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Can you use a PO Box for banks
just wondering if I got a PO Box whether banks would allow this as a mailing address, or whether they need a physical address? Just trying to reduce the volume of letters coming to home address.
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£43k DMP?
Hi all I've done a budget with Stepchange and worked through £43k of debts (credit cards) - 0% balance transfers, yadda yadda, all got out of control. The budget has £410 per month to pay towards our debts. Overall question, is it best to do to a formal DMP through stepchange, or manage my own and dedicate efforts in…
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Debt write-off due to mental health illness and long term unemployment
Hi everyone, I’m looking for advice specifically on having a debt written off for my mother due to long-term mental illness and lack of capacity. A card was posted through her door by ResolveCall, saying they attempted a visit regarding an account. No details were given about the original creditor. Background (important):…
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Find myself in debt again! (Scotland)
You would think I’d have learned the first time round! This time round it’s way worse! £30k worse! I’m currently at the stage of missing the first payments so few months of defaults yet. Is there a template letter for offering token payments (once debt has defaulted) What do I need to provide to offer token payments? Bank…
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Thinking of DMP with Step Change
hi , I’ve completed a full assessment with Step Change as I just can’t carry on with a substantial amount of debt 70K accumulated over a few years due to some serious health issues husband and myself and erratic income. So far I have maintained all repayments but have used all of my savings. We are both in our 70s and I…
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Self managed DMP help
Hello everyone. I understand this topic comes up over and over again but I would really appreciate your time to just clarify a few things, just to make sure I do things in the correct manner and to not dig myself a deeper hole. iv been reading a lot on here so I think I have everything I need possibly. I have debt of…
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Field agent visit
Hello, I have been up and down with debt for years. I have about 5 low level debts with Lowell, ranging from £200 to £2600. I have one with TM legal which I pay £1 a month towards. I have one more somewhere from an old mobile company. I have signed a new contract at work to increase my hours so will have a bit more income,…
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Economic abuse
Hi everyone, I’m dealing with a disputed credit card balance linked to financial abuse and coercive control in a relationship. The matter has been reported to police and I’m preparing a formal complaint to the card provider after they sent me an initial decision they will uphold the transactions as I shared my card/devices…
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Nearly there - What would you do?
Hey all, So my wife and I have been working hard over the last few years to become debt-free after many years of irresponsibility. We no longer have any personal loans or credit cards. We do have a mortgage and a couple of PayPal pay-in-3 agreements, but the figures are all smaller and manageable. The issue we have now is…
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Starting monthly payments
Hi, we stopped paying cc in June. We have a significant amount of debt, 75k, spread over 10 cc and an overdraft on a joint account. 8 cc in my husbands name and 2 in mine. We've had one of mine transfer to Wescot, two of my husbands Transfered to Wescot, overdraft transferred to Wescot. One of my husbands has transferred…
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Capquest/AGG - on a fishing expedition...
Hi all, first time in this part of the forum, but had success seeing off a PPC last year. Anyhow... Opened a suspicious letter from an unknown address and was expecting it to be PPC PCN - but lo & behold it was a letter (actually two) which seemed to be from Capquest saying they had now assumed a debt from AGG. Neither of…
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Money Moral Dilemma: Should I pay off son's debts for a second time?
This week's MoneySaver who wants advice asks... My son moved back in with me after splitting from his wife eight years ago. Now two of his daughters live with us too, and he has just quit his job as the hours didn’t work with childcare. He owes £20,000 to banks and credit card firms. Do I give him the cash to clear it?…
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Serious questions about Debt Management Plan and StepChange
So, I've been on a token repayment plan for the past 4 months with StepChange. I have informed them that I've had a small bump to my income and as a result, they want me to ring them and redo my budget over the phone. Now for transparency: My income is £29k plus a £5k part time self employed job (100 a week or so) so…
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Help! £54K debt, DMP process and defaults.
So I have the following debts: Virgin credit card: £9646 (interest free period expires next month) Lloyds credit card: £6464 (paying standard interest rate) Santander: £5098 (paying standard interest rate) HSBC: £6198 (interest free period expires next month) M&S credit card: £ 3143 (period expires 6 months) Halifax credit…
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Communicating Change of Circumstances with Creditor
Good morning My partner and I are going to be splitting up this year and selling a jointly owned house. I'm going to struggle paying my credit card bills next month. I had my heart set on cancelling direct debits and starting saving for a DMP as they default but reading further threads some people have had success talking…
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Resolvecall
Hi All I am worried sick they are going to call at my home 10 years ago I hit on hard times with credit cards and agreed with the bank to pay the dept off at £5 a month From then till now I have done that The bank sold my dept on to a DCA and I received a letter from the bank telling me they had done this and I didn't need…
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Affordability complaints?
In 2017/2018 I was living in my 1500 hsbc overdraft, maxed out on my hsbc credit card and got a loan with hsbc to pay those off and cover day to day life.I then consolidated and got a bigger hsbc loan - 18k which then meant I had more payments to make each month, I got a 4500 mbna cc followed by an aqua card where the debt…
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How best to allocate £6k cash + £6k loan across cards?
Hi all, I hope everyone is well, I am hoping someone can help advise me. I want to know what the best way to allocate a lump sum across several credit cards to avoid defaults and stabilise my situation. I would truly be grateful for any advice and ideas. II had to leave my job and unfortunately spiralled and missed…
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British Gas have destroyed my partners Credit Score
Apologies for the long thread, but hoping for a bit of advice. My partner checked her credit report recently as she was having issues applying for a new bank account. We found late payment marks (totalling £1300) from British Gas every month since the start of 2025 for a property she hasn't lived in for over 15 years; this…
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Nationwide and ARC
Good morning all. I am just looking for some peace of mind. I have worked hard over the last ten years and reduced my credit card debt from around £48,000, now down to under £10,000. Most of this is with PRA who I pay £40 a month to but I do owe Nationwide just under £2,000 for a credit card. All of my debts dropped off my…
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