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Am I being hideously ripped off??
Hi! My partner & I had a financial crisis this morning...something which has prompted us to trawl through our accounts, direct debits etc etc. On doing so, I noticed we are paying £30.23 to Anglian Water monthly as well as £36.83 to Essex & Suffolk. I was under the impression that one was water, one sewerage. But even so,…
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The Highest Domestic Water Bill Ever?
Further to a rather odd phone call from Yorkshire Water last week when they informed me, rather patronisingly, that I'd been reading the meter wrongly for two and a half years (on their instructions) and they had 'accidentally' taken £480 out of my bank account ... Today I receive the promised letter of explanation.…
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Wrong number of bedrooms on water bill
Hi all, Long time reader first time poster. Thanks all for all the help I've picked up to date. I can't find an answer to my question here but please direct me if it's old hat. I noticed sometime ago that I was being billed for the incorrect number of bedrooms on my Thames Water Bill. I had never told them my 2 bed flat…
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Way too high unmetred water bills?
Hi, Just moved into a new house, rented student house so getting a meter fitted is out of the question really. Setup our water with Anglian Water, the house is a 3 bed semi detached in Norwich, near the university and just out of the city centre. Got the direct debit form through, and we're being charged £51 per month…
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Impossible to read my meter
I moved into a one bedroom flat in March this year. First of all the letting agents told me there wasn't a water meter, but on phoning Thames Water to register, they told me there was one! Thames Water said they would estimate what the meter reading was on me moving in, but I was welcome to submit a reading if I wanted!…
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paying bills for an empty house
I received a bill for around £125 from Anglian Water for a house that has been empty and on the market for six months. :confused: The house is metered and the estimated bill showed a little usage, with the bulk of the cost being standing charge and sewerage. I rang them this morning and after arguing that I wasn't using…
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The Little Plumber
Hi, I have posted a thread on the competition page about the chance to win a free little plumber. (littleplumber.com) These little gadgets hal soften water in your pipes but also save you money with your water bills so they are worth having. Anyway the compeition is free so it might be worth having a go. I am not an expert…
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More Reading Water Meters
This is probably going to be a bit vague, apologies in advance. :o I have lived in my flat for almost three years, and read the meter regularly. It was just me at first, now two of us and we pay £21 a quarter for water which is obviously very good. I shower at work all but one or two days a week, and even then turn the…
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Anglian Water in credit
Hi, quick question on behalf of my mother. she has not received a water bill for 10 months, so rang them yesterday. She has found out she is £160 + in credit. The lady on phone said it was to put towards next bill, but can she request the amount back via a cheque?
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Water bill outstanding - 2008
Hi, Wonder if anyone here can advise best thing to do in this instance. In Nov 2007 I moved from Scotland to England (Surrey) and was renting a place. I setup all utility bills (or so i thought) on entry and settled when left. I moved back to Scotland in Dec 2008 and I have now just received a bill from a water company in…
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Water meter - who checks it
I venture onto this forum for the first time having survived the house prices forum (gave me a realistic mindset), then the mortgage forum (got that!), then the house buying forum (am now officially a FTB!) ... HiP says we have a water meter. Vendors left a welcome note that includes meter readings for gas, electric &…
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Fault/leak at old property
Hello, I am after some advice please. I moved house a while ago and received a final bill for my old property, whcih had my consumption at about 25 cubic mtrs per month, which is ridiculous! I paid the bill as it was carried over to my new property and didn't want to get into any problems there. So, there is a fault or…
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Water Meter- how much is resonable?
Hey all, i have just moved into a new build property on friday night. The builders sign of meter readings were 134 and they were 423 this afternoon. I have a family of 4 and have never been on metered before so any advice for water saving tips or if my readings are high etc would be great Thanks in advance Jo
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Dont throw good water after bad - cut your water bills
Ever thought that every time you flush the loo you are using up ' drinking water ' ???? ( i.e the GOOD ) only to wash away half a cup of piddle ( i.e. the BAD ) ???? well I did - whats more with 5 people in the house 5 trips to the loo 7 days a week thats aprox 350 gallons......... but no wait its 350 gallons x the cost…
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Help with Severn trent water
Hi there! Im new to the forum ;) Ive got a problem with severn trent, we moved here to a rented property just over 1 year ago. The landlord paid the outstanding water bill before we moved in. Since moving in we have paid 3 bills, one cash over the counter at a post office, another cash again over the counter at HSBC and…
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Water Bill - Not my water
Hi, I've recently had a water bill through from Severn Trent that stated I owed around £230 for a period in 2008. I actually moved out of that house in April/May 2007. The house was a student property and when I moved out, three of the original tenants stayed there, moving two more tenants in. I am now in my third rental…
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Outstanding water rates, Alexander james & Co?
Hi Guys I have recieved a letter about outstanding water rates and informed that it has been passed onto a dept recieving company called Alexander james & co. I have called them anjd offered to pay £50 a month and they said that they cannot accept that offer and need an entire breakdown of my ins and outs. Now I feel that…
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Water meter - minimum charge?
In a long running saga with Severn Trent I've finally received a bill for the period Jan 2007 to August 2008 for a flat I used to rent. Because of the time this bill is covering, it is split into 4 seperate sections, the first 2 have a water supply - minimum charge whilst the second two have a water supply. Severn Trent…
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Can i claim back some charges the water have took from me?
I put a similar thread in the consumer rights section i am really looking for some help. I would appreciate some info on this as i am lost. Basically, i got a new flat in December where the water charge is in with the rent, so i no longer had to pay water charges direct to Northumbrian Water. I recently found out that from…
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Wrong meter being read! Help
I have had my water bill delivered today and the bill 6 months ago was £97 today I recieved one and it is £180, I phoned up the water company and was told to do a Tap Test, it appears that the meter number on by bill is not the one that is connected to my property. This has been like this since we moved in 18 months ago. I…