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Strange water bill in current tenants' names

tom134
tom134 Posts: 16 Forumite
in Water bills
Greetings,

I have let a small flat to 2 tenants about 1 month ago. As I had some urgent business to attend to, I was abroad from the next day tenants moved in until this week, when my tenants showed me a strange water bill (Thames water) in their names -- one person as account holder, and the other on as additional account holder.

However the question is neither tenants nor I have contacted thames water, as I have promised to include water bill in rent and planed to sort bills out when I am back.

So it is very odd how this happened, does anyone have any idea?

Comments

  • Callie22
    Callie22 Posts: 3,444 Forumite
    Tenth Anniversary 1,000 Posts
    Do you let the flat through a letting agency? If so, could the agency have contacted the utility companies? Or did the tenants give their new address to Thames Water as a forwarding address when they moved out of their last place?
  • Cardew
    Cardew Posts: 29,049 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Previous tenants informed company of new tenants when they submitted final meter readings?????
This discussion has been closed.
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