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LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

British Gash - 50% off new boiler offer
Hi Looked for existing thread on this topic but cannot find. British Gas are offering 50% off a new boiler ending January 18th. https://www.britishgas.co.uk/products-and-services/boilers-and-central-heating/new-boilers.html I recently had a BG Smart Meter engineer visit to fit a new meter who mentioned this offer to me…
Locating Bleed Valve on burner
So I have oil fired heating/hot water, recently my tank split, had some oil left in and powered up the boiler and it was working fine, now have a temporary tank fitted and due oil tomorrow, will I need to bleed the burner before powering up or will I only know when I try and boot it up? The other issue I've had is I've…
Heat Logs £2.99 for 8 @ Aldi
Just got some today have not tried them yet seemed much better price than ukheatlogs sell them for https://www.aldi.co.uk/en/specialbuys/thursday-7th-november/ Plus logs
NPower "lost" initial meter reading
Hi everyone, first post... Been in dispute with NPower for almost 2 years for a massively inflated bill, back in Feb 2013 my partner moved into our house and ended up with NPower as supplier, she wanted prepayment meters so was told to run up a bill of £200 or there abouts, so she proceeded to do so, in October 2013 she…
gas and electricity v. electricity only
Hello, I am moving from a 1 bed flat to another. The one I'm moving from is purpose built, but poorly insulated (would have an EPC of D if had new windows with double glazing, but actual windows 25 years old and let in draughts and even rain at times so I guess it's an E). Electricity only, double tariff (cheaper at…
Moving gas meter
Hi all, We are going to build a bathroom under the stairs and we have been told that we would need to move the gas meter in order to have more room. We have been told that only SGN can do the job (we live in Hampshire). We have been quoted around £700 and we were wondering if these people are the only ones that can do it…
LPG heating
The house we are looking at buying is LPG gas however the property doesn't have its own tank, the whole estate runs of the same tank that is further down the round, therefore we can't swap supplier and have to pay whatever they charge. Does any one know anything about this or the cost of this Thanks
RED365 Compact 18 Wood Pellet Boiler ISSUES - MCZ / RED365
Hi, I'm hoping a few people on here can help me as I took the plunge and had a wood pellet boiler installed last year and it's been nothing but trouble since. In May 2013 I had a company install an MCZ RED365 Compact 18 wood pellet boiler and it has been a nightmare with LOADS of issues. since installation I have had the…
Homecare 400 and Gas supplier
Wrong sub-forum, will re-post.
Energy bills this christmas!?
Hiya all, thanks for reading. Heres the situation. I changed energy firms to first utility in june/julyish this year. My bills were on average £30 for dual fuel. My baby came home in August ish and my bills rose (naturally) to around £35. In november i get a bill for £75, which i question. The advisor tells me that all the…
District Heating Nightmare-Pay As You Go
Merry Christmas & Happy Holidays Everyone Would someone be kind enough and help me understand the figures and charges, as I struggle to work them out please. I am struggling so much with not being able to afford gas. Its really depressing me. I need some help and advice as I am going out of my mind with worry and stress.…
Economy energy
What a company they forged my signature to obtain my gas and electric fortunately I responded quickly to a sorry you're leaving us from British gas who helped me sort this out. I've written a complaint to the ombudsman as I feel that this is fraud not sure if they will be of any help I've have never heard of economy energy…
Do Briquettes Flame well?!!
Hi, Recently moved to house with a log burner. After hunting for logs and loosing count of suppliers , quality and price confusion, have seen on here a big mention of Verdo Briquettes. Im going to try some when I can get to a B&M however, does anyone know how well these burn, as in produce a flame? As shallow as it sounds…
British Gas are chasing me for money after they made a mistake when I left them.
Help!!!! I'm new to this so any advice will be greatly appreciated I was a British Gas customer for many years and decided in November to switch to Eon who were cheaper I followed everything that was asked of me for both providers and when I closed by British Gas account they credited me with around £150 for both electric…
NPower Risk of purchasing via 3rd Party websites
As a professional private buyer was interested what nPower customer text chat line have to say that purchasing energy via a third party website and not directly via themselves is a risk due to the switch service of the third party website. Any views?
Heatingless, gasless flat...
Good morning! I've just bought my first flat, which is a two bed top floor corner in a small block. The windows are double glazed and massive and every room has an exterior wall. I'm pretty sure all the walls are cement (they've ruined my brother's drills either way). I've done everything I can insulation and draught wise…
Run out of Kero
I know I shouldn't have let it happen but I have just run out of kerosene for the boiler and won't be able to re-order till monday morning......could I run it on diesel until a delivery on tues/weds without any real detrimental affect ?
E-on
Sorry of posting in wrong place but please re-direct me. I am having a nightmare with this company and need some advice [
Overpayment
I have over paid on my gas and electricity bill. When I enquired about this a few months ago my provider (British Gas) said that it was better to keep my account in credit in case I use more fuel over the winter months. I agreed to this but then realised my direct debits have recently decreased. I rang today and was told…
Help!!! I hate my Stovax Stockton 5 MF
I wonder if anybody out there can help me? Recently had installed my stove by HETAS engineer. However we seemed to be burning logs very quickly, about 35 mins each, high jets of air coming in and no controls despite shutting everything down. HETAS guy has been back, and wood rate is now about 1 hour +, so that's great. He…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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