have agreed to reduce my next bill. :j:beer:
-
Are shower filters actually useful? (for softening)
Hi all, Basically we live in a pretty hard water area (NW England), and it has triggered eczema for all of my parents & parents-in-law, probably because they have never been to a hard water area until they came over a couple of weeks ago. Anyway, the drinking water is already filtered with Brita and we want to soften the…
-
Replacing Lead Pipe
Hi, would just like a little advise. I've tested the flow rate of our taps and we are getting about 6 liters per minute which is very bad, also not very good pressure either. Now the lead pipes date back to the 1920s and I believe the pipes are burst on our land, it is also a shared water supply. So would replacing the…
-
What happens with my bill until meter is installed?
I moved in the property I live now 3 months ago. I have asked for a water meter from Thames Water almost 2 months now and had a contractor coming in and confirmed that a meter may be installed more than 1 month ago. The problem is that I am a single occupier and during this time I am paying way too much on water-actually…
-
Incorrect Meter, Incorrect bill
I moved into my apartment 4 years ago and I thought the water bill seemed quite high as I was living on my own, however as this was the first time I had moved out of home and had to pay the bill I wasn't sure what the bill should be so I kept paying when they asked for more money. Over the past 2 years the bill seems to…
-
Chalenge Seven Trent
Why are we paying Water companies such as Seven Trent who are actually making millions whilst breaking laws and providing a very poor service? Why are we paying to keep a few people very rich for a service of cleaning and transition of an act of nature? They do not provide the water as it is rain water given to them for…
-
advice needed please
Hi. I moved into my house last year. I didn't contact any of my utility suppliers as I had no idea who they were, instead I waited for some form of communication from them. My wait resulted in me receiving my bills under the title " the occupier" I then paid these bills to the automated payment phone line, which is the…
-
Water bill dropped
We've moved home, from a three bed flat to a three bed terrace (but with two extra rooms). Our water bill has apparently dropped from c£380 a year to about £200. Does this seem about right? The bill says that the old RV was c200 and is now 112. Neither property is on a meter and the number of people in the property hasn't…
