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Holiday Compensation
Hi, We have been in correspondence with our holiday provider and they have agreed that the aspects of the holiday we have complained about can be compensated with a voucher to use with them by, first of all Feb 2025, and, after stating that this was not sufficient and that we would like cash back, they have replied with…
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Why have air flight tickets doubled in price over the last 2 years?
In March 2022 I paid £320 for 2 return flights to Madeira including two 22kg luggage bags with Jet2, this year the cheapest I could buy was £642 almost double the price, it can’t be the cost of fuel because crude oil has been low in the range $73 to $80 for a long time since before Christmas and the £/$ exchange rate has…
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travel insurance - anxiety/ depression
Hi, I had some anxiety depression last year and was told to go to a Cognitive Behavioural therapy course (about 6 sessions). Do I declare this on for travel insurance as an out-patient? I was prescribed drugs but never took them. thanks
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Travel Insurance with a Twist
Hi. We are Australian citizens with a right to live and reside in the UK. We travel between Australia and Britain each year. We don't require travel insurance whilst in either country; we don't book return flights when we leave each country. What we want is travel insurance to cover our actual holidaying between each…
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Santander 8.5% Markup in Spain
Santander charged me an 8.5% markup for exchanging pounds to euros, at a Santander ATM, in Spain on a Santander debit card (123 Lite Current Account). That was over £7 for 100 euros! I hadn’t realised this markup hike as the last time in Spain there was no markup.
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TUI Cancellation Fee
In October 2023 I booked a Marella cruise for March 2025. I paid £300 deposit at the time of booking. Sadly due to change of personal circumstances I cancelled the holiday this week. TUI agent informed me that an administration/termination fee of £600 would be deducted from my refund. TUI T & C state that loss of deposit…
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Advice for bringing back/transferring money to the UK after working in Australia
Hi, I would be grateful if anyone can offer advice regarding the below please: My Niece is shortly going to work in Australia for a year, what is the best when it comes to bringing back her surplus wages or transferring surplus wages on a monthly basis and what is the best way to do this? Thanks in advance for any help.
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Travel insurance
We booked a cruise with friends last year departing early May this year. At the time they had annual travel insurance. It’s due for renewal on 21 February 2024. However, when ringing to renew they declared that my friend was awaiting diagnoses for hip pain and has a hospital appointment in April. The insurance company have…
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Avianca: 'Plus' legroom and Spanish requirement for emergency exit
I just phoned Avianca to ask whether the Plus seats have more legroom than regularly Economy. The guy could not tell me. The seating chart says they are more spacious but they are 3x3 as in Economy so they are no wider. Does anyone know if they have extra legroom?For the main, the website says you must read, speak and…
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Destination2-Making an amendment less than 24 hours
Hi All, Does anyone have any experience dealing with this company? We stupidly booked a holiday with them at 8 o'clock last night and realised this morning that the hotel we've booked doesn't serve alcohol -which was not mentioned on their website so were therefore looking to change the hotel. Having called them this…
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Sleeping at Orlando airport
I might buy a flight which arrives Orlando 7pm and leaves 6am the next morning - so I would need to be there about 3am. I don't want to stay in a hotel - not just to save money - but because I am worried about sleeping in and missing my flight. Has anyone ever done this?
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holiday prices increasing as flights fill
has anyone encountered this before? - Was looking at a holiday with virgin atlantic to barbados - special treat - 11 days ago price was £5200 for 2 people - went to book on monday and price had jumped by £1200 to £6400. Called them and was advised that as people book and the flights fill up the price increases - never…
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James Villas transferred to Novasol
We booked a holiday with James Villas just before they stopped trading and were told the holiday would be transferred to Novasol. Some time later we received the notification from Novasol, but the cost of the holiday had increased. I subsequently contacted Novasol via their chatbot (as i was unable to find any other means…
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Is a visa required to enter the US?
I wanted to check if I need a visa or anything before flying to the US. I recall that UK citizens didn't need a visa to enter the US and it was granted on arrival. Has this changed? or did I imagine it? I'm flying via the US to Ecuador in a few days (I'm quite sure I don't need a visa for this as I'll be on transit), but I…
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Flight cancellation
My son was due to fly to Frankfurt today, and then on to India Just before he left for his flight to Frankfurt he was told that his flight from Frankfurt has been cancelled due to a strike, and he has been booked onto a flight on Thursday. He has been given 600 euro compensation which won't cover his expenses in Frankfurt.…
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Card use in corfu
We are going to corfu this summer. Generally when I go abroad I never take cash and pay everything using my chase card. Does anyone have any experience of issues with using a card exclusively while in corfu?
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renewing passports
Hi, Can anyone advise please, I've read it somewhere but cant find it. Need to renew mine, wife's, sons (who now on an adult passport) daughter who remains on child passport. Happy to do this online if they can all be renewed but not sure about the digital photo? someone said you can now do your own rather than going to…
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UK to Birmingham, Alabama
Lad has been accepted for a study year in US, we're looking at flights now and was wondering if anybody had any tips for decent prices? Flying from anywhere in England, early August. I've looked at Skyscanner and we're looking at £1k+
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Where to go for cheap/easy holiday with older kids first time abroad?
Hi, I'm a single mum to kids who by the summer will be aged 10, 13 and 15. They have never been abroad, partly because I could never afford it. The older ones are now saying they are the only kids in their school who have never been on a plane (I doubt that, but anyway...) so are pressuring me to take them. I've had a…
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Annual holiday insurance world wide especially usa .
Having a son who stays in miami my wife and i spend 4 or 5 weeks there at a time . My wife has portal hypertension ( non alcoholic ) and i have high blood pressure so we struggle to obtain this type of cover . The best this year was £1100 . Looking around on an old website someone recommended getting visitor health cover…