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Flood & storms help & information

Been affected or received damage from flooding or a storm? Ask other MoneySavers for help here.

Neighbouring garages flooding my Garden
I have a row of 8 garages running along one side of my garden, the entire length. The roofs lean towards my property. Garages are approx 4 inches from my boundary and at base are 2ft above my ground. The guttering runs along the rear of the garages next to my garden and water drops down via 4 down pipes. These down pipes…
Burst mains water pipe in new build - compensation?
I moved into a new build house recently and a couple of weeks later the mains water pipe that connects to the house under the sink in the kitchen blew off (before the stop tap), and flooded my entire downstairs. All carpets and flooring are destroyed, plinths in the kitchen units, some skirting boards etc. not to mention…
Underfloor unlagged pipes
Help please The house next door was built at the same time as mine. It was flooded about 10 years ago due to underfloor unlagged pipes bursting. I'm replacing my kitchen and my plumber has uncovered the same problem with unlagged pipes going green covered by about 6" of concrete. The pipes are for both heating and mains. I…
Wrong gas fire
I bought a gas fire of the Internet, the gas man came to fit it, when my husband came home he discovered it was not the one ordered. We contacted the company, they asked us to take a picture of it and email it to them They have sent me an email to confirm it is the wrong fire, and are going to correct this on their site,…
Roof Leak,. Insurance not Interested !
My Friend bought a house only TWO years ago. The Building surveyor said it was all good and flat roof above the kitchen had been recently maintained. Last week with all the heavy rain it started leaking and the whole ceiling came down into the kitchen they had just put in £7,000 worth ! It took FIVE DAYS to get in touch…
RE: Fallen tree in Neighbours Garden broken Garden Swing
Hi, couple of weeks ago when the weather was bad, the tree at the back of my garden snapped in two and it fell down and when into the neighbours garden and broke his garden swing. I paid to get the broken tree removed and now the neighbour is asking about the garden swing, I said I will find a joiner to get it repaired as…
Fallen tree clear up liability Council
A tree fell from my garden onto a road during the recent storm. Council/highways told me to tell my neighbors not to get involved (they were being helpful, and had already got stuck in) . They sent workers, but when they arrived (2 days later) they explained they would have to call a grabber lorry, and as it was my tree, I…
Raising my home - financial help
Hi My house was flooded as a result of storm Desmond. I'm strongly considering jacking up my house and raising it a whole floor to create a floodable basement under my home to prevent this from happening again. It's going to cost somewhere in the region of 100k. I was wondering whether anyone knew of any grants - uk or…
MSE News: Hit by flooding over Christmas? Tips for claiming on your insurance
Floods across the North West and Yorkshire have affected thousands of people over Christmas, with many left without power or even evacuated from their homes... Read the full story: Hit by flooding over Christmas? Tips for claiming on your insurance Click reply below to discuss. If you haven’t already, join the forum to…
Roof leaking
Bad weather to day roof leaking it is a old roof will the insurance cover me. Insurance company is Legal and General.:mad:
MSE News: Hit by the flooding from Storm Desmond? Here's how to claim on insurance
Thousands of properties in northern England, Wales and Scotland have been flooded or battered by severe weather storms... Read the full story: Hit by the flooding from Storm Desmond? Here's how to claim on insurance Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
Create your own local Neighbourhood Watch scheme HERE
Create your own local Neighbourhood Watch scheme https://member-registration.neighbourhoodalert.co.uk/30/Join OR simply Join . Make YOUR area a safer place to live :beer:
Flooding/Drainage
Hi, I'm looking for some advice regarding flooding. During heavy rain storms or even normal rain that goes on for hours our utility room floods. The drain blocks up as though it cant cope with the rain, my husband has put his hand down the drain & hasn't found any obvious blockages. We cant get our drain rods down there as…
hail storm damage to car port roof.Shoul i claim?
Hello all, We have had the roof of our car port damaged from the severe hail storm yesterday. It has left several holes on the roof and it will need replacing.Now i am no sure how much this would cost.It is a long car port that accomodates 2 cars.Should i claim this of the home insurance? or doing so would increase my…
Surestop switch
I am thinking of getting a surestop switch installed as my stop tap is behind the washing machine so could do with something with easier access and easier to turn off for my partner. Has anyone had one of these if so are they any good and what was cost of install.
Insurance claw-back?
Our street was under two feet of water back in February so we claimed off our insurance and they [eventually!] paid. I believe there was some 'guidance' issued at the time that insurers were not to raise premiums for flood affected properties as a means of recovering their losses. Well they're getting round it! Whilst they…
Empty house next door
I live in a semi detached property, the house joined onto ours is emprty (the old woman died and lawyer is currently trying to find a next of kin i believe). Both properties are privately owned, I own mine and she owned hers. It has been empty for a number of months now and since we are heading into winter i am getting a…
Compensation from water company for flood damage?
[FONT=&quot]My ground floor flat is rented to tenants. There is a drain outside which overflows every time there are heavy rains - this has persisted for more than ten years. In January (not because of the nationwide floods in February), the drain overflowed again, causing sewage water to enter the flat. Due to the…
road flooding and blocked kerbside drainage
hi. a couple of weeks ago we had some of the heaviest rain ive ever seen and subsequently the road outside my house flooded. i live in a ground floor flat of a converted house and thankfully i was in when this all occurred so i was able to get everything electrical up off of the floor and braced the front door with every…
Leaking roof - should I contact my insurance company?
Official MSE Insert: If you've arrived from Google, our Home Insurance guide may help. Back to the original post... Hi We've have some horrific weather (like many others) and for the 1st time, weve had a leeak. We saw staining on the ceiling (upstairs landing) - area getting larger I got into the loft - its very tricky…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Flood & storms help & information

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